Pica Pollo West

I stopped here for takeout on recommendation from a friend. It's a small little shop, nice and clean. I ordered 3 wing dinner with tostones with a side of coleslaw and coconut flan for dessert. The wings were big, crispy on the outside an tender inside and perfectly flavored. The tostones were good but the dipping sauce was amazing. Coleslaw was tasty but pretty average. Cornbread could be Jiffy. The coconut flan was delicious! The order took about 15 minutes and service was friendly. I would definitely go back and maybe try the fried snapper next!

Food was horrible and was nasty the shrimp was big but was undercooked The man that cooks tried to argue with me about if I buy anything I can't get my money back told him the damn whole meal was the box returned to them and then once my Man comes in the restaurant see what was taking so long the man hurry and tell the woman to refund me the 15 dollars His attitude was very nasty and very unprofessional I will never go their anymore at all

Delightful place! Their fried chicken is great and flavourful, of course, but don't miss out on the empanadas and the sides. Also, the desserts are amazing! I haven't tried any of the fish dishes but they seem to be popular. One tip is to ask about daily specials because they always have something that's not listed on the menu, like octopus salad. The rice changes every day, too.Very friendly people, seems to be family owned as the kids are always helping out at the counter. Bilingual as well. It's fast casual, and one of the cleanest little restaurants.

Went to grab some lunch and got surprised by the great fresh flavors at this new place. The owner Ramón is a very cordial and friendly person. The ambiance is clean and bright. I loved their rice, fried chicken, mashed potatoes with gravy (as good or better than kfc) you should give it a try!

delicious is an understatement on how every single item in this restaurant is so epic like a party in your mouth burst of flavors ... The customer service is amazing staff greats you as soon as you walk in . Wish more business acknowledged you as they do , Even if they're busy you get acknowledged ... this is why I keep coming back. Customer service is amazing warm and welcoming and the restaurant is super super clean . They also have great ventilation , you would think with all those flavors going on , you would walk out of the restaurant smelling like food . But you Don't... Which is a plus for me , I hate going places and then my hair smells like food . I am excited to have a new gem of a restaurant in Ohio , coming from New York , I've noticed there's not a lot of good restaurants out here ... but this one is a keeper,, I wish themAn abundance of success. My top 4 food items are Garlic shrimps and plantains Crab empanadasCoconut flan Moro rice,, yo they aint come to play with that rice . My husband loves their fried chicken he said it is fire They also have natural juices made fresh , I enjoyed the papaya juice .

Coleslaw is good. Chicken tasted tad bit over seasoned but the cook was good. The tostones not sure how I felt about. Might just prefer my plantains grilled. Corn bread was a little dry

Beautiful place authentic Caribbean cuisine, the only pica pollo from the Dominican Republic in Cleveland. Ok

Great food! Great service! I ordered 4-piece chicken tenders with tostones and a side of cornbread the food is absolutely amazing!! Will definitely be back