Heck’s Cafe

I've eaten at Heck's several times this past year.Yesterday our family decided to meet and have dinner at the Beachwood location.Our server took some time to greet us to get a drink order.After that she was attentive and provided us with a good experience.When at Heck's you get a burger or at least I do.I've tried several other different offerings and while they're not bad, they're not memorable either. There's only so much you can do with a burger. However, how you season and prepare it makes all the difference. Their restaurant was very dark and from what I could see fairly well decorated.Lots of greenery not for sure if it was real plants or not.All in all, it wasn't a bad experience, but it wasn't a great one either there was nothing that would make me want to come back again. I probably will, though as my family likes to meet there several times a year.

My server Aaron was awesome. He was very attentive and friendly. We came with a child and he was patient with him as well. I'd come back to check out happy hour!

Honestly the place was nice the atmosphere was very dim could have used a pop of light on the center piece of the dinning area. Service was a bit slow but it was Saturday night that's to be expected. I didn't feed my phone like i typically do. The chicken meatballs were phenomenal definitely recommend, my steak was cooked well to me it was just missing substance. They served it with a gravy not a fan. But those wedges made up for it all they were so crazy good

My family and I decided to go to this location to check it out because we normally frequent other location. Upon entrance we were greeted and sat in the upstairs area which was really nice and quaint. We all ordered burgers and they were delicious! I had the heck's burger which was a traditional burger with fries. Our waitress NaKya was amazing. We will be back.

We had a mixed experience last night. The location is very nice with a casual atmosphere. We were seated quickly, and our server promptly took our drink order. I had a delicious bacon Bloody Mary. We ordered appetizers--roasted eggplant spread and calamari--which were both tasty and sized for sharing. For our entrees, I had the Beachwood burger, and my wife ordered the salmon burger without tomatoes. The food arrived quickly. My burger looked great, but my wife's had tomatoes on it despite her request. She informed the server, who took it back and returned two minutes later with the same burger, now without tomatoes. Since my wife is allergic to raw tomatoes, she asked for it to be remade. They complied and remade the burger. My burger was cooked to a perfect medium, but the meat lacked seasoning, which was disappointing for an $18 burger. Also my fries were supposed to be rosemary, but I didn't taste any. My wife enjoyed her salmon burger but noted that the seasoning was only on the outside of the patty. It might have been an off night for the kitchen, so I'll give it another try, but for now, it's a 3-star experience at best.Full disclosure, they did comp the Salmon burger and offered us complimentary desserts.

What a great place to dine outside on a glorious warm October day! Our server, Rebecca, was a pleasant person, taking our order and handling my friend's special dietary restrictions. Perfect hamburgers. Perfect fries. Perfect!

We went here for a family dinner. While it was nice to spend time with family, I don't have to return. This place was just okay. Nothing over the top, just your typical restaurant. The place is nice, with a wide open floor plan. They have an upstairs, but I needed the opportunity to see what was up there. The one thing that did catch my attention was the floor. It was slippery, like it was covered in oil. I wonder if that was from the cleaner they were using or if the floors had an oily film from the back and forth from the kitchen. Our server was pretty cool, but he was working his but off. I can appreciate his efforts because he had two large parties, and he kept up with the pace and requirements of each party. The staff was friendly, so the place is really an okay spot. I just wasn't impressed with the food. We ordered calamari, lobster croquettes, the Market Burger, and the Lamb Shank, a special item. They were okay, but nothing made me scream, "I must try that again!" The lamb shank was underseasoned, but it was very tender. The market burger wasn't that bad and was a good recommendation by the server. I might stop by again, but that's probably if nothing else is available.

I loved this food. It was very flavorful and delicious. Services was good, I had take out so cannot really comment on the ambiance but it was very nice and quick. The short rib was phenomenal. It was my first meal after having surgery and it did NOT disappoint!

It was great.Great service, tasty food, nice atmosphere.Only complaint. It was cold inside restaurant.

Service is slow and inefficient, at least with the guy we had. For brunch, don't be fooled by the short ribs. It's shredded chuck roast in disguise