Smoothie King
Smoothie King
a variety of smoothie drinks
This is what customer service looks like! Awesome experience!
Wasted 12 oz non recyclable cup because I I asked for granola on the side.
What's the point of a dome lid when the contents don't even meet their metrics? I own a gram/ounce scale. I weighed it. They
All their coupons are run through their app. To use the coupon I had to enter in a credit card. 2.2 stars seems right.
a man and a woman holding smoothies
Customized mango n kale and trim veggie
Jenny E.
Apr 24, 2023
Zero score. This place has zero professional compass. Staff is rude and disrespectful
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Libby V.
Nov 1, 2021
Always refreshing for a quick lunch. So many choices...so little time. It's kind of tucked away behind a Verizon store, but well worth a quick stop for a cheap and fun snack/meal. I usually go with a Banana/Berry mixture, but looking forward to expanding my choices in future visits. Yes...there will be plenty of future visits.
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Marcos E.
Jan 25, 2023
Well this is a review I've been putting off for a while because I love my smoothies. I lived in Florida and smoothie king was a daily meal post a surf session or fishing trip. I gotta say the employees in FL were always so much nicer/friendlier maybe because of the warm weather!! I'm now in Kentucky and it's way different I think out of at least 15+ times that I have been to my local smoothie king which is about 5 mins away from my place. These employees here are rude lack customer service skills and to be honest they sound like they are unhappy or hate their jobs. It seems I'm not the only one who has experienced the short dry rude lack of Customer Service skills. Maybe the owner/franchisee doesn't care or is unaware. I know it's just smoothies but it's a direct representation on Smoothie King hope things improve probably going to be my last time at this location...
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Kristin P.
Jul 23, 2021
Love the location and drive thru, there is hardly ever a wait. Everyone I've interacted with has been super nice. Wish they had specials/deals/coupons more frequently!
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Meni J.
Feb 3, 2020
This location is on it. I go back and forth between the mago and kale (sub almonds for ginger, add Greek yogurt and trim veggie (vegan protein powder instead, add Greek yogurt). Today I tried both to see if I preferred one over the other. They were both delicious so I guess it just depends on my mood. Staff was super nice and accommodating. This location is a little out of my way butt I'll visit more often.
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Tyler M.
Jul 27, 2020
It's pretty rare that I'll visit a smoothie king because most of their smoothies are super high in calories + sugar and it's difficult to measure exactly what you're consuming. Once in awhile when I'm out during breakfast time, I'll grab a "slim n' trim" smoothie from Smoothie King if I'm running errands in Newport. The drive thru at this location is super convenient, there's generally no wait, and the staff is efficient. On my most recent experience, the woman who took my order and made my smoothie literally said NOTHING to me at the window. I greeted with a "Hi" as I handed her my card... silence. She handed the card back and closed the window. When my smoothie was ready, she opened the window, handed me the smoothie and immediately closed the window without saying a word. I appreciate the efficiency, but a little customer service goes a long way. Maybe it's the midwest in me, but not speaking to your customers is just rude. I'd rather give my money to a local business, anway.
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Daniel B.
Dec 26, 2021
Service was great, place was clean. Nice lady made our large order fast and mixed everything well. Highly recommend.
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P. M.
Feb 4, 2024
9:57 on a Sunday morning, drive through. Wouldn't take my order because they don't open till 10. Same thing was said to the car in front of me. Why not say we open at 10 but let me get your order and you'll have to wait a few minutes. Girl was just standing in the store, shrugged her shoulders and watched us drive away. I guess losing to sales has unimportant.
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Sam Y.
Dec 5, 2023
Love smoothie king but this location is always a miss... I don't think I've ever received the correct smoothie at this location, and when I politely let the staff know that something tastes off, they act like I just don't know what's supposed to go in the smoothie I ordered. I'm a frequent smoothie king customer and know exactly how my usuals are supposed to taste...especially frustrating when I'm minding my blood sugar and consciously order specific smoothies for post workout recovery or as a meal replacement for something healthy on the go, and receive one that is basically a watered down milkshake. Even tried only going inside to order in hopes that would help, but nope, still consistently wrong orders. Especially for people with health concerns, food allergies, or intolerances...steer clear of this location unless you want a not-so-fun surprise
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Madeline K.
Sep 2, 2023
I used to come here every other day but it has SEVERELY went downhill over the last 4-6 months. It seems they've completely replaced all the old staff and now it is literally horrible. Every smoothie I've gotten has been super watery and does not taste they're supposed to. Most of the time they make them they're rung up wrong and made wrong so you have to get it remade and they act like you're the problem. Unfortunately, I will have to find somewhere else to get a smoothie from now on because I'm tired of wasting so much money on disappointing drinks.
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