Omni Funplex

This place could be so much better.Best perk is you can win a ton of tickets quickly and there prizes aren't out of reach, however, there prices aren't great either.I went for the VR experience it was good that's why they get three stars. Not to many places have the HTC vive set up. They should definitely have bigger TVs to gain more interest from bystanders and so they can see what is going on. The food options are poor and not great.Maybe the trampoline part is where it is here, that's where most people were.The parking lot is one of the dirtiest I have seen in a while, not upkept.

This place is a joke. You buy the package for your kids to enjoy the 3 package deal but then your kids only get to do the trampoline because everything else is reserved for party's. I wouldn't waste money nor time on this place.

We were very unimpressed with this place and it is definitely far from popular. On a Saturday afternoon there could only have been 20 cars in the huge parking lot.We came on a Groupon to do axe throwing as a group of 8 for an hour. At $10/person I would still never do it again, though that is crazy cheap. I would rather pay somewhere the axes are made to stick. They were not sharp and stuck 2% of the time it seemed, only if the angle was right. Also the lanes were so short it only allowed maybe 1.5 rotations, which was just not right. Overall, the place was dated though I think it is new, just not a place I would ever return to.

This place is pure trash. The customer service is non-existent, with the exception of a few people. Had an issue with a game card where the credits I paid for were not added. The "attractions manager", who I was told was named Tim, felt it was more important to stand at the bar than take care of my issue. It took 3 people to place a credit on my account that was already paid for. The organization here is a total joke. Had to be moved to 3 different bowling lanes before we could play because one didnt work, and someone else was already assigned to another. Trampoline park was left unattended, and a toddler managed to climb up a wall. Someone from the bar yelled "Hey get down!" While blowing a whistle. Another employee stated that his "fat a**" couldn't run fast enough to catch her. I dont recommend this place AT ALL for anything.

Wish I had read the reviews before I went.Brought my 13 and 11 year old grandsons. I was terribly disappointed. The young lady at the counter gave us as little information as possible and had a real attitude. I had to go back to the desk 3 times to ask questions.The cleanliness was NOT. You stick to the floors everywhere. Doesn't look like the floors have been cleaned in forever.Will not be returning. The trampolines were so lax the boys could barely jump.

We made the mistake of going to the "Funplex" on a Saturday night. Their C Squad must have been working. It was an absolute train wreck of an evening. While the kids bounced I sat back and people watched. The bartenders and kitchen were so slow everyone kept asking for refunds. There was mess everywhere and no one was bussing the used plates and glasses. People just shoved trash off tables on to the floor to make room. My son wanted to play the VR system. $10 for 20 minutes. The line was 1 person long but they ushered a birthday party of 14 kids past us. Then after setting them up the attendant left and the party kids were literally stuck in VR land for 45 minutes. No one was around to help or stop the simulation. They are probably still there to this day. Poor souls. Anyways I had to attach a photo of the fat kid who couldn't stand long enough so his mom brought him a chair to play the stand up VR game. The youth is doomed. I was happy the VR tech at least let him play bare foot to keep the ambiance of the place classy.Speaking of which, the entire building is easily the same decibels as an airport. Bring ear plugs. Also maybe a book since the service was non existent. I finally tracked down a manager and demanded a refund before we left. My son was in tears. After waiting an hour he didn't get to play the damn VR system. We drove next door to Meijer and just bought a PS4 VR system instead. This is as the better choice and would have been a cheaper night. I did have the pleasure of telling the manager how many people just walked out the front door with full beers and stolen bowling shoes. I counted 7 while standing in line for VR. She told me that she "can't baby sit the adults". I wanted to explain that as a licensed bar manager, that is literally her job...but I just wanted to leave. It's more fun to just report them to the Ohio Liquor board.You couldn't pay me enough money to get me to go back into the "Funplex".

Total RIP off. I had a party planned and the service was horrible. The food came AFTER our time was up. The manager/owner was nasty to us !!!!I WILL NEVER GO BACK THERE AGAIN !!!!!!!! Rating is minus one star !!!!

This place sucks. The workers are mean. The lazer tag almost broke when I was there. The trampolines were not good and the dodgeballs were hard no good balls. The bowling balls got stuck. In the arcade half of the games were scams too. That is why I give it a 1 out of 5.

Booked Omni Funplex for my son's 14th birthday. Upon arrival, the facility looked desolate. When we entered, many of the arcade games were inoperable. The staff, while friendly, seemed preoccupied, and nonchalant and we constantly had to track them down to assist us. On a very hot day, there was no air conditioning. The trampoline area was as expected and our group enjoyed it. When it was our time to bowl, the turns were not scored correctly and when we notified the staff, we were moved to another set of lanes, one of which stopped working in the middle of the fourth frame, and nothing was done about it. In exchange, we were told to enjoy more time in the trampoline area. Laser Tag was probably the best activity, and it was mediocre, at best. We were not given our game cards for the six working arcade games until there were literally five minutes left to the party. And then the lights were turned off while the kids were still playing games. The only service recovery extended to us was $77. We spent over $500 on the party. I would STRONGLY DISCOURAGE anyone from patronizing this establishment. It is not only a monumental waste of money but a colossal waste of time as well. They obviously do not value the choice that customers have in selecting an entertainment destination, and it is apparent from the lack of care, concern, and enthusiasm that the staff exudes. But they are merely a reflection of the inept and deplorable management and ownership.What an utter disaster of an establishment.

This review is mainly based on their "food and drink service"Well, it is a fun place to let the kids run and have fun, if you get the VIP deal. As for the "bar service", "cocktails" and food....... Don't come in with high hopes! Like, AT ALL!! The people working in the concession stand, because that's what it is! Don't let their fancy pics and ads fool you, the people there don't know how to make the "cocktails" they advertise and resort to their binder for recipes! Everytime I went to the concession stand, It was a 10-15 min takes for 2 drinks! Granted, I work in the industry and can be critical, but there has to be some kind of training you can do to help those poor souls asking me how to make their drinks!