Ashley Quarters Hotel

I missed this hotel when initially researching in the Florence area. It was when I looked at the Ark Encounter / Creation Museum hotel partners on their website that I learned about where to stay while planning to visit them. The listed prices were the same as using another hotel website. I checked in early but did not know about the late check-in process as they do not have someone manning check-in 24 hours.It is individually owned so more focused on pleasing the guests. My stay was not perfect, but the employees went above to resolve the problems satisfactorily. For example, I could only get one TV station until it was reset appropriately.My studio room contents were mostly clean except mainly for some of the cabinet's dirty dishes, which I could see from the floor but too high to reach all of them; I did not inform the staff of the situation as I would have washed them before using anyway (because of Covid) with their supplied kitchen supplies. I liked the glass door for the shower in my studio room. I felt that the bathroom was a little small. The hotel could use a refreshing look with paint, but their holiday décor made it better.It was great to use their real silverware for cutting their fresh Gala apple and orange provided in their lobby's breakfast area. I was pleasantly surprised that they provided in my room and in the breakfast area organic green tea. For continental breakfast, they also provided different kinds of processed grab-and-go food; I mentioned my limited diet of no pork (as they had various shapes of sausage products) and of little salt and sugar; the attendant was willing to consider better options in the future. Apparently, microwave popcorn should have been supplied in my studio room so it was greatly corrected. I was informed, but not staying on Wednesday, that the hotel provides a variety of pizzas from Papa John on those days.A guest across from my room was loud as she yelled to her companion. So beware that the TV in your room, etc. can be heard from outside the room, but I could not hear others' noise while in my room.This hotel was centrally located around chained restaurants (with healthier First Watch and Cheddar's nearby), entertainment, shopping, and church. I recommend this hotel and would visit again if staying overnight.

Very good price for the Cincinnati/Covington/Florence area. It seems to be set up more for long term stays and with the office hours and actual office rather than counter, it felt more like a short term apartment, along the vein of Extended Stay America. It seemed to be the same class of hotel.They do offer breakfast, largely grab and go items, but still very good for the price. The layout of the place is super unique, but I think this adds to the character. The place isn't super close to any sights, but it is convenient to one of the interstates. At this price point, it's worth the extra drive.

What a refreshing place to stay. We arrived late, but were given instructions for check-in which was easy. If we messed up there is a contact number, so that was nice. Nice breakfast spread. Wish we had made it earlier to hang out at the pool. If we get back that way, we will stay again. The bed was comfortable, everything was clean and our room was perfect for two. Trust the website photos, they're accurate. Again, great place for our random road trip.

I must say that I had some minor reservations because of certain reviews and also because I've never had a really late check-in especially at a hotel with no night attendant. My "late" check-in process was simple and quick! My room was clean and even though it was obvious the room used to allow smoking it wasn't bad. The kitchenette was nice with plenty of utensils. There is no daily housekeeping which I liked not having to put up a do not disturb sign. Will stay again!!

Tried to check in and no one was there. Called customer service and they did not answer. Lost our money.

We stayed here with our church group to see the Ark and Creation museum. 3 floors with elevator, the pool was nice, there was continental breakfast (all prepackage). The room I was in was nice but in our group a few didn't like their room. (We had 27 ppl). Dorm room size refrig in room with stove. Didn't use them but were nice to have if I would have rather eaten in room

Our stay was absolutely amazing! Every single employee of the hotel was extremely friendly. My wife and I had our son and two grandchildren with us, the family suite was perfect! We will definitely visit again!

This was a lovely hotel. The price was the excellent and amenities to match. It was clean, nice location, and friendly staff.While leaving Charlie sent us off with kind wishes and snacks. She was so friendly and a great representation for their company. Definitely would recommend trying this hotel.

Awesome stay. Very clean, economical, great service, great staff, great rooms, kitchen, fridge , microwave. A very quiet and awesome hotel. Continental breakfast Will definitely be back. Wonderful. Great, awesome, terrific place! 100% recommended

We stayed three nights at the Ashley Quarters in Florence, Kentucky last week. We had stayed there before several years ago. Unfortunately, the place has gone downhill.The carpet in our room was old and unraveling near the kitchen. Even though there was a sign in the room to hang up the towels you planned to use again, leaving the others on the floor I guess, no one ever replaced our towels in the three days. When leaving I saw one sign next to the exit door that stated we needed to contact them if we want more linens. Shouldn't this have been posted in the room?Their website stated they have a fitness center; it is also listed on the map of the hotel in the room. If there was a fitness center it was well hidden. I went through the hotel looking for it and never found it.The last time we stayed at the Ashley Quarters their complimentary breakfast offered hot food. Not this time. Everything was pre-packaged. Except the milk, which was in an open pitcher in the small fridge, and the cold cereal which were in dispensers.I will say the employees seemed friendly. It is not their fault that the place is not what it used to be.