Ridge and Rail

Potential is there. Locals trying Ridge and Rail after years of waiting... plus a few weeks for the "opening kinks" to be worked out, or so we thought. If you aren't familiar with the location, you'll likely drive right past it in the evening. The entrance is very poorly lit, and despite living in the neighborhood we nearly missed the drive in the dark. Once inside, you'll find that the building is gorgeous! We were not expecting a seat yourself, kiosk ordering experience-- this was a disappointment. Not much on tap in the way of local craft beer, or anything seasonal. In an area surrounded by excellent breweries, we were expecting a much better selection. The little service interaction we had, while ordering was pleasant, but definitely not the anticipated dining experience. Food-- was good. Large portions, good flavor, perhaps a little high on the price point but good. Small crock of soup was $8.88 and lukewarm. Pizza ($17) was definitely the most popular with our party. I would order again. Burger ($18) was a patty melt style on store bought sliced sourdough-- eh. 3% service fee for non-cash purchase as not mentioned at all-- noticed it on the receipt after I had paid using my card. I had cash and would've paid differently had I known. All in all... I think they have some room for improvement and I'll be happy to come back another time

Went back again for a second try. Could not order alcohol as a 8-10yr was taking orders and no adult would help. Very unprofessional. Let kids be a kid and bring them back when they are 16-18.

I was excited to try this new local spot. Went in a week night- not super crowded which was nice. Ordered our food and drinks at the bar. The bartender was great- both food a drinks came out quick and were super good (salad and pizza). Only downfall was when we went to pay our bill- our drinks ended up being $19-20 a piece for their holiday cocktails. Even for top shelf liquor that seems steep when the drink is more than my whole meal. Will be back but will choose wider options.

Stopped in a week or so ago with lunch with colleagues. First, let me say I've been waiting for this place to open for a looooonnnggg time. It's super close to my work, and we are all very excited to have an option for a meal, or place to go to grab drinks. So as we walk in, they've got a really nice patio outside. We entered through the garage doors and were told to grab a seat anywhere. It's like bar-ish barn-ish decor, but pretty well done. They also have a loft but we didn't go up there. Our waiter told us that there were a few pool tables up there, then she apologized because they are still working on the full menu, they literally just opened, and not everything on the menu is available yet, they are still working on it. No issue whatsoever to me, I'd rather them get their menu right than rush just to create more items. My colleagues and I all had iced tea/soft drinks, then one of the asked the waited about the comparison between the cheesesteak or the meat lovers pizza. She said hands down the pizza, which I'll be honest influenced my decision too, so I ordered the hot honey pepperoni pizza. Our final colleague ordered the charcuterie platter as her lunch. So we did have a bit of a wait, but not too long, then our food came out. I can't speak for anyone else's specifically, but my pizza was delicious! It was maybe the best bar pizza I've had, and if not the best, for sure top 3. It's like a tavern style pizza, so the crust isn't exactly thin, but it's also not a thicker Detroit style crust or anything. It's just perfect, kinda soft, kinda crunchy, I mean they nailed their dough recipe! The pepperoni was crispy, the cheese was still a bit ooey gooey, and their sauce was a perfect amount of acidic but slightly sweet. It played really well with the crisp pepperoni and the slight kick from the hot honey. My colleagues seemed to really enjoy theirs too, though again, I didn't get to try any sadly. Anyways, really really happy this place is open, I'm telling everyone at my work about it, and look forward to going back. So excited to have something that doesn't require driving to Medina or Wadsworth to enjoy! Check it out!

This place is stunning, with a welcoming atmosphere that sets the tone for a great experience. The service was solid, even with the self-order setup at the counter, which gives it a unique, winery-like vibe. While it seems they're still refining some areas, the completed sections show excellent quality and attention to detail. The food was enjoyable, and I have no doubt it will continue to evolve into something truly exceptional."

Fast service. Amazing food.... have yet to have something we didn't like! Looks like it should be great when thr weather breaks with the patio ans large garage door.

Where to begin.... my first beer was cold. The bartender kindly asked if I would like another before I took my last sip. They put the ball game on that I requested. My side salad was the perfect amount. I had plenty of time to finish it before my entree arrived. Man, the Vinnie is amazing! The crispness of my hot fries paired perfectly. I will be back for sure....

I enjoyed the atmosphere and the food very much however the service, process or ordering, getting drinks, plates, cutlery-- all pretty confusing. You have to order at a desk which was fine, was able to order food and drinks however no one brought us our drinks (after asking multiple workers/owner and them telling us that the bartender would bring it to us - this never happened) so ultimately my husband had to go to the bar to ask for the drinks that we already paid for and ordered. The food was brought to us, absolutely delicious but when I asked the food runner for plates she told me I had to go back up to the desk (where we ordered) to get plates - thought this was odd considering she could have just stepped over and got them for us. Maybe I'm being picky but just really wanting this place to work out so giving my feedback as a first time customer! Anxious to go back and try again though!

Stopped in Friday after dinner for a drink. Interesting concept, seat yourself (per sign at the door), get your own drinks at bar (no waiters), order food at bar & they will bring you food. I guess no reason to leave a tip since the customers do all the work. Decided to go Sunday since all the tables had a pizza on them, it must be good! 4 of us arrived & sat ourselves. Got our own menus & silverware (no waiters, remember)? Decided on our orders & husbands went to the bar to order. Stood there 15 - 20 minutes later, they still had not ordered food or drinks. 2 women ahead of them wanted to pay their bill & they waited just as long. BTW, they were NOT that busy. Barmaid was washing dishes, laughed & said we are busy & made no attempt to get our order or let the ladies in front of us pay their bill. A kid around 8 yrs old was bussing tables & picking up debris, guessing the owners kid & they didn't want to pay a babysitter. Absolutely NO place for a kid. Extremely unprofessional. We left, never again. Absolutely ridiculous. If they treat us like they don't care - we can't care more than they do. We will gladly tip, if we had a waiter. We go out because we want someone to bring us food & we don't want to cook. Not here. Save your money & go somewhere where you will be appreciated. All they care about is their profit, customers mean nothing to them. Owner was buzzing around totally oblivious to anything around her.

I have been eagerly awaiting the opening of R&R, as I live 5 minutes away and it seemed promising. Like others have said, this place has a lot of potential but the deliverable is rather lacking. First, the driveway and parking lot really need to be improved. It's a little surprising that it passed inspection honestly, the whole thing is a mud pit filled with potholes. Once inside, the overall vibe is just confusing. The seating and ordering is self-serve but there's no indication of that. They offer cocktails but you have to go to the bar to find a menu. A child (I'm guessing 8 or 9 years old) is manning the food kiosk which is just unprofessional for a business IMO. Food and drink orders are separate - kind of. The kid told me she could "merge" the orders at the end, but having to walk up to the bar for drinks and up to a kiosk for food orders and payment left me wondering whom exactly I was expected to leave a tip for. On top of that, I didn't even realize until reading other reviews that there's a service fee for credit card transactions. That just seems borderline dishonest, as any other business tells you up front, and this is the first time I've ever encountered such a thing at a restaurant that accepts CC payments. The pizza was good but the meatballs came out cold in a styrofoam container with no way of cutting through the congealed mozzarella on top. Again, the whole experience wasn't terrible, it was just weird and felt incomplete. The owners have a lot to figure out and I won't be back until I see some reviews reflecting positive changes. I really hope they read these reviews and take the feedback to heart, or I doubt they'll be open for long.