ICE Restaurant and Bar

We go here once every week or two. The food is kind of inconsistent, but the wait staff is always on point...Lat time I was there I ordered soup and a chicken salad sandwich. Both were really good. The soup was homemade cream of mushroom. It had great flavor, it was hot and the serving was plentiful. The chicken salad was also really nice. The chicken was cubed, the veggies were nicely diced, it was well seasoned and not too "wet." On the other hand...I think it was the week before, I had the fried chicken sandwich. God, I've never had a piece of fried chicken so dried out and tasteless. All the mayo in the work couldn't help that thing. It was just awful.My suggestion is to stick to the specials if you go here. The ambiance is really cool (even though the carpet needed a good cleaning back in the Carter administration). It's a place that you would never find if you didn't know it existed. The soups are always good and the salads always look pretty nice too. Wait staff is on it and the food does come out quickly. I just can't get past that fried chicken sandwich... unforgiveable.

The best lobster bisque around! Try it whenever possible and went for lunch. Wished I had taken a pic but it was amazing! Isn't offered daily but will be added to the menu one day per week.

For how pretentious the atmosphere is i was completely shocked at how mediocre the food and cocktails were. Theres too many decent places downtown to wind up here. The food was actually shockingly bad, none of it was properly cooked.

I should update my review, as my previous comments really weren't representative of their quality and service. I work downtown, so I only ever eat there for lunch, not dinner. I hear that dinner is quite fancy and impressive. Lunch is less so, which is confusing based on the trendy decor. But ICE is consistent. The quality of their food and service remains about average for lunch. The menu hasn't changed much in years, so your favorite entrees aren't going anywhere. They usually have some sort of lunch special, as well.ICE can be counted on for a timely lunch break with quality food, and that deserves an extra star from my original review.

I'll be honest.. the filet is the only thing that gives this place a second star. To begin with, the service was terrible. The server was busy and distracted and also working the bar. And while he would stop by to ask for our order, we had to stop him from rushing away so we could ask questions..... he would then hurry back to play on his iPhone...... When it came to drinks..I ordered an old fashioned and can honestly say it was the worst old fashioned I have ever tried. I could not taste the bourbon, the orange or the the sugar. It tasted like water. The mixed drink was ok, the wine was safe, but the scotch on the rocks tasted like water. Two in our party ordered French onion soup which was good, but because of the soup the server completely forgot our salad... and never came back until he had our meals... so we couldn't even ask about our salads. The scallops were decent, the Walleye was just ok, and the filet was surprisingly good considering everything else up to that point.Before I forget, the ice bites were ok, but nothing special. Small bits of over cooked steak in an aus jus... The ambiance as well, was nothing special... felt like a throwback from the 1990'sHonestly, i won't be back. Sorry guys, but for how slow it was in the restaurant I expected a lot more attentive service.

ICE Restaurant is a comfortable and sophisticated restaurant in downtown Toledo that offers great menu items and cocktails. Excellent

They don't have French onion anymore, so don't go if that's what you're looking for. The salmon kabob was cooked and seasoned perfectly. The blue cheese was seriously the BEST I've ever had! I plan to go back for the buffalo chicken wrap just for the blue cheese. Nice, swanky ambiance. It's under ground without windows and some soft lighting.

I've worked down town for close to 7 years and feel like I've got a pretty good idea of what the better restaurants are, however I can say this is not one of them.Before getting into the negatives, I do want to highlight the positives of Ice. They have a diverse menu, which includes soups, salads, sandwiches, and fork and knife meals. If you are looking for a drink, they also have a full bar, which has several flat screen TVs. The atmosphere is also extremely modern and the space feels very open, even with being in a basement.One of the biggest positives of ice, is their French Onion soup. If I make the effort to go here anymore, it is just to get a cup of this magical soup. The flavor of the soup is amazing and they even cover it in cheese and melt it down with a torch or something. However, even their soup has started to go down hill a bit. First, they don't fill the cup up as much as they use to. I think every time I go, I get less and less. Also, I was offered to get a bowl, which ended up being what I always thought was a cup and the cup size was basically the same amount, just in a different shaped container.On to a few more negatives. I feel as though Ice is constantly understaffed. They maybe have 3 or 4 servers working the floor. Their staff is very friendly, but between their speed and the kitchens, you know you are not getting back to work on time. One would think that with it being a lunch place catering to downtown they would try to get people in and out quickly.Today, after walking in the door and being seated, you could look around the restaurant and just see how visibly frustrated all the customers were, looking around to see who their server was so they could order. If this place could put their customers first, run at a quicker speed, and get some consistency in the kitchen, I would give it a higher review.

I order my lunch from here because it is convenient and close to my job. I only get a half hour for lunch so imagine my surprise on yesterday 2/22/23 when I got my lunch. I ordered a Chef's Salad with no onions, no tomatoes, with french dressing and add croutons. Simple enough right? When I received my salad there were Portobello Mushrooms throughout the entire salad. Ugh!! I was completely disappointed and did not have time to get a replacement since I only have 30 minutes to begin with! This was my second time ordering from here and I didn't want to leave a bad review but I would prefer to get what I pay for and nothing extra that I didn't!!

Food is good but no Covid precautions. There was a lady that was acting as a cashier and waiting tables that had her mask around her chin one time and another time no masks at all. I'll avoid going back there until Covid is under control.The food is good. Service is good if dining in (if the server would wear her mask). On Carryout a couple people in my office have been charged wrong and/or had their orders messed up.Overall good food if you don't mind risking getting Covid.