Joella's Hot Chicken

i go out for lunch once a week and found that this is the best combo deal at around $10 with 2 chicken tender , a drink and fries.i tried their hottest sauce which was the fire in the whole but had to sign a waiver . Anyway the place was clean, and food was great.

I ordered the Ella's Fav 3 jumbo tender with garlic parmesan fries. I don't think I've ever been let down by this order or restaurant when it comes to food! The tenders are always juicy and the fries are beautifully rich. If you want a flavored chicken from them, the Ella's fav is the perfect blend of heat and tastiness!In regard to service, they are usually a little slow to take orders. Due to that, I always order ahead on their app. The restaurant is always clean and well kept. The bathrooms are also pretty nice. Nothing fancy but refreshingly clean. Overall, I'm glad that I found Joella'a Hot Chicken because I always love the food! I only took one star off because of their slow order taking. To be clear, it is not due to their lack of experience or skill in taking orders. It is because when you order in the restaurant, the employees are in the kitchen and no one is watching the ordering area.

We have had Joellas several times and always enjoyed it. Disappointed that we are typically missing sauces that we pay extra for- so that's why I took it down one star. Outside of the missing sauces.. the food is great. On this occasion all six of us ordered chicken sandwiches, fries, Cole slaw, greens & kale crunch salad (some of the items we shared). We also ordered 6 regular tenders and 6 fire in da hole 'waiver worthy' tenders. Sandwiches were great and the cherry wine bbq sauce & bbq honey mustard blend are delicious. The greens were very good and we loved the slaw- we put that on our sandwiches. The fries were flavorful and crispy.. can't ask for more than that.. excellent with their ranch. The tenders are huge- the plain were crisp and excellent to try the sauces with. Fire In da hole is no joke. I love spicy and this one almost made me tap out. 2 out of the 6 of us went for some milk! It is delicious with the ranch as well. The heat + the savory ranch is a 10/10 combo. We will be back.. please double check your sauces! (We were missing 4 out of the 12 we ordered as an addition to the ones with our meal)

I have mixed feelings about this place. I am not from Ohio but I was in town for the iFly experience & this spot was nearby. So this was my first time being at a Joella's Chicken. The guy at the front was extremely pleasant to talk to & gave great descriptions to certain questions we had. They pretty much only had 1 meal , but the way things are set up here are similar to a 5 guys where you buy your drink & sides separate. Anyhow, I was interested in the Coleslaw Sandwich, the guy had described it had aioli and garlic , I never tried coleslaw like that so I asked for a sample. My man also noticed the mac & cheese looked a little flavorless online so he wanted to sample that as well. The place that I was standing I could see all the staff in the back & particularly this black woman who happened to be the manager. I happened to be a sista too so I was hoping that she'd get us together! Boy was I wrong . She was so disrespectful & didn't care who heard what she had to say in the back. "All they want is f-ing samples" then she pops out the back mean mugs me and goes back into the kitchen . My man and I literally looked at each other the second it happened & were made confused as to why we received that reaction. First of all, everything on that menu is $10+ so we wanted to make sure we actually got something we would enjoy & we already expressed that we were new to the place . I went to the restroom to wash my hands & when I came out the original guy I was talking to was mopping & I expressed to him what that woman said & thats when I found out she was the manager. Now as a manager myself I was actually shocked. He told me he did let the staff know we were new there & hadn't tried their food before so we just wanted to make sure we would enjoy it. He apologized to me & I thanked him for helping us. & I told him to let the manager know we all heard what she said. He goes to the back. Food comes out , in my head im keeping calm and not saying anything so they dont spit in my food . Our chicken sandwiches were not hot, they definitely have been sitting out but because it was flavorful I let it pass.. lukewarm chicken with decent seasoning .. alright next . The fries were truthfully the best thing especially with the ranchshoe sauce . That hit nicely. Their drinks were watered down.After we ate our food the manager comes out and once again mean mugs me & this time im keeping eye contact because who do you think youre putting fear in? Lol anyways she ends up fixing her face & asking us how our meal was but the way she said it was so condescending she made me think she did something to our food. I ignored her, then she came up to us & was trying to offer us a bag for our to go box that we grabbed up at the front & i told her we were good and got in the car. While i was in the car my man went back inside to explain why we were displeased with the service & he told me that the manager denied saying those things . We think that the staff member told her we heard, she got embarrassed & tried to salvage a "better" experience for us towards the end by trying to offer us things such as bags for our to go boxes & acting "friendly" by asking us how our meal was. I hope she sees this because ma'am you were dead wrong. Im not sure if you were having a bad day or what but we weren't being disrespectful to you or the establishment for asking for 2 samples... half a teaspoon of coleslaw & half a teaspoon of mac & cheese. Anyways water under the bridge, fries & sauces were the best part of joellas. I would get their fries only , with a popeyes sandwich or a chick-fil-a sandwich if i were to mix match foods. Ambiance wasn't bad, just reminded me of a nice indoor food spot.

This place used to be so good . They changed their fries now they are lackluster rallys knockoffs. The chicken tenders aren't as big but are still delicious! Mac & cheese was dry and lacked flavor. The waffles looked amazing and had a great flavor but I wish they were more crispy . The employee was pleasant and the place looked clean . They were out of utensils however.

There are A LOT of chicken places nowadays. This is my first time to Joella's and based on its website and decor it is meant to replicate a southern style mom and pop shop. With that as context, I left with an impression that it is "just ok" with some good stuff (i.e the chicken) and some mediocre stuff (i.e the waffle). I'll start with the food, then talk the atmosphere and decor later. The best part of the food was the chicken. My wife and I both had chicken tenders as part of our meals, and they were very large and came out hot, crisp and tender. They also had nice heat level at Tweener. Finally, they are served on a slice of white bread which sops up the spicy oil from the chicken, which is a nice touch.For sides we had the green beans and parmesan garlic fries. They were good. They came off a bit like mass produced. The reason I bring up mass produced is that this is the exact opposite I got growing up in the south, so I was expecting more of the southern flare from the sides and food in general.The waffle was really sub-par. It came out hot, but it had the same consistency and flavor of a hotel hot food bar where the batter comes out of a bag. Given that one of the hero dishes here is chicken and waffles, I would have wanted a waffle that is made with equal love to the chicken. Also, the "Maple Syrup" that is listed for the waffle is maple like Log Cabin is maple. It's like saying Honda Accord is a Corvette because the floor mats say "Corvette" on them. Calling it simply "Syrup" would have been more genuine and accurate. For the rest of the experience, it was pretty nice. The decor is cliche southern with tin roof wall coverings, but it was open and clean. The food was served with metal cutlery and on metal serving dishes, which was nice. The staff was very nice as well. Finally, they had the "to-go" containers as self serve which made it easy to wrap up the meal.Would I go back? Yes, but I would only get the chicken.

I tired joella's first time in Kentucky when I was on my way back from Atlanta. I was so excited to find it in Cincinnati. The food is amazing. The Spice level is a real deal. The first time I ordered their hottest level "fire in the hole" for which I had to sign a waiver. Kid you not I wasn't able to handle the spice level I stopped eating after my third bite and it took me around 20 mins to get back to normal. Lol.This time I dint want to experiment and went for something which I could handle so ordered the quarter Dark in spice level ghost pepper. I loved it the chicken was super crispy on the outside and juicy on the inside. The spice level was justified. Their Sammie chicken sandwiches were absolutely delicious. A must try place for spicy lovers like me.

Wanted Joella's to be a find, but it was ok, I guess. Best part? If it's your first visit, you get a free drink!Also pretty affordable, but I could spend around the same (and have a better meal) at Mission BBQ.Sides and sauces are uninspiring. Ordered the kale crunch salad, super dry, yet a dressing/vinaigrette is listed as an ingredient? I don't even recall the name of the sauce, it was touted as their version of Chick Fil A sauce...all the CFA sauces I've tried are better.I do like you can order different spice levels, picked Ella's Favorite, very forgettable.They also got my order wrong, even after explaining I needed the grilled chicken (GF). The slice of bread that your chicken is served on is random and unappetizing. Would be amazing if it were a biscuit instead!If you want yummy chicken (and sauces) go to City Bird!

Joella's is incredibly delicious. Their fries are the best I've ever had and I love the heat levels of the chicken. The pie in a jar and banana pudding are must haves after your meal! The service is great and they have fun trivia on the TV to keep you occupied. The restaurant is very big so you're not cramped next to any other tables. I'm so lucky that I live so close to this gem.

Disclaimer: I ordered here from UberEats so I'm not docking any points for warmth of the food and going strictly on taste.I was feeling like a fatboi and got the 2 jumbo tenders with fire-in-da-hole sauce & waffles as well as the fries. Firstly, I want to say I absolutely love spicy food and all my friends said the sauce would leave your mouth burning so I was excited... anyways...So, the food came and I went straight for the chicken and was disappointed in the heat. It tasted like a medium sauce but, the chicken did taste really good and the tenders were a good size. The waffles? Sooo good. They were soft and buttery and my mouth is watering thinking about it. The fries were also exceptional and I don't really eat fries often... usually let my friends or girlfriend have the majority but I ate most this time.Overall, I'm giving them a 4* based on taste and what I know it could be. I will go in person next time to ensure I get that fire in da hole sauce!