Tokyo Grill

Would leave 0 stars if I could just solely off of customer service. Was asked when I placed my order if I wanted extra white sauce, said yes and was given total. Got home with order and in fact did not have any extra white sauce. Went back up there, asked for a cup for the inconvenience and was charged $2.13. Will not be returning. Clearly didn't care about their mistake nor my inconvenience.

I'm on the fence. I had the fried rice which was decent, kinda bland. Zucchini and onions were delicious.Teriyaki chicken was over cooked. Yum yum sauce was pretty good. This place is okay, I don't have great or horrible things to say. Try it for yourself

My wife and I ate here today and we were expecting our food to be cooked to order but instead it was precooked and was placed in containers by the cashier. The food tasted good but it was not as hot as it should have been and cooled down quick. The ice machine didn't work and our drinks were not as cold as they should be. What happened to cooking food to order? Unless something is corrected we will not return and I see others not returning for the same reasons.

One of my go to places. The food comes out super fast and the service is great. It's a great drunk food/comfort food option.

We ordered steak & jumbo shrimp, teriyaki chicken & jumbo shrimp, egg roll, spring rolls. All to go. I got 4 jumbo shrimp, my son got 6. They weren't jumbo. They were blackened on one side and very rubbery. My steak was supposed to be rare. It was in tiny pieces like the size of peanut m&ms. It was well done and dried out. The egg rolls and spring rolls were half the size of what you would get somewhere else. Our sauces were dumped in a bag & several had popped open. This will likely be our last trip here. There are too many other places that serve this kind of food and do it well. Management was notified.

Counter didn't verify food had go all way back for food. Even after I gave name and receipt had everything I order online

Absolutely terrible, unorganized food is pedestrian I've had better in the Mall. Would not recommend.

Please don't waste your time! Go to the one on Old Chaplin Rd instead. My husband and I were extremely disappointed with our shrimp bowls. The shrimp was decent, but the rice was horrible. Tastes like they're serving day old rice smh

Place has gone downhill quickly. Food was not good. Spring rolls tasted like the cabbage had gone bad. Will not be back.

The best part of my FIRST time visiting this establishment was the music!! The customer service was TRASH from the start. We had to initiate the greeting because the host just stood there looking at us. Then after she got my order wrong, the owner (I assume) told me that I should've made sure my order was correct!! Then proceeded to attempt to argue with me. However, I'm greater than that and I walked away and gave it to Yelp. Save your time, energy, and money.