The Escape Game Concord

Our office came here for our quarterly team building and it was such a great time! We did the playground room and we loved the theme and figuring out all the riddles! Nachi was great getting us started and was patient with our constant need for a clue lol. We ended with 6 seconds to spare (whew). I definitely would recommend coming here and plan on returning to try out another room!

This is located right beside the AMC theatre in Concord Mills Mall. Before your session, you have to fill out a waiver. Once you do, you are taken to your room, explained the rules, instructions, and your left to your own devices to escape. Unfortunately, the room we chose was "the prison break," which was the hardest level. We had only 2 puzzles left before we were able to break out, and unfortunately, we were not able to escape. It was a hard room and just overwhelming. Overall, I like this escape room and location. I wouldn't mind coming back and trying an easier room.

The best escape room I've done in a long time!! The two of us did the prison break room and it was AWESOME! We finished with 3 minutes left!! I don't want to give too much away but just go and do it! I would definitely try out the other rooms!!

I love this place! Enter from the inside of the mall near the movies or through their own door. I was asked to check this place out and give feedback. My hubby and I tested out the Goldrush room. We escaped with 2 minutes left. We shared with our game player our thoughts and suggestions. I love that this place gives you a discount if you book another game before you leave! Not sure on when you'll return? Put it on a gift card to get that discount. Check out my video on TicTok: https://www.tiktok.com/t/ZTRvAtp1g/

New and clean. Like what we see so far! Wish we could have found a coupon code. We had 11 in our party.

Tee greeted us at the front and is so sweet and kind hearted. She is a great host. We did Playground and had the best time! It was such a fun room. Alyssa T was a great game master too! She let us lead the way and helped us when needed. We had a great time and were so happy they stay open late so we had the chance to play after a busy day. The ONLY issue was they DON'T HAVE A BATHROOM! I don't know how a business relies on other businesses for a restroom for their customers. They told us we had to go to the movie theater next door. VERY WEIRD! @TEGHQ FIX THIS!!

My teenage son had his birthday party at Escape Game. Tee was working the check-in desk and was very friendly and accommodating. The assistant for the room was very nice as well. They did the Gold Rush room and everyone loved it. My son said it was the best escape room he's done (out of about 7-8 rooms). As we were leaving, the team leader was there and she was very kind and accommodating as well. Definitely recommend this for your next escape room.

Literally obsessed with doing escape rooms and this is one of my favorite locations to visit! Can wait for the new room to open soon !

This place is amazing! First off lowest prices I've seen. All the games cost the same not like others where "popular" rooms cost more. They are incredibly immersive and every room is 2 rooms in one. Off the bat worth the money right there! But no they had to add excellent customer service on top of that! From the second my son and I walked in we were greeted by Lauren. She made sure we agreed on a room we were comfortable with, walked us through the rules and then passed us off to the wonderful Christopher, he was right there with clues when we needed it and made the entire experience enjoyable. They took pictures of us as we did escape with minutes to go. Christopher also stated if we chose to do another game it would be 40% off (same day) so we did! That's how much we loved it. We stopped to eat lunch and came right back. Lauren was right there with a great big smile welcoming us back. We were so excited to start the next game in a new room. This time we were passed off to Cecilia who promised she would make sure we had as much fun as the first go around and she did not disappoint. Her personality just made our day. So we escaped 2 rooms and that's it right? No, we were surprised at the end with a sweet personal note from the staff personalized to our experience that day. They remembered my son did a room previously and presented him with pins! We got matching shirts to go with our matching smiles. We will be back to escape the rooms we haven't yet and I already know it's gonna be the best day ever. The Escape Game is just that, a game. But the staff they are the experience and we are so happy to have had the chance to meet everyone.

I'm a triplet and we wanted to do an escape room with some friends to celebrate our birthday, since we've always wanted to try one. Unfortunately, my brother got sick before our day to do the escape room, and we were able to get it easily rescheduled about a week out.Everything about the experience was amazing. The staff were so friendly and it all ran so smoothly. It was our first time doing one and we chose to do the Special Ops: Mysterious Market room, which is a 8/10 difficulty. It was absolutely perfect! It was challenging, but still not too hard. The design of everything with the different clues was brilliant. Hints are unlimited and the staff is really helpful when they give those. We had to use 2 hints towards the end and we ended up escaping with 9 minutes to spare. When you escape, they hand you an "I Escaped" sticker and for our birthday, they gave us cool little cards (for creativity). They offer to take photos of your group as well. Again, everything about the experience was AMAZING! I can't recommend them enough! We will definitely be doing more escape rooms with them in the future!