The Cupcake Queen

Absolutely perfect experience! Reached out about a month before my good friend's birthday and worked with Tara to create this beauty, with fresh flowers and macaroons. Tara was so professional and reached out to confirm all my ask and details. The cake was so delicious!! Service and communication was perfect throughout the entire process. I would definitely use The Cupcake Queen again in the future and refer to all my friends/family.

Fantastic triple chocolate cupcakes! Phenomenal chocolate flavor, moist and delicious cupcakes. I loved the texture. They were fabulous! I loved the chocolate icing. They gave us a discount for buying six, definitely worth it. My family loved this cupcake!! The shop is right off the Main Street. Cute place and great service!

I live in CA and have called twice and had a 1/2 dozen cupcakes delivered to my sweet niece in Waxhaw. The staff has been beyond kind and the cupcakes were a hit both times, by the entire family. I love that they offer this service - it is a great way for me to treat my family to something tasty, with the element of surprise, at a very reasonable cost. As long as I have family in the area, this is my go-to bakery for sending anything sweet.

First let me say this, the actual cupcakes are to die for! My friend surprised me by having minis delivered to me for my birthday. Holy smokes, those little minis didn't last, and I'll be coming back for more!Next let me say that the owner Tara called to follow up with me, and she was such a delight! She wanted to make sure everything with the delivery went well, and I was very pleased she took time to call me personally. This woman really cares about her business!!!I would encourage you to support this local business not only because the cupcakes are just amazing, but supporting a local business with an owner who truly cares about the details is amazing to me!Thank you Cucake Queen for coming to Waxhaw! We are so excited to have a delicious cupcake store near us!

So many goodies to choose from! What a little gem downtown Waxhaw loads of cupcakes brownies that are thick gooey and chocolate, pound cake, coconut macaroons, custom cakes, so many flavors to choose from that change daily. You won't be able to choose all that you want without getting a bag full. Custom orders available, holidays and corporate events welcome. Plus it's all super cute and Pink! Drop on by they are closed Sunday and Mondays but there is still plenty of time to get your fill. I recommend this spot to all.

best cupcakes and brownies in the world!!!! they have a great selection dont pass up the brownie or the blueberry cupcakes awesome!!!!! i could stay there all day very sweet people that own the place they make you feel right at home

I am a huge supporter of fellow local businesses. So when our daughter showed us a photo of a simple designed sprinkle cake with a smiley face for her 13th Birthday, I finally had the excuse to order a "custom" cake from The Cupcake Queen. I also expected it to look like the photo I downloaded on the businesses website because that's what you expect when you order a "custom" cake right?First photo was what we asked for and second photo is what I picked up on my way to set up for the party.When I told the employee at the register that it wasn't quite right she took it to the back to where I assumed a quick fix would happen and I'd be on my way.The owner/baker/artist came out herself instead, holding the cake and insisted on schooling me on how she "cannot make the cake look exactly like the photo provided because I do not know the source of the design and it isn't my original".It's a smiley face.Yes, just a smiley face.For a girl who hasn't had a party in years because of Covid and just asked for a simple smiley face cake.She brought the cake back out with an icing smiley face on it in the color of beige, like the chocolate icing that was inside. That's fine and all, except it was invisible against the sprinkles.I had to go and quite frankly wasn't prepared to be confronted in that way while picking up a cake so I let it be and left with my beige smiley cake. We had a laugh at the party when I told the story,so I guess it wasn't a complete loss.Communication was key here. If you don't really do custom cakes then you should let everyone know on your website while placing an order, BEFORE they pay, what you let me know upon pick up and after I already paid. Your pride in original work is appreciated, however it isn't what everyone wants all the time and you need to give the customer the option to choose you or not while knowing what they may or may not get.We appreciate honesty.

I love supporting local businesses, so I was excited to try The Cupcake Queen. I got the S'more, and Plain Jane. They were awful. The frosting was grainy and coingly sweet. The cake itself was dry and tasteless. We actually threw them out, and at $7.00, that wasn't easy to do. As nice as the owner is, we will definitely not be going back.

I ordered and purchased cupcakes for my daughters baby shower. We had not had any of their cupcakes before and wanted to support a local business. I gave them the theme of the shower (baby woodland animals). The cupcakes were plain ugly, with red clay & forest green colors. And they were the driest cupcakes we had ever eaten. I will not go back.

This place needs to stick to cupcakes. Please run don't walk if they are recommended for a wedding cake vendor. Our cake was a hour and a half late. We needed to cut it earlier than planned because it was falling over. We purchased a cake stand that we couldn't even use because the cake was too unstable to move. And if all of that isn't enough the cake was not what we payed for. The colors completely did not match our color scheme we asked for gold design she gave us silver. She pretty much made up her own design which was not the design we asked for. She didn't use buttercream icing. We acted for champagne flavor cake and we got dry sponge cake. Her cupcakes are extremely moist but it does not translate into her cakes. We reached out to her about our dissatisfaction and she didn't even have the common decency to apologize to us this is our wedding cake. Horribly customer service and delivery of a product. She basically took our money and did what she wanted to do not what we paid her to do. Honestly it seems like she did our cake last minute which left her with no time to complete it the way we Paid her to complete it. For sure the worse part of our wedding.