City Roast Coffee and Tea

This is located at the end of the market, right by the door to go outside or upstairs. It's a bad spot for a line to form. Grabbed a cafe latte, double with oat milk and a green tea Sencha tea. $8.40The cafe latte isn't bad, not special. The Sencha green tea is basic, tastes like water, no pungent tea flavors at all.

Great price and great location! My decaf drip coffer with almond milk was about 3 dollars and kept me warm and happy during my walk around West Side Market. The staff on hand is also very knowledgeable about coffee! I wish I had their talents!

Terrible cappuccino. Worst I've had in a long time. Service was not friendly or inviting. I stood there for over a minute before being greeted, and there was no one in line. I will definitely not be getting coffee from this establishment ever again.

GREAT place in the historic Westside Market in the Ohio city neighborhood, just outside of downtown Cleveland. The 8 ounce coffee is only $1.50. They make French crepes, similar to Paris street food.

While at the Westside Market, my boyfriend and I stopped here to get two cups of ambition while we toured the rest of the facility. The lady working the counter was nice and helpful. My drink was delicious, I ordered some sort of special cold latte made with almond milk. My boyfriend ordered a regular coffee and I tried a sip of his and it was good. Stop here before exploring the market.

THE WORST. Understaffed, understocked, undertrained. There was a line, which we were happy to wait on, as we started chatting with the people near us and weren't in a rush. FYI, everybody has to wait in front of the door that is the entrance to the market, and City Roast makes zero effort toward crowd control or logistical flow.We ordered two iced max drinks and waited patiently, tipping well in advance. They clearly could not handle a rush, and their logistical operation made zero sense. They barked out our order, but when we came to the counter to get it, we were briskly told it wasn't ready. So why call it out???? And then the iced drinks were served in hot containers, so you're not paying the same price per volume, and it wasn't the right vessel. Also, the drink just wasn't good--their coffee was only a smudge above airplane/motel levels. We wish we hadn't tipped so generously at the start, and really would recommend NOT going here. They seem to have the coffee monopoly at the market, which explains a lot.

Visited on Friday and was pleasantly surprised that I was able to walk and order without waiting in the normal line that blocks traffic at the busy entrance/exit. I normally get their coffee, which is reasonably good. Recently, I've been drinking a lot of tea, so I thought I'd try an order of sencha today. City Roast slapped a crappy little tea bag and some boiling water in a cup and that was that. The water was so hot that 30 minutes later, I still couldn't drink the tea, trying to remove the tea bag resulted in me scalding my fingers (after sitting for 30+ minutes) and the boiling water left none of the mellow flavor that normally attracts me to sencha, just a strong astringent taste and certainly nothing special about it. Not worth the effort or money for tea...

My husband and I both enjoy coffee in our own ways. When checking out a new coffee shop, he'll order a pour over coffee and drink it black. I typically drink cold brew at home, but my coffee shop test is ordering whatever special latte of the day is on their menu.Most coffee shops don't pass our tests -- usually at least one of us walks away disappointed. Well, I ordered the specialty latte (I wish I could remember what it was, maybe a s'mores latte?) and was still reeling over how delicious it was when I hear him say, "Could I buy one of your mugs? Now that I know how delicious your coffee is, I'd really like one." This shop definitely gets an A+ from both of us.

Why doesn't this place have their own location? Why? I would live there!The coffee is lovely - I had the mocha as I wondered through West Side Market (I go there infrequently but even so you'd think I'd stop getting lost while trying to find particular stalls...but I had a coffee in hand so I can't complain). It was sweet but not too sweet, no additional sugar necessary! Their selection of coffee and tea is intense. They have the favorites and the basics and then a bunch of things you could try. Come here every day for a month and you still probably wouldn't go through their entire selection.Overall the coffee and the tea (have had a few before) is completely lovely. The people behind the bar are beyond pleasant. The aesthetic of the stall is awesome which makes me even more curious about what a coffee shop would look like.If you're at West Side Market, this is a mandatory place to stop!

I need a coffee! City Roast Coffee and Tea might not make an excellent Americano but it is just so conveniently located inside The West Side Market. Price is reasonable priced $2 for a single shot Americano.Lady was super friendly. The cup has built in sleeve so I can enjoy my hot beverage while walking around the Market.