sandwich, food, sandwiches
Raw uncooked meat
Public Square
Public Square
Terminal Tower
Beer and Wine
Shuffle Board Free for customers
Veteran's Memorial Public Square
Smoke shack sandwich
the store
food
Smokehouse or SmokeShack whatever it's called featured Sandwhich of the month was AMAZING! Bacon Cheddar fries SLAMMING!
Single Burger Gluten Free Bun
Counter
Regular Fry
Burger and fries
interior
Shack Stack
Double shack ShackBurger-
Raw uncooked meat
I walked down to public square and was eating on the bench and I thought it tasted weird so I took my phone out with my flashlight and this
Nuggets here or at any of their locations are always CLUTCH. Can't go wrong any time you order these.
Chocolate frozen custard cup (one scoop)
Shack burger
Bianca S.
Dec 28, 2024
Ordered from this location online and picked the food up. Its downtown and close to the arena. The food was Hot and ready upon arrival. Got a sandwich and fries as well as nuggets. The food was all good and it was my first time trying nuggets which was a pleasant surprise.
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Sharaun F.
Dec 14, 2023
This location is very convenient. The staff was very nice and my food was tasty. The smoke shack has a spicy sauce and bacon and peppers. The fries were crinkled and were given to me at an optimal temperature. I chose a fountain drink as my beverage. The ginger ale was fresh. I will return if in the neighborhood.
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Cindi R.
Jul 16, 2024
Great service! You can order right at the kiosk or with a cashier. We chose the cashier. Plenty of clean tables. Burgers were perfect and they only charge 99 cents extra for a gluten free bun. The regular size fry was a decent size and was enough for two.
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Briana N.
Apr 4, 2024
Service is always super quick here and the workers are always so friendly. I love that the restaurant is right next to a little dead end so you can just quickly pull in there to pick up your food.The fries were so good, especially with the new Korean flavors. And we also got some avocado bacon burgers and the avocado was really good and fresh!
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Zabrina H.
Oct 8, 2023
I've eaten Shack Shake plenty of times. I would say it's my favorite fast food burger place. But this time there was way too much grease on my burger. It hurt my stomach. Also, the lettuce was old and shriveled (see picture). I took it off my burger. The service was quick and employees were nice. If you have never tried, I suggest shake burger - it's their signature. Their house sauce is AMAZING.
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Austin R.
Jul 28, 2024
Service is always super quick here and the workers are always so friendly. I love that the restaurant is right next to a little dead end so you can just quickly pull in there to pick up your food. Perfect! It hit the spot for both me and my dad! He was a little confused having to use the kiosk to order, though! (He's 80!) I was in hotel resting due to some tests I had done.
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Jpb T.
Dec 22, 2023
I had a hot dog($3 and change), a shake ($5 and change) and a Chicken Shack ($7 and change). Shake Shack is in downtown Cleveland about one minute from Public Square. They have a free shuffle board game for customers.
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Rob E.
Nov 15, 2023
The food was great, which I enjoyed since we have no Shake Shacks in Buffalo. But what can I tell you about this location? I recommend that you use the app to order your meal rather than ordering inside. On a weeknight about 5 PM, I used the app and was able to walk in, grab my food, and head out. The place was swamped and busy, so you might have a wait if you order inside. One note: make sure your bag has the ketchup or plastic utensils if you requested them. Mine were not in the bag, but it was a short matter to get them.
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isis p.
May 6, 2024
I just moved down town recently and this is one do the FEW places that have quality meals for a good price! I love their pepper cherry burger. The loaded fries are always so good. The cashiers and cooks and very nice and respectful. Clean establishment, nice location. All around good experience.
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Nikki G.
Jul 12, 2021
Who doesn't love getting Shake Shack every once in a while, and when you stumble upon it when you least expect it, it gets even better. We arrived after a night of drinking, and right when it opened at 11am. We were the first customers of the day. It was within walking distance of our hotel too, so bonus!I ordered the Shack Burger without cheese and on a gluten free bun, with crinkle cut fries. My boyfriend had the same. The lady who took our order was ridiculously friendly and that day I was wearing a shirt about rescuing, adopting, and fostering dogs. She then told us about adopting her pit bull during the pandemic and I wanted her to be my friend instantly. The way to my heart is adopting a pit bull. She also wished us a good day when we were leaving and I wanted so bad to ask her if I could see a picture of her dog, but knew it probably wasn't appropriate, as she was on the job. The food came out extremely quickly and was delicious. I wish Buffalo would get a Shake Shack. The fries are crispy and the burger is a great fast food burger.
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