Tutor Time on Erwin Road

I am the parent of one of those kids in the video. I would not recommend sending your children here. It is incredibly unsafe. They lied to me about my daughters involvement and her safety.

My 3 year old son is receiving an actual education. He's being well prepared for regular school life and how to act as a member of society. Teachers have are strong and also understanding. Their experience is evident. I have noticed a huge jump in my son's vocabulary and general knowledge.

This was the perfect place for my grandson. Clean, well run, friendly, the staff is engaging and kind, very little turnover. Just a wonderful environment. Would definitely recommend this Tutor Time to anyone. You'll be thrilled.

Wonderful day care where the teachers, director Ms. Turina and all the staff genuinely cared and loved our little boy. The toddler classroom was a wonderful experience, he had fun and came home happy and tired. We loved it!

My son has been going here since he was 12 weeks old (he is now 3). We love all the teachers and staff and my son LOVES his "school". He amazes us every day with his knowledge and skills and know that he'll be more than ready when it comes time to start school. Our daughter will be starting at 12 weeks as well!

My twins have actually said "mommy we love this school" and "We want to go to school!". They have so much fun and learn so much more than they did at their last school! Love Tutor Time!

I was looking to enroll my son into tutor time and went in at 7:30am to pay the registration fee. An individual let me through the doors (I thought it was someone who worked there but it was an actual parent that was leaving), I stood in the front desk for 10mins and nobody showed up, until a teacher came out of a room and told me 'I guess Jessica is not in, you can wait or come back' she went back into the room. I told her I would wait and waited for 20mins and nobody showed up. I was very concerned that it was sooo easy for me to get in and nobody question why I was there. I could have easy walked the halls without anyone stopping me. I called the 1800 for Tutor time and let them know my concerns and they understood why I was upset. I was very disappointed since I have been wanting my son to go there for a while but in this era and with all the crazy things going on, safety is a main priority! Needless to say, I went to another daycare.

Highly recommend looking into a facility that actually cares about your kids over their staff. Had an incident where my child stated one of the teachers smacked her face and asked to see the video from that day. First thing they stated was how long the teacher has worked there and they have never had an incident before. Not sure how that's relevant as people make mistakes and things do happen. They backed their staff before even considering to view the video from that day. I had to call and follow up multiples times before they called and told me that the part of the video from that day was viewed and they didn't see the teacher do that. I still haven't seen the video myself. This is something my child still talks about and I am forced to believe it's true & I guess since pulled my child from this facility that they think this something they can push under the rug. Please throughly select your childcare and check the reviews on google and yelp before enrolling your child.

This facility condone child abuse by not taking reports of abuse seriously and urgently. Specifically, Ms Harriet, the director of the Steele Creek location. She told me that the daycare should be named after Ms. Linda after we reported witnessing child abuse to multiple children via live feed. She told me that she backed the teacher up BEFORE attempting to investigate the allegations. Ms. Linda was still allowed to care for the 3yr old class. This was appalling and we had to escalate higher than the director since her primary concern was to protect the staff over the babies. Needless to say, we pulled our children out of this facility on that day. Who is going to protect the children if the director they hired for that location refuse to??...well, until she was forced to care. What is equally sad is that another teacher was in the room and didn't blink or act on behalf of the children. As long as Ms Harriet is there or at any of the locations, I strongly suggest you search for the viral video about this location before making a big decision of handing over your little one to her trust. Do your due diligence vs my personal review. My grandson made allegations of being mistreated and I am heartbroken that I trusted the staff and did not act earlier. Listen to your child, no matter where you send them. This is not a place of trust.

I witnessed via live streaming a worker handling the children in my daughters 3s class extremely aggressively including hitting them with a ruler, picking children up in the air by one arm and putting them on the ground aggressively, and yanking children so hard their head snapped back. I called the daycare immediately and reported what I saw. The director called me back and basically accused me of fabricating the events saying that "Mrs Linda has been here for 25 years and would never do that". Well there is video evidence that Mrs Linda did in fact do EXACTLY what I said she did. They just started live streaming services two month ago. I hope DHHS, who I reported the incident to, can look through camera footage from before then because I can't imagine what these workers did off camera!!