Via Roma Event Center & Ristorante

Food and services were outstanding. Ambinance is just so-so, as the restaurant is a room inside the event center, but they did well with what they had to work with. Linen table cloths and napkins as well as nicely designed menus overcome that lack of character.So about the food, we started with the Brussel Sprouts. They were the BEST Brussels I've ever had. Chicken parm was big and gnocchi was excellent.

We enjoyed an early happy hour at the Grotto. The service was five stars. The food was heavenly. I cannot wait to bring my girlfriends back. We are looking forward to enjoying the restaurant as well. The Speak easy atmosphere reminds me of the old Carrie Cerinos of the past but at a different, much higher, level.

Now is a great time to check out Via Roma on Ridge Rd that was Carrie Cerrino's. The Grotto Bar in the basement is decorated beautifully for Christmas and is Santa's Speakeasy. They offer Happy Hour drinks & apps everyday (even weekends). We tried all the apps and loved the deviled eggs and mortadella sliders. The stuffed peppers and meatballs were good too. I tried the lemon drop martini made with house made limoncello and came with a bubble on top. Great selection of Holiday drinks, desserts and other menu items. Service was Excellent and so was the food and drinks. Fun and festive atmosphere

It was a very nice place for catching up with family. The ambiance was good. The food was also good.

My husband took me here for a surprise birthday dinner. The restaurant was beautifully decorated for Christmas. We were seated at a nice cozy booth. Our server was wonderful and very accommodating. The friendly staff was excellent in filling in with whatever we needed, whether it was clearing plates, refilling waters, fresh cracked pepper on our salad, or fresh Parmesan on our meals. Our food was delicious. We split the Caesar salad advised by our server. Highly recommend Mama's White Sauce pasta. The tiramisu was outstanding, although my birthday treat was even better. We felt so welcomed and comfortable the entire night. We ended with drinks in the Grotto listening to a Frank Sinatra inspired singer. We had an excellent experience!

Very pleasant experience. Good food pleasant atmosphere. Older crowd no children. Italian food. Soft music prices a bit high. Service very good.

Wonderful service. Veal parmigiana was served slightly warm, no flavor, dry and bitter sauce, chalky tasting gnocchi, tasteless eggplant parmigiana. Bread was stale. $220.00 down the drain. Olive Garden would have been a better choice.

We had a large party with small kids and older people (to include a handicap person). The staff couldn't have been more accommodating and friendly. We made reservations and they were ready for us when we got there (the girl who took the reservation over the phone was helpful and friendly) Service was excellent. Food was great. Still has the feel of old Carrie Cerinos we have great memories of going to but a nice updated look & feel. Definitely recommend!

The staff was excellent! From the hostess to the server (Kevin, I believe). Disappointingly, the food was awful. The gnocchi was dry with ZERO flavor and honestly tasted like it was OLD. My husband got the eggplant parm and he did not enjoy it or finish it. It was dry, unseasoned and fried in way too much oil. OIL was all you could taste. My cousin for the veal parm and had the exact same experience as my husband. We really wanted to love this place! But I don't think we will go back unfortunately.

Do you monitor the plates coming back from the dining room? Rest assured that you will learn everything you need to know about your business from observing this!The shared first course of a calamari appetizer was exceptional. The complimentary tasting of the Oregon Pinot Noir was smart!The guest who ate the lasagna had three bites, then stopped. (Didn't take leftovers home) The guest who ordered the gnocchi finished about 40% of their dish. (Didn't take leftovers home) The guest who ordered the eggplant ate about 20% of their entree, took leftovers home, but not for them. The guest who ordered the Bronzino had two bites of the fish, two bites of the fried pesto risotto and ate all the veggies. The crimini (baby portabellas) mushrooms were entirely eaten, yet 80% of the broccolini wasn't touched.The crème brûlée was lacking the presence of real vanilla bean seeds and the multi-layer chocolate cake didn't stand a chance with my fork.The server raved about everything being made from scratch. Is it? I specifically inquired about the pasta and was assured it was made in house. Is this true?Suggestions:1. Cut your portions down by 60% and improve the quality of the raw ingredients. Large, average tasting portions will not keep your business open.2. Salt (or add more) to the pasta water and don't over cook the noodles. Are they in fact homemade?3. Serve a smaller Bronzino with the head on. Educate the guest that this is the way it should be served. Don't dust with flour and pan fry/saute. Place on sizzle platter with slivers of garlic, copious amounts of excellent extra virgin olive oil, crushed sea salt, and fresh ground black pepper and some fresh herbs. I tasted a dirty Saute pan and poor quality oil.4. The focaccia was outstanding!5. My sugar addiction took over as I crushed the chocolate multi-layer cake. The extra raspberry coulis added additional pleasure. Again, a portion of substantially smaller size would have been appropriate with even better quality chocolate.6. Smaller gingersnaps with the crème brûlée. They are all I really saw when the dessert came out as they covered the entire dish. Don't change the gingersnap recipe, just downsize them and perhaps consider serving them with all coffee drinks similar to that of a small biscotti.7. Managers visiting the table was a nice touch, yet this time would be better invested in refining the new staff and educating them on how to provide outstanding guest service. I didn't appreciate being referred to as a "human garbage disposal" because I ate the whole chocolate cake. Again, I have a sugar problem and couldn't stop eating it. The server certainly was joking, but the comment killed the whole night......Happy to provide additional assistance should you see fit.