Crumbl - Newport

I'm really disappointed. It was my birthday, and my husband tried several times to order online, but the site wouldn't let him pay or set up pickup. I even tried on two different computers, but I had no luck either.I called the Newport store to place an order, but they said that wasn't possible and suggested we come in. So, we drove over 40 miles, only to find a long line stretching out the door. When we finally got inside, we learned that the cookies we wanted were sold out.This experience has been incredibly frustrating. The store needs better training for its employees and a website that works properly. We've decided that Crumbl cookies just aren't worth it anymore.

The cookies weren't as flavorful as I expected them to be. They had lots of chunky ingredients but they didn't necessarily come together on the tastebuds. Taking the order was fast but the fastidious way they box the cookies made it take longer than I'd expect to get 4 cookies to go. The white on white lobby makes it very stark. In my humble opinion, they moderately good cookies at a 5 star price.

Love it, and how close one is to me. recommend trying all but all flavors not good. have mine delivered very quick and the connivence is nice.

The cookies are fine but every time I come to this location I leave with a box covered in handprints and bits of toppings stuck to it. Some people might not care much about it but I find it really gross.

The cookies are delicious, I really appreciate that at all locations the quality and taste of cookie is consistent. But the staff here is so grumpy and the boxes were covered in greasy & sticky toppings/fingerprints. We've been twice since opening and are so happy it's close to home but wish the service was better!

Cookies are always yummy. Service is nice. A bit pricey but would go as much as I could

These cookies are so amazing! They have lots of varieties and I'm sure you will find one to be your favorite. They are packaged very well and a beautiful pink box that is perfect for gift giving. I'm not sure if they all come warm but when I order my cookies they are. They have mini, large size cookies and pies.

It's pretty good, it worth a shot for there cookies. The pies ive had haven't been at the same level.

cookies didn't look how they were but tasted great. service was excellenT. The place felt very clean.

Very disappointed in this location. I came to get numerous cookies only to be told they had no cookies and were sold out of every kind. I was informed that they were working on making more and to come back later. I arrived half hour before closing only to see a note on the door that stated the same thing that I was told earlier. Why stay open and tell customers that you're making more and to come back later if you're not going to make any cookies the remainder of the evening.