a group of people walking in front of it
a stage with a crowd of people
Heritage Bank Bag Policy
a large crowd of people at a concert
interior
Dirty interior
outside
Cincinnati Cyclones!
a hockey game being played
interior
outside
Ditto
a stage with bright lights
interior
Family Madrigal
View from Row P
interior
Torri B.
Apr 28, 2024
This venue is in the downtown area and right next to the Cincinnati Reds stadium. Came in town for a comedy show, with Katt Williams and friends. Upon entry, the security did a good job of checking everyone's bags and sending some people away with "over the size restriction" bags. The concession stands had reasonably priced food. I purchased a chicken fingers combo that ended up being cold. Cold fries are the worst. Once we got to our section to find seats, they had already turned the house lights down. No visibly in finding our seats without the help of ushers. Not all ushers had a flashlight, so we had to wait until one was available to assist us.When we got to our seats, they were a bit snug, but we made it work to have a good time and enjoy ourselves. The women's restrooms were dirty near our section. Also, I would like to say the parking situation is decent, but exit strategy leaving out the connecting parking garages needs more order.
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Mark C.
Apr 9, 2024
Great old hockey barn. Doesn't look like a bad seat in the house. I'm an old hockey guy, been around the game for 55 years in many capacities and I love these old barns. I know the building shows some age but that's what gives it its charm. I enjoyed the Cyclones game. I can see people's complaints about the old barn but this one night brought back a lot of memories of the old buildings I spent time in. The ushers were friendly and the between period entertainment was enjoyable.
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Rick A.
Dec 16, 2023
Cincinnati v Dayton BB. Not a bad venue for a BB game in a Hockey Arena."Under the Basket" has a different style here. If you get in the lower bowl you're about 25-30 yds from the court. Still good sight lines. Nice seating will adequate leg space and comfortable.
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Ryane H.
Mar 9, 2024
I've been to several events at the Heritage Bank Center and one thing I can admit is that every seat in the house is a good seat. My only complaint after this event is that to the sound was pretty bad from the suites . I'm not sure if that's a venue issue or the Disney folks and their equipment, but from the suites there was a very bad tunnel sound/echo. And there were even times when it sounded like the sound was overall lowered/distant. I also can provide this comparison because we had seats down below as well and while down there the tunnel wasn't so much an issue. There was still some change in volume between some songs, but not like upstairs. I would think that if you're paying the price to sit in the suites, you're also paying the price to enjoy the show and hear more clearly.Other than that, I enjoyed the food we ordered and the staff was very attentive, making sure we had everything we needed, and checking in regularly. I'm sure we'll attend another event there, so I'm hoping there will be some improvements.
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Jodi F.
Nov 21, 2024
Went to the Jelly Roll concert here and was so disappointed with the stadium! Security was rude to my friend who had a purse with 3 needed medication bottles and it not being seen thru, or wallet size. Seats had no cup holder, very little leg room, and very little space to let someone out of the row. Confession stands only took credit cards and had off brand pop for $10 in the souvenir cup. Women's bathroom was 20 people deep with tiny hallways for people to get thru the crowd without bumping into others. I don't think I will waste my money to go back to this venue again.
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Molly L.
Dec 29, 2023
It was a great show!!.... Glad I was able to mark it off my bucket list ... section 138 had sn excellent orientation to the presentation!!
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Katie N.
Apr 23, 2023
I was trying to decide to give a 3 or a 4, but I rounded up. I came here for a playoff game for the Cyclones. We didn't have tickets, so we purchased them at the box office. The sign on the building had us walk around the entire stadium. I think a quicker route would have been to walk in the opposite direction, the signs pointed, but that's just me. Online, we saw they had a family 4 pack for the game, but that was not being honored for the playoffs. Ordering tickets seemed like it took forever at the box office. We got there a little after puck drop so lines to get in were fine. There were typical stadium food offerings. Pizza slices were $2. But slices were super tiny. They offer popcorn and sodas that you can get refills on. Soda is rc products. Stadium is in need of upgrades like other reviewers stated. Seats were very cramped. Parking deck right there was a little difficult to get out of after the game.
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Chris B.
Mar 4, 2023
Pretty good venue for the Cyclone's to play in. The staff was friendly and bathrooms were clean.
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Steve M.
Feb 16, 2025
Horrible bag policy. Tons of people having to go through blowing snow back to their cars. And people wonder why no one wants to go downtown. Not worth the hassle.
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Gardenia G.
Apr 18, 2024
Gorgeous venue, I went for the andrea bocelli opera concert. It was the best concert of my life. Amazing singer in an amazing place. The parking spots are easy and close to the venue which made it easier.
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