Tropical Smoothie Cafe

I ordered ahead on the app, for pickup at the convenient drive thru. Perhaps take back convenient from the drive thru, as it is an odd angle and a bit hard to maneuver. I pulled up to the order board and let them know I had a to-go order. There was quite a pause, but I guess they found my order and had me proceed to the window. Service at the window was less than friendly. Luckily my smoothie was fairly good. I got the acai smoothie with no added sugar. There are frequently deals in the app for rewards members and I was taking advantage of one on this visit.

I think I need to go back and try something else! I ordered the quesadilla with chicken and it was nice. The side with apples was tasty, but I wasn't overall impressed. Also, most of their smoothies have a ton of sugar, so if you want something really healthy, maybe look elsewhere. But if you want a tasty shake, they are good!5

The food and smoothies are delicious! And a great price too. However, the online ordering system may be unreliable, and be aware there is a lunch rush. I'll definitely go back, but a series of events caused an epic my 2nd time there, but was finally resolved. Details: I placed an online order Monday at 5:19pm with a pickup time of 5:33pm. I arrived at 6:15pm.... (1) the order never showed up on their system even though the charge went through. It happened to another woman earlier that day also. They couldn't make it because a storm started about 6pm and the power went out at 6:01pm, but my meal should have been ready before the outage. (3) Tuesday the power was still out (bad storm) not their fault but I had driven there to discover this, and Wednesday 10am I called to say I'd pick up my food at noon. I got there at 12:19pm and there was (4) a huge line at the drive thru and inside. My food was not ready, which was disappointing. Everyone thought I was being impatient when I said my food should have been done, saying "ours too!" but I explained I'd been waiting for 3 days, since Monday and called a few hours prior. I feel a little bad about that because it was the power outage that extended the delay, but I didn't want other customers to feel like I was a "karen" or that the owner was playing favorites by getting me my order before theirs. I ate my food and it was DELICIOUS and now I feel bad for being demanding at a time the owner was running a marathon fulfilling orders for the lunch rush, pacifying dozens of hangry customers. While he had 2 helpers he was the one who worked the hardest, but probably will reap the benefits as well.

Our family LOVES this Tropical Smoothie Cafe. Sometimes we just pop in for smoothies. Sometimes it's Smoothies with a great wrap. My wife loves the Beach Bum with Dark Chocolate. I love the Muscle Blaster - with Blueberries instead of Strawberries. The Mexican Wrap is delicious. So is the Thai Chicken Wrap. Service is great. Fast. Always tasty food. Enjoy!

Went through the drive through on a Sunday right at 8:00pm (didn't know they closed then). They took our order and apologized for not giving the $0.02 change!

They have THE BEST CHICKEN THAI SALAD I've ever tried!! Their smoothies are amazing too! You can make anything a meal which comes with a 24oz smoothie & a side for an affordable price! Great customer service from their super friendly staff! ITS A MUST TRY IF YOU'RE CLOSE BY!!

This food is so below average to be this expensive. My chicken bacon ranch wrap was barely warm when i came to pick it up. Smoothie was good but i do not understand the hype with this place lol.

This location always has the tiniest portions. My chicken quesadilla was so skinny. it had 5 pieces of chicken and hardly any cheese.

Very disappointed as I have had many tropical smoothie experiences at different locations and this was by far the worst. Not only did they not know what to make they gave me the wrong persons food. Then they made the worst version of my go to Caribbean jerk chicken wrap. Awful taste. I would not recommend this location at all

My son and I loved going here and we have a tradition to go after church on Sunday together. But unfortunately this is our last time coming to this location. Their customer service needs to be worked on. When we first started going to this location the owner (I'm guessing) told me to get the app so I could earn point to get some items for free and save money in the long run. I now have 700 points in my account, this is the SECOND time I have tried to use my points to get a free REGULAR side with my sons Jetty jr smoothie (which is 300 points) The only thing that the regular side excludes is the sweet potato and corn. I was not getting either one, he wanted the banana. Which says nothing about not being able to get the banana as a regular side. They either 1 said I didn't have enough points or I had to upgrade to the non kids smoothie (which again doesn't say anything about a kids drink being an exclusion to getting the free REGULAR side) in order to get the side or 2 I didn't have enough points, and the problem is my phone. I told them I didn't want the banana and they charged me for it anyways. I get that this is a business and you need to make money...I have my own business but I would never tell a customer that they are the problem and not try and make it right with that customer. VERY disappointing and will not be returning.