Kenko

Before I go on with this review, I just want to point out that Kung Fu Tea has a separate business listing so please review those guys there. I see a handful of Kung Fu Tea reviews on here which doesn't belong.Anyways, been here several times already and can honestly say that the food and service is consistent every time!Appetizers I have tried are Onion Soup and Gyoza.Side orders I have tried are Shrimp Tempura and Brown Rice.Sushi that I have tried are Little Delicious Roll, Spider Roll, Ohio Roll, and Kenko Roll.The Teriyaki I have gotten the 3 item option of Shrimp, Chicken, and Beef.The Onion Soup($1.95) is basically Miso Soup with crispy fried onions which is what exactly it tastes like. Pretty good if you like onions. The Gyoza($4.95) on the menu it says it's a shrimp pot sticker but on my receipt is says chicken. Whatever it is, it's just your basic steamed pot sticker that is pan fried on one side. Tastes good especially when you dip it in the gyoza sauce that comes with it.The Shrimp Tempura($2) was a bit disappointing. The one I got was definitely not fresh for it wasn't even lukewarm. At least it was a little bit crispy but the fact that it was obviously not freshly cooked was a major turn off and will probably not order again. The Brown Rice($1.50) is a good alternative to white rice. Same flavor but healthier for you.The Little Delicious Roll($13.95), Spicy Tuna, Imitation Crab, Cream Cheese, Avocado, and Cucumber. Lightly fried and then topped with Spicy Mayo and Eel Sauce. There's nothing little about this roll. Tastes best as soon as it is served to you. Had some leftovers for breakfast, was good but did not taste as good when it was freshly made. The Spider Roll($11.95), Soft Shell Crab, Radish Sprout, Avocado, and Cucumber. Topped with Wasabi Mayo and Eel Sauce. This roll was just ok. I have had better Spider Rolls elsewhere. The Ohio Roll($10.95), Shrimp, Imitation Crab, Avocado, Cucumber, and Asparagus. Topped with Wasabi Mayo. What made this roll stand out is the asparagus. It was decent. The Kenko Roll($12.95) Shrimp Tempura, Imitation Crab, Cucumber, Avocado, and Cream Cheese. Wrapped in Soy Paper with Miso Glaze. This roll has good flavor and is just as good served after refrigeration. The common theme for all these rolls is that they contain most of the same ingredients except for 1 or 2 items. My favorites are the Kenko and Litlle Sushi Roll.The Teriyaki Bowl($13.95 for 3 items) this is the price for 3 items on their menu but on my receipt it says $15.95 plus $2 each for Shrimp and Beef which doesn't make any sense. Of course I opted for all 3 meats. Comes with veggies and white or brown rice. I opted for no rice, just all veggies. I added sauteed mushrooms one time for an extra $1.50. This bowl is just big enough to satisfy your appetite. The teriyaki sauce they throw on top gives it the good flavor you expect. Service wise, when you come in, if you are wanting sushi, you order on the left side of the counter and everything else you want to order, including Kung Fu Drinks, are towards the right. Make sure you mention your sushi order when ordering other things. You pay and then they call out your name when your order is ready.Overall, I have been coming here 1 to 2 times a week as part of my dinner rotation since I am working a contract over at the the University Hospital just a block away. Will definitely miss this place once my contract is up. Yelp 2022 Review #41892 overall

For a easy yummy teriyaki chicken bowl on Cwru campus made quickly and has large portions, Kenko is for you. I do feel that their flavoring has decreased a little and that could be improved but also we can request more sauce ourselves so that's not a problem.

Terrible service! I've been coming here religiously every week for the past 5 years. I'm a loyal customer - still treated like trash. My drink was ready for at least 10 minutes (having ordered ahead of time on the app, which btw only works 1/2 the time). Both the cashier AND the bubble tea maker had AirPods in. I told the cashier I was waiting for a to go drink - zero communication with the drink maker, who I later noticed had my specific drink sitting in front of her already. She said ok and went back to her business. I wait another few minutes giving the tea maker the benefit of the doubt (sure - maybe she is just busy), but after that, I asked over and over again is that my drink. She either CHOSE to ignore me, or didn't hear me because of the AirPods. I yelled, I waved. Nothing. Finally the cashier noticed I was causing a ruckus and told her to give me my drink. Never again Kenko - you've lost out.

The food and boba are good but the customer service is horrible! I walked in at 8:15 and the girl makin my sushi huffed and puffed and rolled her eyes at me before I even ordered. She didn't use the machine to make my sushi roll and just slathered the rice all over. When I got my toppings she didn't put them on top she dumped them all over and they fell in the middle. She put the tiniest amount of sauce and when I asked for more she sighed and rolled her eyes again. She also butchered my sushi and a piece completely broke and she just put it back. She was incredibly rude the entire time and had no regard. I don't know her name but in case her manager sees this she is a young light skinned woman who makes the sushi. All the other workers were fine and seemed up beat. I empathaize with those working food service jobs as I have too. You don't need to be perfect but please, have some respect.

This place gets 3 stars because of the location. The food isn't really authentic but it'll do if you just want something quick during a lunch break if you're a student or a University Circle employee.

Unfortunately a disappointing experience. The curry bento box was very bland-the chicken was dry and unseasoned. The spicy tuna was almost ground and had a strange consistency. Nice setup and idea but the food did not measure up.

Love the restaurant, terrible service. The kid at the counter entered an order in while I stood in line, I asked him a question about what flavor red bean is and he couldn't tell me. In the middle of my order, he was given a bowl of food and asked me if it was mine. When I said no, he looked confused. He was too distracted to even pay attention while I was paying. Lack of sleep or capacity to pay attention might be at play, but come on. You're wasting time of customers. Manager, help this kid out !

Lousy service and terrible food. Restaurant did not even tell us they were closing and instead shut off the light. Disgruntled employees. Went to the Indian lady at the bubble tea stand and she tells me to go to the Chinese guy to order. Went to the Chinese guy and he tells me to order from her. We ordered the Chicken Teriyaki and 3 Udon soup. Miso Udon soup and chicken was just okay.

We visited Cleveland and thought we'd be able to find a good sushi place. Kenko was the worst sushi we have ever tried. I got the Kenko roll and it was horrible. Very strange taste. My husband tried it with the same response. He got the Little Delicious roll and it was almost as bad. Workers were bored and indifferent. One bite and we left.

Virtually every way in which a restaurant can cheap out on Japanese food, Kenko does. Despite being $10, the Philadelphia roll skimped on fish, with too much rice that also didn't have enough vinegar in it, with the large chunks of avocado and cream cheese completely overwhelming the salmon. I might even overlook that they have a machine to add the rice to the seaweed if they'd managed to do everything else decently. The soy sauce is the cheap brown stuff, the tiny container of condiments featured two rubbery pieces of ginger and a pea of bland wasabi. I've also ordered the same drink from Kung Fu teas elsewhere and what I got here is like 15% more water than at the other places and the Boba are not even in texture; some are the right texture but others are a hard kind of chewy that points to inadequate preparation. It's wild how I don't even remember grocery store sushi from 20 years ago being this lackluster. This is just the lowest common denominator sushi. Like even the sushi-go-round in Chapel Hill, NC, which gave me food poisoning, was better than this.The service is exactly what you think you'd get from a bunch of college students. It was fine. Most of my beef goes directly to the management and the owners who made choice after choice to skimp on quality ingredients and quality training of staff. Like I had $9 pre-made rolls with kikkoman soy sauce and lots of wasabi and ginger at another college on the East Coast just last week. Maybe it's just the gimmick of making it the subway sandwich of sushi (ie the staff member assembles your sushi in front of you from a variety of dubiously-chilled cambios) but it just doesn't work for me. The miso soup was good though.