a car parked in front of the store
Nashializ G.
Jan 28, 2023
This place is trash. They are every rude here. They only take cash for alcoholic beverages (so 99% of the store). even tho they have the card reader and there's 4 people behind the register. They're all very rude. If I could put -5 stars I would.
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Chocs S.
Dec 7, 2019
Terrible service, rude is not even the word for their customer service. I walked in right before they closed and they asked me what I was looking for in agitated way I told them he then told me where it was and when I went to grab it they cut off the lights. As I grabbed it he told me they were closed and I had to leave. I literally was in there not even 2 mins. I will NEVER go there again. I went in there one time before and had a bad experience, but I was giving them the benefit of a doubt. I will never go there again for sure.
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John G.
Sep 14, 2021
As others stated this place is very rude. And why anyone gives them business is beyond me. Went in to buy a gift and they act like you are bothering them. Left the bottle on the counter and will take my business elsewhere. Won't buy a pack of gum here.
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Bob B.
Jan 6, 2019
1 Star only because zero wasn't an option. I have been a customer of this store for about 10 years. I was even a customer at their previous location on snow. The policy has always been "cash only". I just assumed it was Ohio State law! It's not. For 10 years I have been using their ATM and paying the fees associated with it in order to shop there. I hate to think of the HUNDREDS of dollars I have spent in ATM fees! That is issue number 1. Issue number 2: these guys are super rude... watching football and basket ball games while customers wait in line. For 10 years I have been asking for a plastic bag, not paper... and, after 10 years they still do not recognize me. A while back while shopping I noticed a "bullet bourbon" sign sitting on the floor. I asked if they would sell it. The owner looked up from his phone and said "yeah, 20 bucks!" I said okay and bought it along with my $65 worth of whiskey. As I was leaving, I heard laughter and turned to see the owner "high five" one of the cashiers! As if he ripped me off good! Recently I discovered the State Road Liquor Store on State and Brookpark. They except Debit and Credit! They speak english! And there is always plenty of people eager to take your order. I will never, under any circumstances step foot in this store again. Thanks for reading.
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Jason M.
Nov 8, 2015
Better selection than Giant Eagle, but despite the credit card sign on the door, this place appears to be cash only. Apparently, the credit card sign refers to the ATM inside.
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Christopher D.
Aug 22, 2023
Only accepts card for beer and wine. Said that they make commission off of liquor so they accept cash only.
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Sheila E.
Apr 6, 2023
Wouldn't take debit card for higher liquor. Very frustrating. Did all that looking to just leave with what I could pay card for. Never again. Someone should report them to the state.
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Mik C.
Mar 23, 2020
This store doesnt belong in brookpark. Its like a ghetto hood rat store giant signs say all major credit cards,get to counter and only pay cash ,then why be a liquor store idiots, im sure other stores get same percentage from the state. If you get quality bottle its at least 50 dollars i was getting 4 get to counter and they say cash only. It is like a dirty ghetto store with junk all around the register. Go to liquor store in Brunswick or royalton its clean clear counter at register etc.never will go to the quick ie mart liquor store its just not like a normal liquor store.
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Marc C.
Dec 21, 2020
This is the worse ownership when it comes to a liquor store. The owner is a liar. Ask the man for a specific bottle that I knew he had and he told me he didn't have any. One hour later a friend of mine goes up there asks for it and he gets that bottle. If you have it sell it !! Guy is rude. Well never go back there to use my money I work for at that store.
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Mike S.
Dec 16, 2013
Piss poor customer service. 3 clerks working the counter, 2 of them watching Football and the other 1 playing on his phone. Took 5 minutes before they acknowledge me. I won't be back anytime soon.
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