Chick-fil-A
Chick-fil-A
food, sandwiches
drink
fried chicken wings, bbq wings, chicken wings, food, fried chicken, chicken wings and fried chicken, chicken, poultry, bbq chicken
waffles, food
food
food
waffles, food
burgers, food
food
food
chicken wings and fried chicken, poultry, bbq wings, bbq chicken, food, chicken, fried chicken wings, fried chicken, chicken wings
ramen and noodles, food
food
food
outside
outside
interior
food
Order counter
ows a red and white logo
ows people walking on the sidewalk
Waiting aread
Spicy Chicken Sandwiches and Chick-fil-A Chicken Sandwiches (catering at the office)
Mollie M.
Jun 15, 2024
The staff was incredibly gracious here. They were very very kind even though I didn't know what I was doing. That being said... I didn't know what I was doing because the set up is super chaotic between the mobile order and regular order area. The space was designed for folks to walk in and order and is long to accommodate a long line...I don't know how they could improve it. You walk in and I think they expect you to order at the front of the store but there is no menu there and no one stopped me to tell me what was up.Anyway. The food was as expected for Chick-fil-A. Pretty good. Waffle fries are by far the best fries. They were sampling their peach shake when I was there. It was pretty good. The upstairs dining area and bathroom were clean. And you could see the staff makes regular rounds throughout the restaurant. Very well managed. Just weirdly designed and stressful.
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Benjamin E.
Dec 30, 2023
I was in town this week and saw for once that there was no long line running out to this store. Taking this as a sign of fate, took the opportunity to jump in and enjoy one of their famous chicken sandwiches. If you are coming off the street like I had, you stand on the far right side of the line. The middle line will be for those who have the App. and have placed their order on the App. If you frequent Chick-fil-A, I recommend downloading the app because people who did were flying in and out with their orders. Although I did not have the App, and waited in the normal line, it did move and within about 13min. I was up to order. I got the #1 Combo meal (Original Chicken Sandwich with a medium drink and waffle fries).The 2nd floor to this place is where you can sit and dine. The dinning area is very nicely kept, with staff stationed up there to frequently clean any area that gets dirty. There are plenty of straws and condiments that are frequently stocked and well kept. (You don't have to worry about sticking your hand into a bin of ketchup packets and getting your hand sticky from dried up ketchup that squirted out). The Chicken sandwich was okay, really nothing to write home about, and my box of waffle fries seemed to have been half empty. The sandwich is significantly smaller than from when I had last had this sandwich at their Natick Location before the Pandemic. I guess its the reflection of the times. Going to have to go back to Natick try again to see if the size has really changed, or if its just this location.
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Efrin F.
Aug 31, 2024
im usually a fan of this particular chic fil a. however this time i got it it was cold. service was slower then usual. the ambiance was quite. but from my past experiences have always been amazing.
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Jimmy N.
Sep 6, 2023
Got to love Chick-fil-a! HahaTheir spicy chicken deluxe sandwich with a side of their Chick-Fil-A sauce always hit !Tried their honey pepper pimento sandwich and I was not impressed. Lol I got it with their spicy chicken. Don't get me wrong, I actually love pimento cheese but... it was a little weird. I think it you were to add lettuce and bacon to the sandwich, it might be a hit! I will definitely give it another try. The reason for the 3/5 review is solely base on this location. It's always hectic out front due to all the delivery workers on their bike. They're just parked in front blocking traffic and making a big commotion . That just needs to be better.
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Megan Z.
Jan 5, 2024
If you're looking for a solid and consistent fast-casual chicken sandwich spot that always hits just right, Chick-Fil-A is the place to go.I am not saying this replaces a sit-down, Southern-Style chicken sandwich spot. However, for a fast-casual concept- it is always consistent and on-point. If you haven't been, Chik-Fil-A is a fast-casual spot that specializes in grilled and pressure-cooked/fried chicken sandwiches, tenders, nuggets, and spectacular service. Politics and personal opinions aside, they truly strive to provide top-notch service. My go-to is the Regular Spicy or Deluxe SPICY chicken sandwich with a large, natural-cut waffle fry and a blue Powerade on-ice. I also love the Chik-Fil-A, Herb Ranch, and Honey Mustard for dipping the fries and sandwich. It has just the right amount of heat and spice. If you aren't a fan of a little heat, you cannot go wrong with their Traditional Chicken Sandwich. Order the Deluxe if you want lettuce, tomato, and cheese. The chicken sandwich is ALWAYS hot, juicy, tender, and cooked to perfection. I've never had an issue with undercooked or overcooked chicken. The quality of the chicken is also top-notch for a fast-casual concept. In terms of quality, nobody comes close. The bun always is buttered and holds up to the chicken filet without an issue. The foil lined packaging keeps everything fresh and hot. I have had the nuggets and that is one item I am not a fan of, I find them incredibly salty and nowhere near as tasty as a sandwich. I typically order via delivery and the food is always accurate and packaged with love.I've never had a single issue with an order from this location. Order directions and condiments are always followed and included. If they could just figure a way to keep the waffle fries a bit more hot and crispy, I'd be thrilled. However, it is delivered so you must temper your expectations! They will also happily accommodate any requests you may have, within reason. They're well known for great service and this location is no exception. I have always had a solid experience. For those who aren't familiar, they are closed on Sunday. This is a company-wide policy and it's the way they've done things forever. Also, this location tends to be very busy. Sometimes, there is a short wait on deliveries as it's always busy. The food is made fresh, to order, and with love. If you're looking for a solid, consistent, fast-casual Regular and/or Spicy Chicken sandwich, you cannot go wrong with Chik-Fil-A. They always are a consistent and reliable choice when the craving hits. My only complaint is the size of the sandwiches has certainly gotten smaller, as has everything with the current inflation. It's also gotten considerably more expensive for a complete meal or simple chicken sandwich. I typically pay around $19 for a meal delivered, with tax and tip. I do not pay for delivery as a member with UberEats. However, I am happy to pay a bit more for quality and consistency. I know that Spicy Chicken will hit just right! Keep up the great food and great service!
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Graham P.
Jun 4, 2024
Honestly this location in my experience is well run, fast and efficient with pleasant employees. Don't eat much fast food, but this does the job when I need it downtown
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Joseph L.
Jan 28, 2024
Tried this place in the summer, but I just finally got around to writing a review. The place is pretty big with two floors. The line looked long, but it does move pretty quickly. I had the chicken sandwich with waffle fries and iced tea sweetened. I was a bit disappointed with their sandwich. The chicken I had was dry, and the bun seemed a bit stale. The iced tea felt a bit watered down, so it didn't have much flavor. The only thing I liked was the waffle fries, perfectly seasoned, and had a nice texture. I do like the seating on the second floor, being able to look out over the copley square.
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Yu Y.
Jul 29, 2024
It's a small shop with not a lot of indoor seating. There is a patio area in the front outdoors. The lines for food are long but cashiers come take your order so it's ready by the time you reach to counter. There chicken nuggets are good
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Quinn G.
Jul 4, 2024
So I ordered a chicken sandwich and it came out looking very good but I took a bite a it was very good but it went straight to my ass and I ran to the the bathroom and I sat down and it just ran out and I screamed
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Christine W.
Sep 28, 2024
Service was greatFood well.. chicken nuggets were warm and either overdone or has a he's to them like they weren't fully cooked. The fries I took back & asked for hot fresh ones which we did not get first time around. Would have taken the chicken back too but alas we didn't Bathroom (woman's) was beyond filthy. Needed to wait to wash my hands as an employee was putting make up on and NO she did not wash her hands on the way outWe'll be hard pressed to visit this Woburn location any time soonDo better chick!
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