Shake Shack Westlake
Shake Shack Westlake
Bacon Cheeseburger and Spicy Cheese Fries with Ranch
Fast Casual
sandwich, food, sandwiches
Holy Cheese Fries!!!
Outdoor Patio
a black and white photo of a sign that says greetings from ohio
Veggie burger, not the mushroom burger
a receipt and a drink on a table
Beef Hot Dog
ShackBurger
Quality
Made in America, please support American jobs!
Shackburger with bacon
Fries
Single Smoke Shack
Thick shake
Veggie Shack
Wilted lettuce not fresh
Veggie Shack
Cheesy Crinkle Fries
Fries served half full
the cheese dog! Great Vienna $4.39. No beer yet but eventually yes. Opening day!
food, burgers, burger
food
Emily T.
Oct 11, 2024
The burger was delicious. The beef patty was juicy, the vegetables were fresh (no wilted lettuce & no suspicious tomatoes here!), the bacon was crispy, and the potato bun held it all together well. I also appreciated the service - the mobile order pick up process was easy and on time. The restaurant was clean, though I did wish there was seating with cushioning (but that's just me nitpicking).However, the burger was a bit expensive for a fast food burger considering the size (more than $8).
Read More
A.J. C.
Oct 4, 2024
Finally tried this shack. Dinner on weekend not too busy. Online order took about 10-12 mins. CONS: the Shack burger was size of Dave's Single but 6.50. Slices of tomato were very thin. Paper thin lettuce. Hot dog was kinda skinny & came w/ no toppings, all are extra. Asked for cheese sauce on side of fries but they were drowned in the sauce & not crispy as we wanted. Just started eating on patio since it was 72deg but then some loser started smoking right by us so we had to move inside after 2 mins. PROS: wife liked the veggie burger patty. Burger tasted fine but not close to top 20. Not likely we'd come back Cept maybe for a shake at $7. Yikes. Deserves 3.5 stars.
Read More
Annika W.
Jan 14, 2025
I have been to this location approximately half a dozen times and each time I have a different experience. Most of which are sub par. I love the black and white shake, it is supposed to be a marbled shake, but it is consistently overspun and made into a normal chocolate shake. The only time I have had it made correctly was when the manager made it. As for entrees I love the shroom burger (vegetarian) and the beef shroom burger, it so so savory and has a phenomenal umami taste. I love that they have a kiosk option but if you only have cash they do have a walk up option the only problem is... when I pay cash they do not take off their gloves/ change their gloves in the process meaning that their hands are dirty from handling cash and they go straight to handling food. I think that the food that they provide (besides the shakes) is consistent in flavor and for the price and quality I think it is a decent fast causal restaurant. The restaurant is always clean and tables are bussed quickly if dirty, they also have a cute patio.
Read More
Kevin M.
Aug 21, 2024
The burgers here are always great! I had the shack burger which was very good! Also had fries and a strawberry shake which were also good. Unfortunately they were out of the specialty shakes which were on the sign as we walked in. I was very anxious to try one of those, so I was a bit disappointed. Also, only had one of the three kiosks were working.... So it took a while to order. Ambiance was nice. It was clean and welcoming.
Read More
Slim A.
Sep 13, 2024
This location sucks now. We used to get friendly service with juicy plump burgers and their sauce. Although today I ordered a double that was smashed in the corner of my bag with two tiny pieces of meat and paid for fries that were only half filled. Chicken sandwich looked slopped together with no care or attention. Very disappointing experience and waste of money. Both sandwiches had wilted soggy lettuce and tiny tomatoes that were also soggy, yck!The shakes were not filled all the way, everything seemed like we ate someones left overs photo shows how they served our fries
Read More
Ashley O.
Jul 9, 2023
Was excited to try the new Shake Shack. We went for an early lunch and it was pretty dead inside. As we walked in, there was a big sign for 3 new milkshakes. I tried to order 1 and they didn't have it, so that was a bummer. Food came out quickly and was good. It will be nice to have this so much closer than the East side of Cleveland.
Read More
Christopher M.
May 25, 2024
Been waiting for what feels like almost a century for one cheeseburger I'm a fan of Fall Out Boy but I'm not a fan of Shake shack. The workers was rude and I think they might've spit in my burger. Also they make you stare at your drinks even if you are dying of thirst don't come here. I'd rather eat McDonald's. Very unprofessional looks like they hire anybody here. They laughed at me too. I hate shake shack they couldn't even get my name, right and they expect me to leave a guy that presses buttons on a computer screen a tip I got a tip for you I won't say it because it's inappropriate, but I'm sure you get the idea
Read More
Matt B.
Jan 18, 2025
Came here with the family after shopping at Crocker Park. Food took forty minutes and came out cold. Wouldn't recommend.
Read More
Madelyn L.
Jan 5, 2025
never in my life have I been blatantly ignored by ignorant workers. Sat in the drive-through for 30 minutes. This institution wasted my time. Will not be returning.
Read More
Candace H.
Nov 15, 2024
The food is delicious and we keep coming back. BUT they have never once gotten our order completely correct. EVERY SINGLE time at least one item sometimes 2 is prepared incorrectly. It is almost funny at this point, but frustrating when you have to go back and wait for them to remake your burger.
Read More
Rated: 4.1 (91 reviews) · $$
Fast Food, Burgers, Ice Cream & Frozen Yogurt
