Burger Brothers

This place is not good. They get your orders completely wrong. When you ask about it they act all tough like it's your fault. Horrible employees. The burgers took forever. All the cheese and toppings were wrong. The fries were so over fried, they were hard, cold and hollow. It took over 30 minutes to get our food. We spent $37.00 for 2 bad burgers and fries. We will not eat there again. Management needs to teach employees customer service.

Another stop for 5 dollar burger week. The bourbon burger was very good. Onion rings were good but the sweet potato fries were small and soggy. Everything is ala carte. Not sure I would pay almost 9 for the burger. They have a pepsi machine with 4 flavors. Not like the newer ones. Very small cups. Located in back of casino. You order at counter and are given a pager to pickup.

Burger joint at the newly opened Belterra Park (formerly River Downs), now a slots-only "racino". Fairly simple menu with a few signature burgers, foot-long cheese coneys, and 3-way chili spaghetti(?) and a couple or so of salads.Burger was decent, seasoned(fairly salty), and good, but not gourmet. They are cooked to order on a flat-top grill(fan). Mine, though smashed pretty flat, still had a little pink inside-so I knew it was fresh. Call me skeptical, but a lot of places with high volume just cook 'em up and sling 'em out. BBros cook to order. Fries were skin-on, though I doubt they are cut on site, but not bad, as they are sprinkled with Grippo's BBQ seasoning (cha-Ching!). The dining area is a little awkward, sort of like Bobby's Burger Palace @ The Horseshoe Casino. You sit facing other people. Ok if you sit across from friends, but a little weird when people don't get it, and couples/groups are sitting on the same side of the table, so you're sitting there watching them chew. Also a little gauche with the marble tabletop/booth sides. Also, they have one of those Coke machines with the touch-screens (I hate those, FYI- they reset too fast while I wait for the fizz to die down).So it's a burger place in a "racino"/casino. For a burger, fries, and small Coke, $14+ (also with place to fill in tips on CC receipt). Kinda pricey. Props for having Cincy-centric menu items like the chili and Grippo's fries, and Moerlein and Rhinegeist beers available. Probably one of the more economical places to eat @ the "racino", and kinda what I expected.PS- I hate the word "racino".

The worst experience ever not at all a cheese coney. In eatable managers didn't care.five thumbs down.

Well for the first time here I was asked to try the new burger cheese burger burger well I said nothing on it but bacon and well done it came with the tomato cooked in it four pieces of bread with coldness to the cheese where it actually looked out old asked for it to be well done I get my burger take about 4 good bite in notice it's pinkish I'm so disappointed I was super hungry now I'm gonna puke my brains out got the host that took the order instead of money back because the product was there he said we can take it in put it back on the grill wtf who does that nasty shit I'm so so pissed off now I how gonna have fun in the casino thinking about that nasty ass meal on my stomach and how it may mess my stomach up on top of this I'm still fucking hungry now passed pissed I'm over it never coming back never

Belterra Park doesn't have nickel slots, so I only go there to eat. See how that works? Forgive me for not being a high stakes gambler (read: sucka). I'd rather put my hard-earned money back into the digestive system of the guy that makes it all possible.After having been to the overpriced Market Buffet a couple of times, I decided to try the neighboring burger booth. Your options run about a half dozen strong, ranging from $7.95 to $9.95. With only two bucks separating the pretenders from the contenders, I decided to go with the high end prime rib burger w/ horseradish sauce. Nice sized, well cooked and flavorful ... but let's kid ourselves. This wasn't prime rib. It was a half pound, pre-formed Sysco Classic patty that some faceless spatula jockey seared down to an acceptable facsimile. Served in a metal basket, it was accompanied by an order of greasy skin-on fries, which I did have to order separately. That is to say, the fries only took up half the basket. Which immediately made me wonder if I would've gotten more fries, had I not ordered a burger. Or would they have simply come in a smaller metal basket? These are the vexing questions that keep me awake at night. Either way, it wasn't worth the extra $2.50 or whatever I paid.I was fortunate enough to notice the Coke Freestyle machine prior to placing my beverage order, which would have no doubt arrived in the form of an empty cup. Not a fan of this touch screen technology, as there always seems to be a hint of the last user's selection lingering in the nozzle. They also don't do a very good job of getting the syrup-to-water ratio down pat and it's often times lacking in carbonation. I won't even bother going into the inherent shortcomings of the nasty ass add-in flavors. In any case, I got a strawberry shake, which came topped w/ whipped cream. Slightly more traditional than the strawberry shake topped w/ horseradish sauce; a culinary combination I cannot possibly recommend. My only true complaint here is that I don't like to drink milkshakes through a straw, and it was built up inside a dome lid. Remove the lid without first sipping and you've got yourself a nice pink, strawberry puddle on the table. Hey, one more inventive condiment to dip your soggy, overpriced fries in, right?Burger + fries + shake = ~$17. To misquote Jeff Bridges in "Starman" ... little bit pricey. There was a line on the receipt for gratuities. Um, are you kidding me? This is what we plebes refer to as "counter service". No carry order to table, no tip. I did draw a cute smiley face on the line, though. Because I'm a nice guy.I do believe that the next time the line at the buffet is out the door, I'll be checking out the Favorites Steak and Pasta emporium across the way. Worst case scenario, my Salisbury tenderloin and Spaghetti-o's arrive paired up in a thimble. Conversely, the next time I'm after a burger of satisfactory proportions, I'll be hitting up Five Guys and avoiding the pseudo-Vegas dining scene all together.

Stopped at the restaurant during Derby Day just to review the program for a few minutes. The manager was very rude and told us to leave since we had not ordered or she was going to get security. I guess she didn't have sensitivity training. Should have learned from Starbucks.

We stopped by while making our donation to the one armed bandits here. They have a limited menu, but they do it really well. Each burger is cooked to order, so it won't be arriving at your table in three minutes. My husband ordered a well done burger. It was juicy and perfectly cooked. He sends compliments to the chef. ~~ Robert.I love the fact that they have all kinds of condiments. I sometimes want bbq sauce or steak sauce. They were there.The french fries were terrific! They have Coke freestyle for those who like it. Everything else is bottled.Don't tell Bobby, but their burgers are better than Bobby's Burger Palace.

Being the foreseeing type I ventured into Burger Brothers BEFORE I donated all of my money to the slot machine that was holding a sign that said "homeless please help"Just a hole in the wall to say the least, but that's ok since the line to the Stadium Grille (review coming shortly) was snaked around the whole place. Only about 6 choices of burgers, and only burgers sans sides and salads. I ordered up the Classic angus burger medium with fries. It was cooks perfectly and quite tasty. I will return!

Wow, how the mighty have fallen. I used to love this place, but my experience tonight convinced me to never come back. I placed my normal order - twin brother - plain except cheese and bacon and fries. I normally get a drink and eat there, but they got rid of the Coke Freestyle for Pepsi, I assume for the change to Boyd Gaming. So I got it to go. When I go to the condiment station, they have vinegar for the fries, but no way to get it to go - no vinegar packets, no containers etc. so I put it directly on my fries. Well, it soaked thru the bottom of the bag and when I picked it up, food dropped out of the bottom. So most of my fries and my wrapped burger hit the floor. Girl working there saw it, but just kept cleaning. No comment, no checking on, no "would you like a new bag", nothing. So I carry burger and what's left of my fries to the car and drive home. When I get home and open my burger - it has everything on it. Sigh - the employees obviously don't care about service or accuracy so I will go elsewhere. Good Luck, Burger Brothers!