The Punch Room

LOVED my night cap here! (So glad that I finally made it w/ their limited opening hours/days while visiting CLT.) The old fashioned, the punch of the day, and their hot toddy are not to be missed! The service is top notch, great ambiance, and the drinks are fantastic. If you can catch it, it's a fantastic afterhours spot with great views for sure. Cheers!

We came to celebrate a friend's promotion back in August 2024. (Friend in the photo) I've been trying to visit this place since it closed during the pandemic. It's very intimate, the service is overall tailored for a great consumer experience, and the aura gave luxurious. We didn't eat here, only had a bottle that we bought from Hidden Wine (in the hotel lobby) and an additional cocktail. We were told in Hidden Wine since the bottle is from, literally the same building, if we bring it to Punch Room there shouldn't be a cork fee. Guess what, we were charged a cork fee. I really do believe that incentive should stand being Hidden Wine is only for buying bottles in the lobby of the hotel.

This is still one of my favorite places to get a cocktail. I hadn't been since they reopened last year and I was very happy to see my guy Kelly. I'm glad he's still running things. There are a few changes though. They do have a daily punch you can purchase by the glass. That's awesome because I go solo. The menu is not the cute little book anymore which is fine and it has the same cocktails as before. All cocktails are $20 now. They have added some additional food items. I didn't get anything this time and they did change the bar snacks. It's just me lol I don't like olives because it's texture thing for me but the chips were good. I do wish they would bring back the kale chips and zucchini fries because those were perfect. Other than that, one of my favorite places to sip and people watch. I need to make my way there more often. Until next time. Cheers!

This is a cool speakeasy at the Ritz Carlton in Charlotte and the bar is filled with bitters and fancy aperitifs! The bartender is so attentive and he's creating a cucumber martini for me! I love the okra snacks!!

Made reservations to celebrate a birthday at The Punch Room, waited.... went up at our reservation time and it's closed. Why allow me to make a reservation if you're closed? I had to go all the way down to the front desk to be told they're closed on a Saturday night.

Cool cool cool!! Cute hideaway with great atmosphere and food . A-1service and bartenders and staff .. one of my favorites, I just hope the secret doesn't get out and it won't be a hideaway anymore.

We wanted to end the night with some craft cocktails and this was across the street. Great ambiance and music. Awesome staff. We were given some complimentary fried okra which was delicious. Drinks were very good.

love the punch room great space to have a couple of drinks and have a great time staff is amazing and quality the best .

What started out as a great night end very poorly. We started downstairs at the bar and went upstairs to the punch room because of the recommendation of the bartender providence. First off the hostess was not at her stand, and we had to wait to get in. While Chelsi and Kelly were great servers when I went to take a smoke and come back. I was unable to get in once again. Once the hostess came back she literally made me wait to get in even though she told me she knew I had already been in and I had people waiting on me. Once I was let back in I informed Chelsi of what transpired and the manager Kevin came over to speak to me. After being questioned by the manager he asked me if I wanted her to be fired which I responded no she just needs to be trained properly. He gave several excuses of why she couldn't let me in one being that she didn't have her key which I replied that could have been communicated and there not be a problem but she didn't. The manager continued to approach me several times even after I told him there was no way to make this right. I eventually ended up leaving and the manager followed me to the elevator. Definitely won't ever be going back.

My husband and I enjoy popping in for late night cocktails. The martinis are quite good. The food menu selection is limited and not satisfying. Our server, Quentin, is nice but was not attentive. He did not offer water, was very slow to remove empty glasses, did not provide napkins with our appetizer or bring napkins when we asked for them. The view and room vibe is great, but the limited menu and spotty service has us rethinking about a return.