The Burnham Restaurant

Service is good. Food is terrible. They used pot roast to make the stroganoff. The gnocchi is mealy instead of chewy and bouncy. The Mac and cheese is bland. The only saving grace is the mushroom bolognese. Dinner was terrible.

Very goodPleasure to dine hereVery pleasant wait staff ,

Delicious breakfast and very friendly service - it's a hotel based restaurant that punches above its weight and would stand out as a free-standing establishment

If you are staying in this Hilton on a weekend or when there is a wedding or any special events going on in Cleveland I recommend that you use OpenTable and make a reservation. Otherwise you may have a half hour wait for a table. The first day we had to wait a half hour for a table, which was fine because we were not in a hurry. We enjoyed our breakfast and we felt like we got a decent portion for the price. We also enjoyed their bloody Mary's and mimosas. Our server was friendly. The next day I did make a reservation on OpenTable, which was good because the line was out the door into the hallway. They were slammed because there was a wedding and the wedding party had reserved, three separate tables of 10 to 12 people. So Service was extremely slow, but our food was still very good as were our drinks. they do have a breakfast buffet, we did not partake of that. We ordered off the menu. It is a big restaurant and it also has an outside patio area. Definitely not bad for a hotel restaurant.

The service was very special. I felt right at home. We had both a waitress and a personal conversation with another employee who genuinely asked about our meal and was so kind. They were extremely busy, but treated us well.I liked that they had a small menu. One of my complaints back home is that most places have a book of a menu with all meh, crappy food. Burnham does it right with a small list of options that are executed well. I ordered the salmon with mushroom risotto. Staff informed me that they cook the salmon medium, and I asked for medium well for fear I would get underdone fish. It came out perfectly cooked and moist. My only complaint is that it is a bit pricey, but it's reasonable compared to the other restaurants on this block.

We had the breakfast buffet and also had our 25th wedding anniversary dinner at this restaurant. Both meals were very good, especially the dinner. Our waiter made the meal extra special. The ambiance was very low-key, which we appreciated as we were concentrating on each other and having a romantic meal, and we didn't want to be disturbed. I hope we can return to this hotel next year on our 26th wedding anniversary, we loved it that much.

Solidly the best poached egg I've ever had. The texture was out of this world. Smooth, silky, fluffy, hard to explain but wow. The eggs Benedict was delish. Definitely recommend

They have a few vegetarian options but no vegan options. They won't even veganize a vegetarian dish. If you are vegan ... avoid this place.

We had a great lunch on the patio! The Caesar salad and turkey sandwich were delish. The margarita was great ! The service was the bomb! Our server Elena was on top of her game !

8 people in line, a lot of tables available. Took 25 minutes to be seated. Maybe short staffed, but didn't seem like it. You would think a restaurant connected to a convention center would be more prepared.