Hibachi Express Japanese Grill

This is where a fireman's style sandwish shop used to be. Fast food style ordering but not nearly as fast service as you'd think when you order Asian cuisine from, say, a mom-and-pop spot. I waited about 10 minutes for my foor. I think it's a chain. They have Teriyaki bowls, sushi and bento boxes. Yum yum and a few other kinds of sauces are available for $.50 more outside the one you get complimentary. They overcooked my salmon teriyaki and the serving was not as I'd expect, like you get at the mall. I mean, my salmon was hard on the edges and inside. I prefer medium-well but they didn't ask me. I suspect the salmon was old, also. I think I'll stick to the mall version.

We stopped in here on a whim and couldn't have been more pleasantly surprised. For the price, we got SO much food. We bought 2 teriyaki combos and it was enough for myself, my husband, my 3 year old, and we took some home for leftovers. The staff were very friendly and nice, though they definitely didn't speak much English, which generally wasn't a problem but I wasn't able to get answers about what sauces they used when I was asking about an allergy. We had a short wait and the tables (and whole restaurant) were very clean. The food was really delicious and my husband, who is not adventurous with food repeatedly thanked me for pulling me out of his comfort zone and having him try a new place because we loved it so much!

While the poke bowls aren't as customizable as is customary for a quick eats place, it includes all of the great ingredients of a typical poke bowl. The bases are all covered and the flavor is delicious. Everything tastes fresh and good quality. I feel the price point is pretty standard for poke. I have gotten poke takeout from here a bunch since they opened and plan to many, many more times. The food is always ready quickly and my Doordash always arrives much earlier than estimated. I have not dined in yet, so I can't speak to the interior of the restaurant. However, I do know there is more than enough parking and the restaurant is in a very accessible location.

Stopped in for dinner and we were pleasantly pleased. Service was awesome. Staff was pleasant and professional. Food was fantastic! And portions were huge! A little higher than most places but food was worth it!! We will definitely be stopping in here again!

First time eating here. This place just recently opened. This restaurant the Former location of firehouse subs, in the Springdale shopping center containing McDonald's, Jared Jewelers, Hobby Lobby. Rather nice looking place and there's one special round seating area for a larger party. Person at register may be busy keying in orders which came in via phone or app, so you may need to wait a couple minutes before you can get their attention to place your order. Don't be startled by the payment system. It's set to high volume so you'll easily hear when it's time to remove your debit/credit card.I didn't learn about it until I asked about it on my way out, but they have a Rewards Loyalty card they can hand you that's eligible for your next visit to earn points over time to get money off future visits. Either bring this card with you and let them know about it or provide them the Order No. from the card at time of purchase. Printed receipt is nice fontsize and you're given it because it has your order # printed on it. There's a sign showing the orders being prepared vs those that are ready. Once your order is ready they'll either verbally yell out your order number, or may even use their PA system to announce your order number.I came in just before the big dinner rush, which included maybe four or five delivery pick ups (They support Uber Eats, GRUBHUB, and DOORDASH).Menu is pretty easy to read, and pick between a Teriyaki meal or a Bento Box with accompanying sides and sauces. You can optionally grab one of their take out menus. Nitpicky but the word "Avocado" was misspelled as "Avacado".My order was a Bento Box containing Salmon and Shrimp with Noodles, Veggies, California Roll, Spring Rolls x2, Dumplings x2. I took a break from my usual soda to get a cup of water. You'll get a small cup for water that can be refilled at the Soda Station for free. Soda station has Coke products. The salmon and shrimp was tasty, and that along with the noodles was tasty and hot. The veggies were tasty but significantly cooled off to near room temperature. Spring rolls were OK but nothing special. Dumplings (aka pot stickers) were OK. California Roll sushi was all right, and comes with pickled ginger and wasabi. I got Yummy sauce (basically a watery version of Yum Yum Sauce). Other sauces you can get (in packets) include Soy Sauce, Duck Sauce, Mustard, and Hot Sauce.On the way out, one of the staff climbed a ladder out front at night, to fix the one end of the banner that was coming down. I offered to hold the ladder for him. I felt bad he didn't have an assist, someone to watch his back, if you will. He declined, and I couldn't help but feel nervous for him. He was even starting to use the top rung, and as someone who is certified in OSHA 10 Workplace Safety, it made me cringe.Overall, a decent visit. My first time there, as mentioned. I found it on the pricier side though it seems like so many restaurants are wanting to charge $9-15 these days. If I revisit I'll try and use the Loyalty Rewards card.Finally as a heads up they don't have company guest WiFi. There's the jewelry place WiFi that I couldn't log in. There's McDonald's WiFi you can't log into unless you're a McDonald's employee. So expect to use cellular service and get no WiFi while dining there.

Was excited to see Hibachi Express opened finally, so ordered it for delivery. TLDR: Go to Hibachi Express in West Chester, or Milk JarWas excited to see Poke bowls on the menu, but they aren't as customizable as I am used to. Thankfully the restaurant did see my note about how I can't eat rice...but didn't really replace it with lettuce or veggies. The poke bowl arrived about 60% full....and I was hungry afterward. Add to that the ingredients seemed lower quality than usual for a poke bowl. No wonder it's cheaper than most...My husband got the "teriyaki" chicken and beef, he was unimpressed. It looked like a soggy mess. Think the chicken egg rolls were the best part of the meal, but they came with 1 little packet for dipping sauce. Used to getting a bigger container for sauce.If you want a solid poke bowl fast, go to Milk Jar.If you want hibachi fast, go anywhere other than this Hibachi Express.

I got the poke bowl with tuna and it was AMAZING! 10/10 would recommend!! I also got extra ginger and a side of hot sauce to kick up the heat.

The teriyaki chicken and beef are really good. Portions are large enough to share but I get one for just myself so I can have it again the next day. I like the combo with fried rice, noodles and vegetables, the selection of combinations is great. They even have brown rice. The egg rolls are okay, but I am not a fan of the package duck sauce and mustard. I would pay extra for homemade. We always order online and pickup, the time estimate that they provide is pretty accurate and we don't have to reheat when we get home.

This place was wonderful reminder of how much I miss cheap teriyaki chicken. It's my guilty pleasure. It's right by the house so it's wonderful! I'll be a regular!

The food was good but we did not receive the sushi roll (Cherry Blossom) with the delivery by Door Dash. Not a Door Dash issue.