Cleats

The food was absolutely terrible. We ordered for pick-up and had to wait for it to be ready. Everything we got was hardly warm or less. It was like it was leftovers from yesterday that they just threw in a warmer today, and it sat there until it was time to bag up at 5pm.* Ordered 20 wings; 10 Buffalo Ranch, 5 Honey Mustard, and 5 Erie Island. The wings were dry and hardly sauced. We also received just Buffalo, not Buffalo Ranch.* An entire order of fries was missing.* The fried chicken tenders had absolutely NO crunch to them and were so dry inside. Completely inedible even for my 3 year old* The cheese inside the Mozzarella Sticks wasn't melted at all. Like a breaded, room temperature string cheese* Beer Cheese Pretzels weren't even warm. Just room temperature. They were soft and tasted like pretzel. That's about all they had going for them.Needless to say, we will never try this place again. Terrible.

Melanie was a marvelous waitress and made the entire experience lovely. I recommend the mind your manners burger.

Food was done quickly and served hot. The boneless wings were great, service friendly and very attentive. The down side was the music that was playing was loud, with swearing and screaming. Glad our grandkids were not with us. We considered leaving but the music changed then went back to heavy metal type. A family restaurant should not have that type music playing. Will re think going back again. It's a shame because it used to be appropriate for all ages.

I love cleats, and they really do have the best wings.Service is great, and prices are really reasonable. The 5 stars is for my average experience over the years- tonight the food was pretty suspect. The wings tasted like the chicken had turned (if you know that taste then you know what I mean) and the manners burger was so salty I could barely eat it. That being said, during the lockdown restaurants are having a tough time so I'll chalk tonight's experience up to that. All in all though, 99% of the time you won't find a better wing than at cleats.

I don't ever write negative reviews, but we walked out of this place. The restaurant was filthy. Just take one look at the booths or window seals. If the customer area looks like that, I can't imagine what goes on in the kitchen. Sorry. We wanted to love it since it's 5 minutes from our house. I'm sure the beer is fine.

We had dinner on the patio tonight and it was very pleasant. The service was attentive and the food was good. For starters my salad was icy cold- just the way I like it. I tried the Herb Vinaigrette and it was excellent. Just the right tang for my salad. My husband and I both had the grouper dinner, which was very good. My only issue was that the pieces were pretty small. I could have eaten more. ( that's why 4 stars instead of 5) The side veggies were very nice- steamed but still a little crisp! Our friends both ordered the Coconut Shrimp. It came with a pineapple vinaigrette that they said was different, but very good. I had always just thought of this restaurant as a sports bar with typical burgers but they have surprised me recently. Last time I visited, I had the fish tacos and the sauce was interesting. Different and Tasty. This is a place I'd go again!

They have a "game day" special of fireball...but they have no fireball??? Our waitress Shanna was awesome!

Great service, enjoyed the grouper meal beer selection and bar area was not overly loud was able to enjoy some food drinks and watch game for a bit while we were there

Ok, I have left a review before but now I need people to know about my experience a few nights ago. We request Melody as our waitress every time we eat at Cleats. Last night Kathy the manager yelled at her to the point Melody was in tears. So unprofessional on the managers part! Then a friend got up to use the restroom and on the way out Kathy and a blonde waitress were having a conversation using the "F" word right out where customers could hear her. So unprofessional once again. We have watched this manager mistreat waitresses in front of customers on several occassions. The waitresses tell us that there are days when they work a double shift (10-12 hrs) without a break or food. Thats abuse! Waitressing is a tough job and the wait staff should be allowed a break and time to eat something especially when working a double shift. And Kathy wonders why they make mistakes? No wonder they can't keep employees. Kathy needs to be straightened out or fired. There is no excuse to humiliate and abuse your staff. BTW, Melody will be a junior in college and is a straight A student studying psychology. She's no dummy!

We used to live Cleats years ago, so we thought we would stop in here. Wow, not good. Filthy inside. The mens room looks like it hasn't been mopped in weeks, and the tables were sticky. Cheese sticks were cold when they came, not good for $8.99. The $5 side salad was more like a $2 salad and pathetic. The wings were good though, thankfully. The Lake Erie Smoke tater tots were good but too salty. Not some place we will come back to. The bartender we swore was doing shots with the people at the bar too. Very odd.