Tropical Smoothie Cafe

The food here is fine. The smoothies are consistent. A few problems...this place always has a really funky smell. Not sure if its the fruit or what but it stinks. Also every time I order a side that they don't have they just throw Lays chips in there or some bum looking apple. They need to get their stuff together here. The service is fine, all the employees look underpaid and depressed.

I usually never write reviews because I don't find it necessary when it's a small mishap or miscommunication, but I wanted to write a review so the owner would be aware of this.Sunday December 8th around 6:00pm I placed a pickup order for a smoothie. I double checked your hours to make sure you'd be open because I've made the mistake before. It's open so I placed the order and go. Once I get to the shop, the lights are off. I find that strange so I get out and try to open the door and it's locked. I was really confused because it says you close at 8pm on Sundays and it was only 6:15-6:20 pm when I went to pick up.It's now Tuesday, I haven't had time to go to the store in person and ask for it to be made because I've been at work. I'm writing this review because my card was still charged $9.20 for a smoothie that wasn't even made. I understand things happen and whoever was closing that night might've had a family or medical emergency, but there was no sign saying "We closed early" or anything and the app ALLOWED me to place the order. Usually if a place is closed and you place an order after closing it will tell you "Order will be ready at 8am Monday" letting the customer know that if they place an order after close time, it won't be made until the next day when they open.

Order: Caribbean jerk chicken wrapMy one and only favorite wrap from Tropical Smoothie Cafe. It comes with rice, black beans, cheddar cheese, roasted pineapple salsa, romaine lettuce and a jerk sauce. I usually get mine without the black beans because I don't like beans. My favorite part of the wrap is the pineapple salsa. It's soo freaking good. I usually have my order doordashed to me, and on a couple of occasions I've received the wrong side items or the person making my order completely forgets the sides altogether. On a side note, their smoothies are pretty good too. A downfall is they only offer one size smoothies. I like options and sometimes I can't finish a whole smoothie in one sitting because it's soo large. And it's usually not good later on the day because it's all melted.

What I love about TS is not only can you get a good smoothie but the food options are an added treat. They have mocktail inspired smoothies I guess so you can feel like not drinking alcohol but really not at 10am. Ha! But smoothies make me feel like I'm being extra healthy. I think I am though...and lately I've been obsessed with Smoothies and this spot always hits my spot!! Oh and just an FYI....ORDER AHEAD ON THE APP!!!

We stopped in to try the new bowls and unfortunately they were out of the acai bowl. We ended up getting the green dream bowl and paradise point. Ehhh. The smoothie honestly taste very watered down with a hint of fruit. Wouldnt come back for that. The bowl was good. I liked the granola on it but in comparison to the other acai / smoothie bowl places around, this one is smaller for the same price point. The employees were very nice and friendly and the store was also pretty clean!!

Smoothie was absolutely watered down and the smoothie was way sweeter than normal. I got the avocalatta and well it was just wrong. I also ordered a bowl for my sister who is in the hospital so I'm hoping hers was edible but my smoothie was definitely not. Can't do this location again.

Never again! Takes forever, no one smiles, no one talks to you and you have no idea how many orders are ahead of you. If I hadn't paid and even entered a tip, I'd be gone!

So I got a smoothie from here which I thought was pretty good for like 10 seconds until I started sucking pieces of blended styrofoam through the straw. My cup was still intact so I'm pretty sure they dropped a whole extra cup into the blender when making my smoothie. Now I'm no smoothie snob, and I'm normally okay with a few microplastics here and there, but these pieces were way too big to comfortably drink. If you prefer your smoothies without styrofoam as an ingredient, you probably shouldn't order from here.Here is a picture of some of the larger pieces I slurped up (please don't ask me why I didn't stop drinking after finding the first piece).

This place sucks. They always takeForever, rude employees, they don't do orders in order. They didn't put oats in my smoothie!!!!

You can improve everything. No workers they didn't take the order for 20 min then I waited another hour for my food would not recommend. Do not go here