Spirits In Willoughby

Unfortunately, this place has drastically gone downhill in the past year. Our party waited two hours for food: we received a grilled cheese with coagulated, hardened cheese with bread to match, the perch sandwich had a bunch of small bones in it, and mixed drinks from the menu that did not have any of the right ingredients. One person received food while everyone else waited even longer. Our waitress was very sweet, yet the owner came out of the kitchen up in arms when asked to speak with her about the experience. She immediately resorted to excuses rather than apologizing and attempting to resolve the issues... very hard to talk to. They also switched menus mid-service and became a bar with no pizza dough. The outdoor seating was reserved for what seemed like a bocci tournament, and they seemed to only survive on bottled and draft drinks alone. Absolutely DISAPPOINTED, do not recommend until they shape up.

My daughter and granddaughter and I had been to lake Geneva hitting the wineries and stop here for lunch on the way back to Columbus . A very casual place with large patio . It looks like a place that would be pretty busy on the weekends and a fun place .We had the prime rib sandwich which was really good .

Very poor service and unwelcoming. As soon as our food came out, we got our check because the bartender/server was leaving for the night. Our drinks were empty for the entire meal because the bartender was too worried about cashing out and getting her tips. Too bad for her because it really reflected in the tip we left. Overall a horrible experience if you're not a regular.

We came on a super busy day and the staff is hustling. I love watching them, they are doing a great job. Good food, good drinks and great of music. The staff really makes the atmosphere an awesome place. We will definitely be back. We got the flat bread and it was delicious..

What an absolutely cool environment!!!The entertainment was SO good The service and food were above par We both got burgers,fries,salad and wine

not a good experience for the first time. Sat at the bar and although there were 2 workers it took almost 15 minutes to get acknowledged. The food order was wrong and missing items. They were quick to want to clear my plate though!

As far as bar food, it is ok food. I was with 12 people and almost everyone ate all there food. I only took a pic of a few of the people near me. Everyone got there food at the same time. That was cool. They have extra napkins on the table and a water pitcher for people which is a nice touch. If you wanna drink here it's a great place to go but to eat here only, I'd rather go somewhere else. Service was good. I heard there air conditioning works great. I sat outside on a hot day. It was fine.

I recently just threw my wife a "40th Birthday Surprise" and I couldn't have been more thrilled on how it turned out. Crystal and her team went above and beyond all day and especially leading up to the big-day! Food, atmosphere, and customer service over exceeded my expectations! THANK YOU TO THE ENTIRE STAFF!! Dan Pincombe

Waited over three hours for our food and owner got mad that we complained and said she didn't have a chef and she was cooking and yelled at us. I used to love spirits but the service we received plus the very poor response from the owner... PLUS this grilled cheese I waited 3 hours for... I mean I would never come back

Soo glad they are part of Downtown Willoughby,,,, it's the place to be ! Very comfortable with Good Servicers& of course delicious food & the right Adult Drinks !!!