Mallorca

I really hope the owner reads this, because I don't intend to be mean, but this place was a classic disappointment. Being from out of town, I thought Cleveland was supposed to be a food destination, and I'm sure it has its moments, but this ain't it.First off, the bartender was enthusiastic and funny. He was very welcoming and helpful, which I appreciated.That said, the food was quite disappointing. I ordered the Paella Valencia, as I was excited about the prospect of genuine Spanish paella. It started with a serving of. bread - which tasted store-bought; and a salad - which tasted like it came from a Sysco prepped lettuce bag - served with a glob of canned Thousand Island dressing. Any restaurant worth its salt serves quality, house-made products, the quality of which is consummate with the price they charge.The paella came out with a side of boiled broccoli and carrots which tasted like they were microwaved out of another Sysco food bag, and some likewise bland fried potato chips.The paella itself wasn't the worst thing I've ever tasted in my life, but for the $58 price point, it wasn't worth 1/4 that. The rice had no saffron flavor (as stated on the menu); the lobster was flavorless, overcooked rubber; the other seafood was likewise patently bland; and there was absolutely no socarrat, which is the hallmark of traditional Spanish paella.The house Rioja was $16.50 per glass from what tasted like an $8 bottle of wine.Again, if the owner is reading this, I'm not a bitter customer. I was treated well from entrance to exit. But I do believe you're stealing people's money, and I really wish you would do better.

Delicious! Probably my new favorite restaurant in Cleveland. We had the seared scallops to start, as well as the fried calamari. Both were delicious. I loved the calamari mostly because it wasn't over breaded. Then I had the stuffed scallops and my partner had the baby goat in wine sauce. Wow! Both were amazing and my only issue with either was that I wish there had been more. For dessert I had the flan and my partner had the cheesecake. Both were also delicious but our least favorite part of the meal. Our waiter was also great and talked to all of the guests when he went to their table. He was super attentive and just all around amazing. Love this place!

The place was chosen, and the sponsors stated that it was the best in Cleveland. That is bad news for Cleveland. Sorry for the SoCal foodie arrogance. But the paella was mediocre at best.

Mallorca catered an event for the Cleveland Medical Library Association and I can't say enough good things about Laurie and the family. The food was excellent. Laurie set up the event beautifully. The venue was stunning and the service was just so wonderful. Everyone clearly was proud of their work and enjoyed it. Truly, the event was a success because of the Mallorca team.I can't wait to go to the restaurant!

*Mallorca. My husband & I had a terrific dinner tonight. Delicious, fresh fish, & seafood, yummy, fluffy saffron rice, perfectly cooked veggies. And the service was very attentive. Did I mention the white cloth tablecloth & napkins? A++Winner!!!

My wife and I were in Cleveland for WWE SummerSlam and on our last day after the Guardians game we wanted to get some food. We searched and found this place which we were excited for because they had seafood. A majority of the seafood options contained some kind of lobster dish and we were fully prepared to both order a dish with lobster. When we go in the waiter greets us and seats us right away. The place was kind of empty for a Sunday evening with great weather, but as the night went on we found out why. So we are presented menus and almost instantly knew what we wanted to order. When the waiter comes to the table to take our order my wife ask about the surf and turf option and the waiter says "we don't have any lobster in the restaurant! We had a wedding party the day before and are completely out of lobster". Now I have never worked in food service before but even I know when seating a party at a table you ask if they have any questions about the menu, also you inform them if they are intending to order something you are out of then you let them know ahead of time. At that point my wife and I were already turned off but it being our last night there we decided to go with the flow. I ended up ordering the stuffed shrimp which wasn't bad, my wife the stuffed tilapia. It was going ok, but then I noticed a fruit fly mixed in with the butter sauce on the plate! I was grossed out but didn't want to make a scene as they had one other table with customers in our section. I showed my wife and she was disgusted! I called the waiter over and informed him of the situation, but the way he shrugged and kinda dismissed it like with that "well what do you want me to do" attitude enraged me. Again I didn't make a scene. When my wife went to the restroom I thought on it more and asked the waiter if there was anything he could do for me as far as the bill or some kind of compensation for the inconvenience and of course he interpreted that as me asking for a free meal for both my wife and I. He says "you want to not pay for anything?!" while shaking his head no. That wasn't what I was asking at all! I was just simply asking if there could be some kind of courtesy that could be given since 1. You didn't even have what we initially wanted to order and didn't inform us 2. There was an actual insect in my freaking food no matter how small it seemed to him and 3. I just believed it would be good customer service to at least offer something even considering you tried to dismiss my claims. So I asked for the manager which wasn't there that day according to him so he claimed he would go speak to his boss with a little attitude. My wife happed to be coming back from the restroom and she says she overheard him in spanish telling his boss that I "wanted something off the bill but the bug on my plate was small" and that it was "impossible" for that to have happened. He looked at it himself, unless he thinks I go around to various places bringing my own fruit flies to put in food to get a discount or free meal. My wife and I were fully prepared to pay for lobsters! So he comes back to the table when my wife got back and says "oh we're gonna take off $20 for you, is that good?!" Still with an attitude like I was begging for it. As a customer I shouldn't have to tell you how to do your job. This place needs a refresher in customer service. Oh and one more thing.....my wife is from The Philippines, but I can guarantee they thought because she is Asian she did not understand spanish. Don't judge books by their cover and don't talk shit about people in your native tongue because you assume it's safe!And I didn't even have to describe the coward waiter for anyone to wonder who it was. It's the same guy in almost every pic on this yelp page making flaming coffee and doing all kinds of other magic tricks except proper customer service.

This place is pricey but excellent. We have a few Spanish restaurants in Dallas,TX, but Mallorca in Cleveland, OH, has them beatthe food, the service, excelente....

First time dining here and my last. Ordered the stuffed shrimp which was really good but the sides disappointed. All entrees come with salad, veggies that consist of carrots and broccoli and rice. The rice was just okay, the veggies weren't cooked long enough and were tasteless. We were a party of three and we all ordered entrees. The sides of rice and veggies were served on a smaller plate for the three of us to share. Needless to say it wasn't enough for three people. I get it, inflation but damn if you're gonna charge me $40 for shrimp can i at least get my own sides? Martinis were all priced $18. Overall it was disappointing and not worth the money.

Superb coordination, communication, food and dining service. Arranged my son's Rehearsal Dinner from Savannah Ga. I selected Mallorca on high praise from family in OH. I dealt with Laurie Torres who made it stress free by offering dinner selections based on the group size and tastes and put in perfect alcohol package to complement the meal. Coordination was seamless.The restaurant was clean and exactly as the pictures shown. The food was absolutely delicious. The service was well attuned to the guests and all courses served at perfect temperature. It made a beautiful prelude to the wedding. All the guests were raving about the experience including one very "difficult to please" guest. (I tipped generously.)Thank you Laurie and well done Mallorca staff.

My husband and I were looking forward to a great dinner and experienced a very lack luster evening at Mallorca. Our service was terrible. We had to ask what the specials were, I had to bring to the server's attention that I saw a sangria special online that he surely didn't openly tell us about, and the food was extremely bland and flavorless. Our food came out rather quickly, but not one time throughout our meal did a server come to check on us or ask if we were happy with our meal. We were also quite disappointed by the dry bread on the table that obviously came out of a bag from a grocery store and the salad that also seemed to come out of a bag with a tiny dollop of dressing. We will never come back. The price for the meal was way over priced for seafood that tasted like it was from the freezer section at a store.