The Palm - Charlotte

Hands down. HANDS DOWN!! The best meal I have ever had. It was restaurant week and we were here for a cheerleading tournament. We had reservations for a place called Steak 48 and we were told by the valet that we were not dressed appropriately. Fair enough we spent the whole day at the convention center and so we were dressed comfortably. Jules, my younger daughter and cheerleader, wanted a nice steak. The valet suggested The Palm and when we pulled up we weren't sure (my wife was wearing shoes with sequins). She asked the hostess if we could get in and she said she had to ask the manager because it was restaurant week and the place was packed. Joey, the GM, sauntered up and said "I could never say no to some pretty ladies." My wife and daughters blushed and we were seated immediately. We all ordered filet and the house sides and everything was incredible. I got a medium rare filet and everyone else got medium and the temp was perfect. I was so enamored with the atmosphere and the service, that I wanted to grab a photo with Joey the GM. And he didn't blink an eye when I asked. We had an amazing meal but also an incredible family experience. 10 stars.GO BIRDS!!!!

I made reservations for a party of six, upon arrival we still had to wait 15mins before being seated and there was absolutely no place to casually wait without getting in the way of servers or costumers leaving. I don't know if it's typical but the restaurant was extremely loud and we had to literally yell for our server to hear us. Speaking of our server, she was terrible and rude. She was clearly from another country so I don't know if there was a language/culture barrier but her table side manner was insulting. We have a friend who is sober but enjoys drinking non alcoholic wine, when asking about it discretely the server proceeded to speak loudly about it back to her. Some people don't want their sober journey broadcasted to an entire restaurant. Read the room. Our server took forever to take our orders & we had to pretty much beg for a dessert menu. The server keep insisting that our group share apps and our meal... which was odd. We didn't want to share our food girl?!Overall everyone really enjoyed our food and drinks we could definitely tell it was a quality, the service was just terrible and for that reason I won't return or recommend... there's too many great restaurants in the area to consider coming back.

Had a birthday dinner that left me wanting. Our server was nice. We enjoyed a complimentary bread basket and chose to try the meatball appetizer. It was huge, flavourful and with sauce for us to dip our bread in. Hubby had fish with risotto which was great! I had a ribeye and wanted it black and blue. The server suggested having it chargrilled but that was mistake! Not sure if it was the steak itself or how it was grilled but it tasted like gas, with a weird after taste. I didn't want to complain so l just carried it home.Maybe we will try this place one more time and see if the experience is different.

Exceptional service with great recommendations. Food was great, well seasoned and served hot. I enjoyed the ambiance of light music that didn't overwhelm table conversation. The staff was on point as everyone from the hostess who welcomed and seated us, to our waitress Celine- made sure we had a great dining experience and wanted nothing. Definitely going back.

It's The Palm so it's going to be great. Almost always. Visit to the bar on a slow night was lackluster, just missing the attention from service - you shouldn't have to ask for a water refill at this proximity - and the food not quite nailing it. NY strip ordered Medium but came out Med Well (I'm not going to send back, but half wish I did) so meat was a bit over cooked. Hash browns were salty (and I felt it all night as I awoke to gulp down water). Asparagus was perfect: thick and perfectly grilled. So, good not great. Not a deal killer for me, but let's dial it in next time please.

We visited The Palm in Vegas and really enjoyed so we were excited to hear about one being in Charlotte! Service was still professional and nice. The restaurants decor was unique with all of the different art work. Space was clean and provided lots of seating. The lobster bisque was alright 7/10, this one had more of a tomato taste to it than I remembered. The she crab soup was delish! (9/10) loved those big pieces of crab throughout. Fish time trying swordfish and was impressed! 8/10 even the corn salsa on the side was nice. Steak was perfectly cooked and the sauce on the side added a different flavor 8/10. We look forward to returning.

Good food, fun waiters , kinda pricey! Restaurant has some really cool history to it!! I had the ravioli and a lobster tail. pretty good.

I tried this place for restaurant week. The restaurant is more formal. For restaurant week I got the house salad with house vinegarette. The salad was average but the dressing was delicious. They also give you a basket of assorted breads. For dinner I got chicken Parmesan. The chicken Parmesan covered almost an entire plate. It was too much for one person. Unfortunately, it tasted average. I got to pick on side and dessert. As a side dish I got the creamed spinach which was very good. My husband got fries which were good and crispy. For dessert I got tiramisu. Overall the service was great and the restaurant was nice but I think there's better restaurants in Charlotte.

What a nice evening! There can be many new Steakhouses in Charlotte, but The Palm always delivers excellent customer service, wonderful food and a classic experience. We enjoyed our 23rd anniversary dinner at "The Palm" after leaving "Oak Steakhouse" due to dismal customer service, rude hostess and clients that looked like they belonged at a food truck instead of a nice restaurant. Thought we wanted to try a new place (Oak Steakhouse) but we were wrong. We love the warm, friendly ambience, white tablecloths and consistently delicious food at "The Palm." Perfect anniversary dinner!

A cute upscale restaurant in Phillips Place! There's a lot of parking in the area which is nice, there's also valet. I loved the character drawings of the frequent customers on the wall. I think it added character and something different. It didn't come off as a stuffy steakhouse.As far as menu and food quality, I would say it's a little step down from a Mortons or Steak48. I had the Lobster Gnocchi. It was a large portion and a lot of Lobster. I definitely couldn't eat the whole thing in one sitting. As far as seafood pasta at steak restaurants go. It was good, but didn't wow me. I left feeling too full and felt a little sick later that night. I would order something different if I went back.When we sat down at our table we felt a little rushed by our server. We were constantly being checked on and weren't given a lot of time to look at the menu or try our food before they'd come back around. But then towards the end of the meal when it was time to pay, we couldn't find anyone to help!It was a cute date night spot. I would recommend trying it out. But it didn't become on of my favorites.