The Sub Factory

I had their roast beef on rye and it was good. Best place to get subs in Kings Mountain, Better than subway.When you eat here you support small hometown businesses.

We paid a recent visit. My GF had a reuben and I ordered an italian sandwich on wheat. Her sandwich was cold in the middle. My wheat bread was stale. It took 25+ minutes to get TWO sandwiches.That place is a hole.

The employees were nice, and the space was clean inside. The food was okay, but it is the perfect example of product that can be made better at home. Our sandwiches were okay but very underwhelming, especially for the price. We paid $18 plus a small tip for two six-inch sandwiches, two bags of chips and two drinks. My meatball sub was cold, didn't taste that good and wasn't really that appetizing in appearance or taste. We were still hungry afterward, and my sandwich gave me pretty bad indigestion immediately afterward, which I rarely deal with from food or other circumstances. This is not a place we'd likely go again. If given a free meal here, we'd probably give it away to someone in need of food. It's by far our least favorite place to eat in Kings Mountain--possibly in all of Cleveland and Gaston counties. And we eat just about anywhere and everywhere that opens to try it out.

Their sandwiches are good but unfortunately doesn't save this place. The hours open here are terrible. They close at 7pm during the week and closed on Saturdays and Sundays. What kind of restaurant is closed on the weekend? The service could use some improvement too, they always act like I'm bothering them by just being a customer. This place has changed a ton over the years, it's a shame it's not like it used to be.

Service fine, beware of the toppings. 1-16 had a bunch of stuff, 17 on was comes as is......well it doesn't. Most decent sub shops don't put lettuce tomato mayo on a cheesesteak, they do. Nasty!!!

Subs are sub par but where's the meat? Literally one very thin slice of ham, 2 thin slices of pepperoni salami and cheese. They slice pretty much paper thin. Workers are not friendly at all. Been to the one in Shelby and they are really good with customers lined up out side the door at lunch. Don't go to KM one anymore. They act like they're doing you a favor to take your order.

Great service, they were very patient while I decided what I wanted to eat. Also a very nice looking restaurant itself, reminds me of an old ice cream/ sandwich shop. And the food was very good, and so fresh tasting. The pickles, lettuces, peppers were crunchy and just tasted fresh. I ordered a roast beef, ham and cheese with pickles, mustard, and banana peppers and it was very good. The chicken quesadilla my friend got was also very good. Overall 10/10 experience.

Got a family members order wrong before and didn't go back for atleast a month and not very much workers

The lady at the front was so rude it made the food awful will never order from there again

Love this place. When I found this place I never went back to subway. Great people and great food. Support small business