House of Donuts

Donuts are excellent. This is my go to place if I am feeling like a donut! The chocolate glazed peanut butter filled are my favorite! They have a wide assortment. They are creative in their creations and they all look so good you want to try every one!

I support small businesses always! But when I go to the House of Donuts , in Sandusky, (not Vermilion) I know with it being Sunday, if they sell out of donuts before closing time, 2:00pm, they close early. I arrive a bit late, 12:30, and happily see the displays full of donuts but the door is locked. There is a sign on the door that they are opened tomorrow (Monday) for the Solar Eclips. I knock on the door when I saw a young lady and she ignores me and go to the window on the other side of the entrance and see an older woman and nock and she signaled closed. Why support small businesses when they préfère to obviously keep donuts for the next day than sell the day of. I will not be back.

Arrived and only one worker visible and she was assisting the drive thru with back to me, stood there several minutes and she saw me when getting items out of display case and still didn't acknowledge me. After several minutes a customer called to someone they knew in back to come help me. Woman said she was doing dishes and didn't usually work up front. Fumbled around for minutes trying to find boxes til had to go in back for help. In meantime, drive thru girl was still oblivious to anyone or anything. No prices posted. Didn't know how to make teas or find proper scoops for ice or to add proper mix she said so she winged it. Rang up order and was $30 for a dozen cookies and a tea. I asked her that much and she said ya without any further explanation. At this point was running late and had no choice but to just pay it and leave. Will never be back between the pricing (still not sure I wad even charged right), poor customer service and overall not worth it. Selection was also poor at 9am with no cupcakes as posted, two cookies in stock and only one cake. First and last visit.

Best donuts around. I stopped in visiting town today and had the best experience, customer service was amazing. the place was nice and clean. She had an amazing variety of the donuts as well