Minotti's new location in the Marc's plaza at 35925 Detroit Road in Avon
Shawn B.
Nov 22, 2023
Typically I'd give Minotti's a five star for their selection and friendly people. Then I was informed that although you can buy a lottery ticket, and of course, lot of people buy lottery tickets from Minotti's, you can't cash them because they don't carry cash. They had three dollars in cash at noon on Wednesday. When questioned the cashier she got a little angry, and I just said cashless society and smiled. Just a weird situation that deserves a three. possibly they can use this as a learning experience, and carry more cash and be ready to redeem what they sell.We were talking about a $20 ticket here, not thousand dollars, the inconvenience of the cashier pointing me to go to another grocery store, Marc's and the cash the ticket that I bought at their store tells me theyare ill prepared to be a lottery distributor. If this was really sour grapes, I would've gave them a zero or a one star.
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Nina K.
Oct 20, 2022
Nice prices, but the short, obese dude with mustache and glasses is completely rude. We literally put back our $70 bottle of scotch and drove to a further liquor store with better customer service and to shop without the attitude. It's a shame because everyone else at that store is a sweetheart.
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Pauline L.
Mar 30, 2019
So disappointed to come to my locale liquor store asking for some help With finding a unique gin the part time cashier told me to go to the back of the store then when I came up front and asked if her beer was at state minimum she said I don't know I just work here I don't know what changed but I definitely liked the store when it was across the street better
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Mark R.
Aug 31, 2018
We came in search of apple schnaps. While they didn't stock it, Charles said give me your phone number & he'll let me know if he could have it tomorrow. A little later he called for a sale of 2 bottles! Excellent service to an out of towner visiting family. They have nice assortment of wine, beer & liquor on hand at really goods prices. We will be sending rest of the family who preferred a grocery store. Support your local liquor store cheaper than counciling
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Jim G.
Oct 1, 2022
The store has a good selection and we've had good experiences there before. This time though the person who said he is the one who "runs the place" waited on us and is very rude. I'm not one to get my feelings hurt but if I'm going to spend my money I would appreciate some common courtesy from the people working there.
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C K.
Jun 7, 2022
Do not offer 6 bottle discount , gentleman behind the counter send distracted, each time someone at the register trying to sell him a service. Carried case of wine out myself, wine stores I go to open the door for you to exit and or carry the case out for you. Lacked Customer Service, friendly atmossphere
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Sheila C.
Aug 3, 2022
Rude! Older gentleman acted like he was so put out when we bought a very large order!
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Glenn F.
May 8, 2022
Excellent knowledge of stock & inventory. Very well informed, helpful & knowledgeable
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Robert S.
Feb 1, 2020
Customer service are foreign words to the owner of this establishment. Oh, and forget about the courtesy of a thank you. A wine and spirits retail business is only as good as the service rendered since the products are the same at the next one down the street. Next time I'll go down the street (or even to the next town over!)
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