Pranzo!

Saturday night we arrived at pranzo and we're going to have some Italian food cuz we haven't been to Willoughby in a while. We were party at 6:00 and after about a 5-minute wait they seated us. The first thing I noticed was I was sitting right above the air conditioning return vent which was blowing some frigid cold air which I am perfectly fine with however my friend's wife did not care to sit there due to the volume of air blowing through. That's fine though I enjoyed the cool air.Obviously they were busy because it was Saturday night but we were engaged in conversation but as I looked at my watch it had been 15 minutes since we had been sad and nobody had approached us. Finally after we were frantically waving down any server we did get one to come by. Yes they were busy yes they were understaffed everybody's understaffed I don't care anymore.To her credit she did hustle because she had a lot of tables. We shared a couple bottles of wine and some drinks from the bar between six people. Or appetizers came out surprisingly fast which was pleasant. I ordered the same thing I ordered every Italian restaurant I always go to which is chicken parmesan.I don't believe they had food runners cuz the food came out in shifts. My chicken parmesan was a relatively large breast which had a skinny side and a fatter side. I started on a skinny side aside from it needing some seasoning in the batter it was okay. The sauce was not how I remember it was actually pretty bland. I decided to dig into the thicker side took three bites and you can tell from the texture it was severely undercooked I removed it from my mouth and looked at it and yep I was in the running for a case of salmonella. I don't know how you fry food in undercook it but they managed to do it.I had half about half the pasta but I wasn't in love with it anyway. Pasta was cooked okay but we flagged our poor server down again and she was not happy with the kitchen. Tour credit she asked if I wanted it re-cooked I said no. She was able to take a bottle of wine off the bill and of course remove the undercooked chicken parmesan. Kind of a bummer of a night I was really looking forward to it. I don't want some nice gift card they gave me I just wanted a meal cooked right but lately I just can't find it.

Updating this to say "picked a different wine"Thank you for reading my review thoroughly

Authentic Italian Restaurant! This place is great. Traditional Italian, fantastic flavoring, very nice ambiance and excellent service. We literally stumbled upon this place, never heard of it before and thought we would take a chance. Wow! Oh my God panseared scallops over linguine and the hubs got pasta pillow filled with ricotta. The food was delicious! Omg, the bread too. Strongly recommend

Delicious food great atmosphere kind service I will be back! Best Italian food around.

I tried this place for the first time after being curious about it for years. My wife and I went with another couple and the echoing noise in the place was so bad we had to shout to hear each other at our own table. Maybe they should invest in some ceiling mounted acoustic baffles.The food was ok, but the service was terrible. My friend ordered a shrimp cocktail and it came with a bed of salad mixed with cocktail sauce, so he had to ask a side of cocktail sauce to go with it since you'd have to scrape it off the lettuce if you wanted any for your shrimp. Next, everyone at the table ordered salad, but my friend never got his until he asked the server to cancel his salad order and remove it from the bill, then it magically showed up with the server saying she forgot to bring it and it was just sitting at the pick up station the whole time. The bread they bring to the table seems liked old pizza dough that they're trying to get rid of. The only thing good about our appetizers and salad was the bacon on my wedge salad. My wife and I shared a sacchetti pasta stuffed with black truffles and ricotta. The pasta tasted homemade and the filling was good, but the sauce just tasted like pasta water and it came to the table ice cold. We told the server it was cold and she took it away, with no apology, to get it heated up. When it came back, it was barely warmer than when we first got it and somehow the sauce became even more watery. We decided just to eat it since we were hungry. The server asked if it was better and we said it was still cold, still no apology or acknowledgment of poor quality. At that point we should have been offered a fresh dish or a discount on the bill; neither were offered. Overall it was a poor experience. I'll chalk this one up to live and learn, and I learned I don't need to be curious about Pranzo! anymore and I won't ever be going back.

My family and I love this place! All the food is spectacular and to die for. We're regular customers and are always satisfied with our meals and employees the sweetest people you'll ever meet.

Wonderful experience on Saturday night. 9/ 21/24. Even though it was homecoming night for the local high schools and they were pretty packed in the dining room, they fit us in on the patio and that was actually a better experience. Their backyard patio is lovely and faces a huge Wood-Fired grill effort that is going on that actually supports a large part of the menu. Thoroughly enjoyed watching their Wood-Fired grill professional manage the grill. I think his name was Nick. Great job. So several of the foods that we had all came from the grill.Very much enjoyed the appetizer of Wood fired baked mozzarella and asparagus. Then I had their Gorgonzola Gnocchi and my friend had a pasta with sausage. Both were delicious The wine list was pretty good too. In fact, seeing something that we have actually been to personally at Owen Roe in Washington. Knowing it's a great property, we ordered it and we were not disappointed by the Syrah, and it was a wonderful price since it was pretty near retail.We'll definitely go back and enjoyed the meal. Great job team, especially the Wood fired grill manager. He's having fun with his samurai sword to cut the pizza... unique!

Super yummy fresh pasta, always rotating specials, the bread is very good and the desserts are awesome as well. I've been here a few times and enjoy the atmosphere and attentive service. A seat next to the fireplace is especially cozy!

Reposting because my review didn't show up. Our reservation at Pranzo for our "large" group of six at 7:00pm was not ready when we arrived on time. We waited outside in the cold because there was no room inside to wait. Came back fifteen minutes later as we were told to do and she said we will call you when a table becomes available. Another forty minute wait outside. Luckily two little shops were open. We had already been to another bar earlier and we were not there to bar hop. We came back and a table was emptying and another group was waiting for a table. We quickly snatched the table and they came right over and said "Do you want his table?" Of course we do!!! We reserved a table an hour ago. They brought us water and the wine right away. But then we waited a half an hour to order and another forty five minutes for our food. Most of us ordered pizzas to share to keep it simple. Now it's 9:15pm when we got our food. They dimmed the already low lighting at 9:30. Hint they were getting ready to close. The waiter brings one check. When asked to split the check he says "We don't split checks for parties of six or more. It says it on the menu" The menu has very small print in low lighting. We were looking at the menu for food not the rules of the restaurant. After much debate he finally agreed and he says "I will do it this time but we won't do it next time". They won't have to worry about that. Over priced sub par food. Nothing to write home about. Cold bland pizza and toppings thrown on cold. The one small pasta dish ordered with no meat balls or side salad for 20.00. Tasteless. The side salad for $9.00 was a small handful of arugula in a bowl with three small slivers of cheese and one cherry tomato. They could have at least added an olive.

Quite frankly, disappointing. It's not that the food was bad. It was ok. But just ok. Not extraordinary. Not memorable. The service was also just pretty adequate.Given the prices, and the reputation, I would have expected better.