a variety of bottles of wine in a store
Sign says 'Bank Zstreet Wine & Spirits', but my receipt says 'Downtown Liquors'.
Main entrance.
Nice inside. Nice craft beer selection.
Coolest lights ever.
Rigoberto R.
Nov 11, 2022
Right downtown Cleveland. Big selection. Highly recommend. Only place that we could find Grappa.
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Jeremy J.
Nov 20, 2020
Winner to get some bourbon or some kind of drink and everything was behind the dude that was working there he couldn't see prices you couldn't even see what all the head he couldn't see much of nothing you had to walk around the store like a goof trying to find how much prices were or what they even had a drink because everything was on top of each other in behind the counter and he couldn't see nothing and it was crowded and Covid everywhere and no thank you
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Itzel T.
Oct 18, 2020
Good selection of liquor, very nice cashier. I bought a local cider which was super good. Definitely recommend.
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Gee K.
Jan 10, 2020
I don't get all the reviews so here's my take from numerous visits A) pretty decent selection - managed to find some Japanese whiskey that wasn't common and the ardbeg committee release for this year which is awesome B) Yea they charge you a dollar but let's be honest it's less than 1% of what you spend when you buy anything and it's not great that they do this, but it's not a deterrent to anyone either. Yep get on that high moral horse and ride it all you want but the alternative is for them to jack up the price and not charge you. So to me this is a whatever C) These guys are friendly as hell every time I've been here , either I got lucky or maybe I don't expect people to be obsequious to me when I go in. It's a liquor store and sure they see some sketch people in there and maybe they are hardened from it but as mentioned they are cool as far as I go . D) I would love to see some expanded selection in the bourbon and malt whisky side so I docked it a star but all things considered , this place is as good as any I've been to in the 216
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Mike S.
Jun 11, 2019
The reviews worried me and I don't question their experience. Mine was great. They were very helpful and patient. I needed wine quickly for an event and prices were much better than I expected based on reviews. One bottle was 6 less than the usual price. What I tasted was good. The management do not seem like native speakers and misinterpret a couple words, but realizing that it was easy to get by.
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Meg T.
Apr 4, 2016
Decent selection, not super over priced. But the customer service is TERRIBLE. I bought a flask from them and it looked like it had been USED and had MOLD growing in it. OBVIOUSLY i didnt open the packaging at the store, i found out when i was already home and their advice was to bring it all of the way back, same day, and exchange it. They were cold on the phone and very unapologetic. Do NOT buy ANYTHING from this store BUT alcohol. No mixers, flasks, shot glasses, food or smoking paraphernalia youll be ripped off.
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De'Andre V.
Jun 29, 2018
Not sure what type of experiences others have had but mine was great. I went in looking for a couple rare whisky choices that I haven't been able to find in other stores and they had exactly what I needed. This place has now become my go to spot for pickup downtown.
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Patrick K.
Jun 7, 2015
They do have decent array of product. The store is kept well, but the attitude and vibe in there is less than friendly and customers just seem to be an annoyance to them. It took maybe 5 minutes for someone to help me - I was the only person in the store. This is important because If you want liquor it is behind the register so you have to point and ask (a policy I don't really like but one I can understand given the downtown location).Eventually a young guy came over to me and it was clearly annoying to him when I started asking about prices. Seeing that he was so annoyed I asked if maybe he had a price list. He looked at me sideways and he said "tell me what you want and I'll tell you the price." Well I didn't want to play that game so I just picked something that I get everywhere.When the guy rang me up and told me about the $1 surcharge I said "really? Even on a $30 purchase?" He said "actually it goes up the more you spend." I laughed and said "that can't be great for business." And in an instant I got the liquor store equivalent of "no soup for you!" When in one motion the dude cancelled the purchase and pulled the bottle from the bag and put it back on the shelf saying "you don't have to like it, sir. Don't tell me about business. We are one of the top places in the state. Go buy someplace else."I then explained that I still wanted the bottle and that I would pay his fee but it was just that I didn't like his surcharge policy. So we made the purchase in awkward silence. Just a bizarre experience.I'll probably go back again at some point since this place is the only game in town for hard booze but they could use a little customer service training. Note: If it is true that a debit card has no fee he didn't tell me that even though the card I used was a debit card.
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Jim A.
Sep 27, 2023
The place was ok but nothing has a price on it. Beggars at the door asking for money. No small bottles of liquor. Got 1 bottle of beer for $4. Not real friendly guys there. It was 9 pm. And maybe they were tiered. Attached to a head shop the place smelled like weed.
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Michael S.
Oct 6, 2021
They had a very large selection. It is indeed in Downtown Cleveland. The person who waited on me was very friendly. Prices seem reasonable.
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