Masa & Agave

Great service for lunch yesterday! Chips and salsa hit the spot and the quesadillas are delicious! Large portion! Def would consider sharing next time.

Quick service, friendly wait staff, making a reservation is a plus if you are not staying in the hotel. The menu is simple but everything was very fresh. The salsa verde is hot, and I love heat, but it packs a punch if you are not expecting it. And yes, it's a Mexican restaurant I shouldn't order the fries, but the fries were skinny hot and super crispy...loved it.

Great service and food. Carne Asada was absolutely excellent. They have an impressive selection of bourbons and other liquors. Staff was very friendly and attentive. Very classy and relaxed atmosphere.

I rarely leave low star reviews, and I wasn't going to post this, but our experience tonight was not good. The food was actually good!! The service was horrendous. There were only 3 of us and our drinks came out at different times. I waited 30 minutes for my margarita. Our food also came out at different times. And they brought us the wrong food twice. And the wrong checks. Whenever we asked about drinks or food- the server was extremely defensive. He never apologized. He was even chatting it up with another table (we assume he knew them as he was looking at things on their phones) while we watched one of our beers sitting at the bar waiting to be brought to our table. I understand bad nights- but this was clearly bad service and the server didn't seem to care at all.

My family and I just visited Masa & Agave today and had an amazing experience. The restaurant is a new addition to Westin Hotel in downtown Cleveland. The ambiance of the restaurant is inviting, cozy and a great place to meet friends, family or have a small get together. The lighting and decor is so beautifully done. The best part was the service. Our server Brian, who we later found out is the restaurant manager, did such an excellent job of answering our questions regarding drinks and making recommendations based on our questions. The bartender did a great job making the drinks. We got an appetizer of chips and guacamole. Hands down the guacamole was the best I have ever had and my family agreed. It was so fresh tasting! I highly recommend that you give Masa & Agave a try. You will not be disappointed.

Very good margaritas, excellent tacos. Very solid over, would be top of my list next time I'm in town

Food was fresh and delicious. Slight problem with delay in the main course coming from the kitchen, but we were taken care of to our surprise and were very satisfied with the cocktails, appetizers and entrees. Definitely recommend.

Lunch review. Drinks and service were actually great. No issue there. The vibe is good, the mural is pretty great. But the food came up short. Specifically, the tacos - the mainstay feature of this restaurant - are served with factory made corn tortillas which never hit the hot side of a comal. If this place wants to succeed (hopefully it wants to succeed), make your own tortillas. Even a basic bish can press a tortilla with store-bought masa. If you want to take it all the way and nixtamilze your own masa, damn let's go!!! But the tortilla is the engine. Give it some love.

Great service. Excellent flavors. It felt like it could be both a romantic and casual dining experience with dim lighting but being part of a hotel (Westin). The chef paid special attention due to my soy allergy which was very appreciated.

Stopped in here for lunch on my last day in Cleveland. I was greeted promptly and sat at a table. It was a busy weekend day with a football game happening and lots of folks in the bar. Thankfully I was seated in the dining room with less noise. My server "Sunny" was great. As soon as I sat down she brought me water and explained the menu. I gave her my drink order and had a chance to browse the menu. A nice selection of Mexican food. I ordered the birria tacos and a side of papas fritas (fries). The food came out promptly it was at a perfect temperature and most of all it was delicious. The margarita here was one of the best I've had. Visiting from Texas and having traveled throughout Mexico I have to admit I was a bit skeptical of what my meal would be like and I was pleasantly surprised. It's a nicely decorated bar / restaurant with friendly service and great food.