The Juicy Crab Gastonia

Nice quiet restaurant that def is a go to. The food was good. I got a lobster tail with 1 pound of shrimp and a ginger ale. It wasn't that busy when I went around 1p. I can see how it can get very busy in the evenings though. So check the wait times before going just in case. If ever in the area, give them a try.

Good was amazing, we came on Friday for a date night. A little sad the bar was closed ( I asked for a margarita at 8:04 pm) - from what the server Aaliyah said - I believe the bartender from that afternoon had been there all day - maybe the 2nd shift bartender didn't show up? I was excited for some crab legs and alcohol but the food was still amazing. I got the make your steam put with crab legs and shrimp with the juicy crab special seasoning ( all seasonings mixed together) in hot. And it was HOT. I loved it. Aaliyah seems busy but was great and met all our needs.

Great experience on this rainy Thursday. Our hostess/waitress Bebe took great care of us and even made me a great Hennessey Margarita! Thank you Bebe!!!!

I have been here before and enjoyed the level of customer service received, as I did tonight. I will say that a couple of good staff shouldn't be your business model for a restaurant. My 3 stars are for Ben and the sauce flavors. It was moderately busy, and seemed to be adequately staffed; however, service was a mess. We arrived around 430p and stood at the door for about 15 minutes waiting to be seated. In the meantime, staff walked around with no sense of urgency. The only one rushing was the manager, Ben. He was trying to check customers out, check pick up orders, bartend and seat people, all while trying to serve. Then, a service person came in to shut down their system to reset, so, he had to take the service man back to do that job. Seemed an off thing to do at 5pm on a Saturday, and a fail for it to be done without the owner or general manager, whoever oversees the store, there to manage that while staff managed a Saturday evening bustle. The food was ok...I'd like to find some truly fresh crab legs, but, the spice and flavor was there.I don't get serving folks crab legs and not having the necessary tools to eat them. I shouldn't have to ask for crackers or scissors, and when brought, I shouldn't have to unpack them. I don't care that people will walk away with them. It's ridiculous, but, they're also not super expensive, and I'm sure even less expensive when bought in bulk. They should be readily available. Ben was our server, and he did great With handling everything gracefully. He checked on us often despite how busy he was, and he kept a pleasant tone and demeanor with customers and staff throughout. Training to advise staff to yield to customers would also be great. I observed several staff encounter a customer on the same path, and the staff didn't try to yield, just kept on walking with the expectation that the customer would move. This is noticeable to me because I've seen it as a requirement for some restaurants. The checkout process is bothersome. Why have patrons checkout in the small front area, where pickups and customers waiting to be seated are, clogging up the space? Seems the restaurant is being run in a lackadaisical manner. They need to step up.

Typically we have a good time here. Food is good and service is great. Tonight Tate was our server and we hardly saw her. Not sure where the manager was but the host sat the only other table in the place right behind us. I understand sections but this table was loud and rude.Thanks to the owner being responsive, I would like to amend my previous review..As we typically have a great meal I am leaving 4 stars.

It's a whole VIBE!!!! The snow crab with all the seasonings medium spice is JUICY & DELICIOUS!!! Calamari is fried to perfection. The food, staff and atmosphere is AMAZING!!Very clean and a very happy staff says a lot! Zakyah is a gem; tell her I said thank you for the meal suggestions. She was right on the money! I will definitely be back when I return from Texas!!

Great service. First experience was fun. Food was delicious. Server was pleasant and explained everything well.

Gave me food with no sauce? & yes sauce was requested. Called restaurant and they gave me no feasible solutions. Extremely upset.

It wasn't very busy which scared me a bit, but the service was exceptional and the food was greatly. I'm not a seafood person but my wife is, and she really enjoyed her crab legs and shrimp.

The food was ok but the portions were smaller and the service was not good.Not a good value, way to expensive for what you get.