21c Museum Hotel Cincinnati

I've stayed here before (and reviewed it then too).There are less expensive hotels, but none as cool as this one when it comes to art. When I stayed here in 2022, there was a large Bisa Butler exhibit, with several supporting pieces from artists of color. This time was no different--several pieces from Black, African, and Indigenous artists. All bright, creative, stimulating.This time I was slated for a king, but got upgraded to a corner suite for 45 dollars a night (great deal when you take into account the original price).The suite has a large sitting area, a table with four chairs, a bar/credenza, a separate bedroom with plenty of drawer and closet space, and bathroom. The bathroom has a separate toilet space, then a wet room with a shower and soaking tub.The soaking tub is not the most amazing one I've ever had (Oklahoma City had the best I've ever experienced in a 21C), and I wish the lights in there were softer, but I'll take any tub I can on any day!The bed is comfy, in general well equipped. My only real gripe was that the bathroom, tub, robes, and towels were full of hair that didn't belong to me, and if I'm paying almost 1500 dollars for two nights, I'm not sure I can let that pass. I know housekeeping is often overwhelmed and understaffed, but really?Front desk was attentive. Restaurant (reviewed separately) is great. Love the art. Love being able to wander around with a cocktail and ponder what it all means.Valet is also responsive and helpful. And the hotel is walking distance from a lot of great spots.Glad I stayed here, can't beat the food, drinks, and art. Hair be damned.

Very clean. Staff were very friendly and helpful - from the valet parking to front desk and cleaning staff. Easy location if you're seeing a show. The art was definitely not my cup of tea but art is subjective.

This is a great location while staying downtown. You are able to walk to bars/ restaurants as well as the riverfront and stadium. I was captivated by the artwork at the museum and in the rooms. The breakfast at the restaurant is good however dinner could make improvements in order to compete with the neighboring options. The hotel bed was comfortable and the sheets were pleasantly soft. The shower water pressure by far was the best thing about my stay. The heavy drops of water felt like a cleansing weighted blanket. The ultimate downside was the lack of tlc of a larger hotel chain. The cleaning needs improvement and the shower grouts could use attention. Beautiful stay just needs more attention to detail for maintenance.

I received the confirmation email showing a price of $367 per nite. Upon check in I received an email from my visa account with a $523 charge. This hotel charges a $100 incidental fee upon checkin. I had no incidental charges and am now waiting 3 to 5 business days for the credit.There are no refrigerators or microwaves in the rooms. The only ice they offer is upon request and it is delivered by hotel staff in a plastic bag...no ice bucket.So, if you want a room for 3x a holiday Inn express with less amenities this is your hotel. Concierge parking is $39. I parked in a municipal lot in the same block for $23.The bar/restaurant was equally pricey. On Friday nite at 8 pm there were 2 men at the bar and 2 tables seated. The hotel was largely empty. As such , the market has figured out that this hotel is a stay of last resort...but I didn't know, hence I am leaving this review. I would have been much better off staying on the interstate and driving in. Beware. It is now 3 days later and no credit.

Stayed 9/27/24The good:-great location in downtown Cincy -great restaurant/bar attached-cool bathrooms that were cleanThe bad:-hotel is showing it's age-carpets dirty in hallways-musty odor in rooms and rooms are dusty and showing their age.-red splatter on ceiling in room...is it wine...or is it blood?-no parking and valet not efficient. Circled 8 times waiting for a spot. ultimately paid for street parking until the valet could go get my car to park as the front desk did not recommend parking overnight on the street.Overall...was a premiere hotel when first opened but now showing its age and hasn't kept up with the time. Won't stay here again unless it changes

We stayed here for a week for my big birthday.We were both born and raised in Cincinnati, but spent the last seven years in California. Moving back, we noticed a lot had changed while we were gone. I wanted to take the opportunity to stay downtown and get reacquainted with our city.Staff was great during the valet to check in. The room was clean and comfortable. The bathroom was extraordinary, with Rookwood tiles of noses, eyes and other body parts! LOL It was pretty cool. The hotel must have a water softener, which made showering an absolute delight!We visited the bar each night; fyi we don't drink alcohol. They had great NA options, including a wine I fell in love with. The staff in the bar were fantastic. They even made an extra effort to provide me with birthday macarons, which was super sweet and very much appreciated.Metropole is a fantastic restaurant, which I've reviewed separately.The art in the hotel is fantastic. They were doing some updating in some of the areas, so our art exploration was a bit limited, but still wonderfully interesting. Of note, the floor lighting on the floor outside the restrooms is fun!!! If you are there for the hotel or for dinner, you gotta check it out!

I've heard such good things about this hotel, so when it came time for me to book a work trip to Cincy, I was pleased to see 21C as an option. I arrived out front and a valet was there to direct me to check in and take my car off my hands ($40 a night). Check in was fairly easy but I was bummed that the art displays in the lobby were under construction and all blocked off.. That was one of the selling points for me. All good, there were other artistic elements throughout the hotel. My room was on one of the top floors and had a nice view of Downtown Cincinnati. The bathroom was large, there was a fridge in my room (don't find that too often anymore), and I liked that I could Chromecast my Netflix on the television. My bed was large, the giant white robes were comfy, and everything was really clean. I stayed for two nights and slept pretty well. The main reason why I docked a star was because check out and the days following check out were not the best. They charged me $177 twice for having a late check out... which was inaccurate as I checked out around 9am on the day I was heading home. I found myself on the phone with them 3-4 times before they could get everything worked out and I finally got my refunds. I also wasn't provided with a receipt when I left. I assumed they emailed it to me but when I got home, nope, nothing. You'd think it would be common practice to email a final invoice for my stay. I had to discover the two $177 charges myself after reviewing my credit card statements. Look, I understand that people book rooms here using all different kinds of websites but this wasn't acceptable and could have been prevented with a little attention to detail. While my stay was pleasant until it was over, I'm not totally sold on staying again. There's plenty of other hotels in the area.

This place is kind of amazing. It's not a hotel it's an actual museum with a hotel built around it. There is art everywhere you look even on the floors in places. As I was checking out I realized that even the front desk was a piece of art. All of the art is owned by the owner of the hotel, and all of the artists are living and frequently come and give seminars there. Even the showers have been converted to pieces of art, with ceramic body parts cleverly sticking out of the walls. The front desk staff and management is absolutely fantastic. The bed is very comfortable and they have blackout shades that pull down behind the curtains so the room is completely black. Highly recommend. I actually had a brief interaction with the Director of Operations, David Kennedy, and he is a true hospitalitarian. You can tell he cares deeply about his property and guest satisfaction. 10 out of 10.

I stayed at the 21C hotel in Cincinnati for a conference and overall the hotel was pretty great. I love the museum thene and artwork in the lobby and the front desk staff was pretty great as well and the location was perfect. However, my room smelled like smokes and had a damp feeling in the room and overall, I just did not like the space of the room, but the front desk and the location definitely made up for that and I would definitely stay there again and just think that there should be some minor upgrades to some of the rooms

We stayed one night and treated my son and friend to birthday meals at the restaurant, which is very high-end. The modern art made the stay a wonderful adventure. Our waiter was awesome and after our meal we wandered the two floors of art displays, which was very cool. We had a comfortable nights sleep in a clean, modern hotel room. Having good food and entertainment at the hotel made the stay special.