Wingstop - Coming Soon

On a slow Sunday literally over a hour wait this is legitimately the worst fast food service I've ever been to and in Cincinnati full of awful service this tops

Waited 15 minutes in line to wait 15 more minutes on food that ended up all being cold. I brought my food back up to the counter and it was returned 30 seconds later. miraculously 10 degrees warmer. I'm guessing they just tossed it in the microwave. And acted like everything was cool. This is single handedly the worst food food I've gotten from any Wingstop and this place is suppose to be new?!?!?

Don't bother! ordered 30 wings yesterday 2/1/25. placed order at 11am for a 5:30 pickup. Arrived to be told they were running 20-30 minutes behind. Waited and while I'm waiting overheard them saying they ran out of BBQ sauce (I had ordered). When I approached, was told this was true. I asked for a refund and was told I would have to do that online. Then was told it was really my fault because I couldn't wait any longer for my food while they brought the sauce from another store. My order was placed 6 hours in advance and they couldn't manage. The manager was rude and flippant with everyone! Never again!

food had good flavor but we ordered and was told 18 minutes because we were eating in so after 45 minutes I asked about it and it finally came out everything was cold, pretty disappointed in the management they sent out a server to try and smooth it over but all they was willing to do is reorder so idk if I'll eat this location again, wouldn't even comp the meal that cost me 60$