One Pot USA

My friend and I came to One Pot USA recently. We tried to get on the waitlist online, but it was not working. Instead, we just walked in. Staff acknowledged the site was down but they didn't know why. We ended up waiting around 20 minutes for a booth, which was fine. Once seated, a waitress came over and explained how everything worked. This spot offers both hot pot and Korean BBQ. We both opted to just do the hot pot (note: everyone in your party has to have matching options). From there, you first pick your soup base (everyone can chose their own flavor). Then, you can pick whatever meats, vegetables, and "other" items (think rice, noodles, dumplings, etc) and everything is brought to you in small portions to keep down on waste. You can order as many times as you'd like. They also have a sauce bar where you can create your own sauces from ingredients like garlic, cilantro, sesame sauce, hoisin sauce, etc. I think they may have some sweets there too, like jello and fruit). My friend and I also ordered boba tea and for a small up charge, it can be served in the cutest bear cup that you can take home as a souvenir. This location also has a machine that you can air out your clothes so you don't smell like bbq when you leave. I thought that was super cool! Overall, we had a great experience at One Pot! I'll definitely be back the next time I'm in Cleveland!

The food was fresh, the meat was high quality, and the grilling experience was top-notch. The ambiance was lively but not too loud--great for a fun night out.Service was friendly and efficient, with staff checking in regularly to help with the grill and make sure we had everything we needed. One tip: skip the hot pot unless you really want it. It takes up time and space on the table, and honestly, the BBQ is the real star here.While the flavors were great, some of the marinades started to taste a little similar after a while, so mix it up with different cuts and dipping sauces. Definitely make a reservation--it can get busy, especially on weekends.

I love the attention of detail and how cute and fun the restaurants ambience is.Service was impeccable, constantly coming around refilling all orders drinks and just all around checking on customers even the manager and hostess was bringing drinks demanding the door. I really appreciated that. And the food is exactly what you want it to be and exactly how you want to cook it. I love that. !!! The only downside is now that I'm at home. I smell like burnt grease but honestly couldn't be happier with my experience.

My sis and her hubby took my BF and I here last month and we all had a jolly time! We all chose the KBBQ and tried almost everything!Portions were small so it's easy not to waste food and try a little of everything. Loved that aspect because variety is always the best! The produce, meats and seafood were fresh and looked great. Servers were friendly and helpful. We needed a lot of rounds of freshening the grill and refills. The sauce bar was awesome and let you realize your creative saucy realness goals. The decor and the space were fancy but approachable! Loved the metallic bears everywhere and the lighting and the decor. Seating was plenty but the space between other tables was a bit cramped. Service was forever patrolling the paths and you had to watch and wait for the "traffic" in order to go anywhere. The one downside to this place was that the ventilation was not quite fresh enough to have multiple BBQ stations. It became steamy, smoky and BBQ-tastic pretty quickly. My BF who is asthmatic and has a shrimp allergy had to step outside before the meal was over to use his inhaler and breathe properly. I can see the KBBQ portion being enjoyable in the spring or early summer weather outside but inside with the fumes was a little much. Would come back to try their hotpot option too!

I don't particularly think there is lots of good options for hot pot in Cleveland, but this place is an exception. This place is excellent! Usually hot pots is set up for large groups but this place has individualized hot pots so everyone a pick their own broth and meats. This is super convenient and friendly for those with allergies etc. The meat was fresh and delicious. Lots of options for sides. Loved coming here and will definitely plan on coming back again!

Found out that Cleveland finally had an ayce kbbq/hot pot joint spot, so you know I had to check it out!This place is so cute and well decorated. Very modern aesthetic! Seats were comfy and the restaurant was well ventilated, which is so important in a kbbq place!I dragged my roommate with me and it was her first kbbq experience. The servers here were very welcoming with us and accommodating with my friend's diet and interests. Service was attentive but not overbearing, which allowed us to enjoy our experience here and grilling our own meats. Everything was well seasoned and portions were great for an ayce, so that we didn't waste food. I've tried the location in Columbus as well and the only difference is that the Kalbi/LA short ribs were of better quality (thicker/more meaty) in Columbus than the Cleveland location. Otherwise, the food was great and I still left feeling really satisfied. Will be back again! And for hot pot next time :)

Never been. They recommend you put a reservation in and that's what I did a week early. They send you multiple texts reminding you of the reservation. You show up early for your reservation (5 minutes) and they tell you it's going to be a 30 minute to 1 hour wait. Worst thing is, the person who told us this wasn't even apologic and more said "it is what it is" with a smile on her face

A dear friend of ours was visiting from Los Angeles and recommended we try out this newish hot pot restaurant in Cleveland Heights. Our friend grew up in China and we have had fun over the years visiting hot pot establishments in various cities, from Cleveland to Shenzhen to Xi'an. The first thing you are taken with when you step into One Pot USA is the incredible attention to the detail of the experience: the colors are well designed, the walls are adorned with cute statues, the tables are a spectacular blend of comfortable and stylish. No detail is left unconsidered.Very shortly after we were seated, the waiter came by and presented us with a very comprehensive menu. Our friend engaged with him in Mandarin while we perused the menu. Because we were there right at the beginning of lunch hour, he took our order table side using a handheld device. We noticed each table had a QR code and assume that during rush-hour meal service, guestsordered dishes via that method.The waiter returned in short order and placed various broth pans on the table burners and very shortly thereafter began bringing a feast of dishes which we had ordered. From the vegetables to the meats to the fish, they were all beautifully presented, and, upon being cooked, delicious to eat. Although it is "all you can eat" we were more than full from the 10 to 12 dishes that we ordered. Everything looked incredibly fresh.In the few minutes in between ordering and food arriving, we visited the sauce station, which had the typical range of sauces available.Not only does this restaurant have a really attractive vibe to it, it also appeared to be immaculately clean. Everywhere was a spotless attention to detail in both design and maintenance.The waiter had this magical way of never ever hovering, but always being within a glance of stopping by. When we were finished with our casual lunch, which lasted about 90 minutes at the pace we wanted, he showed up, processed our credit card at the table, thanked us for coming, and we lingered for a few more minutes and then left.By the time we left, the restaurant had filled up nicely for the lunch hour.I did notice that there was a number of 6-top tables next to the windows and a semi private room in the front overlooking the street. I believe that room would seat 8 to 10.Finally, although it was not open for lunch on a Saturday, there is a magnificent patio that the waiter said was quite popular in the evenings. I can imagine it would be. Definitely going back!

This was such an amazing first experience of Korean barbecue! I did not even know this place existed until I randomly searched places in the area and stumbled upon this spot.The inside was very futuristic with a robot type theme! The seats were so soft and booth like. Ordering was quite simple, you scanned the QR code on the table and then check marked everything you wanted for meats and vegetables. There was then a station to get different sauces and condiments to go along with it! It was such a unique experience and I'm glad I was able to enjoy my first Korean barbecue at this joint!

Alright this place is worth the hype. Not only is the space beautiful, bright and clean, but the service is so quick and efficient, and the food was excellent. My friends and I were seated at a table immediately and the server explained to us how everything worked. We chose to do both Korean BBQ and Hot pot, or you can choose just one. Keep in mind; the entire party must choose one or both options. From there, you can use the QR code to select items to order for both your BBQ and hotpot. The food comes out so quickly, and they provided plenty of utensils and trays. The staff came around often to take away empty trays of food, and I server checked in on us several times as well. The sauce bar is at the back of the restaurant with plenty options. Overall, we had a great interactive experience and will definitely be back. Great for group gatherings!