Stone Pin Company

This place is a rip off! First of all, they would not let us use the Groupons I purchased for our GROUP.Groupon refunded the money. Thanks Groupon!Second, my organization was charged $366 for 3 people to bowl for about 75 minutes.I was fine with paying the deposit of $188 for the 3 people to bowl, but then I was charged an additional $188. Included in the charges was a line expense for extra shoes and a service charge of 60$. We did not order any food. In fact, the one guy who did purchase food bought from the bar and generously tipped the bartender.I reserved the space for a potential group of 30 ppl. My org provides free events for people who are in recovery from substance use disorder. All events are FREE to team members with 48hrs of sobriety. Sometimes we have 30 ppl show up, and sometimes we have 3 ppl attend our events. That's why I bought the Groupons, so that we cld use however many we needed.Like I said, I was happy to pay the $188 to reserve the space . I get needing to staff and reserve space for a group. I am complaining about the extra charges for food service, the refusal to honor a Groupon, and the price gouging.There were a total of 9ppl in the bowling alley. 3 were staff. We came at a slow time when the guy at the counter told me, "no one is usually here at 5:30pm. You shld be fine to just show up." I wanted to make sure we had space in case we DID have 30ppl show up, so I called the manager and paid the deposit. I thought it was expensive, but I wanted to try a new spot and to do business with them because it looks like a cool place. BAD DECISION on my part ‍.I was in the service industry for over 30 years. I still am in many aspects. This is BAD BUSINESS.This is not the way to interact with your community! No wonder the place is always empty and they've turned to Groupon to generate business.As far as needing to staff for the event, there were 3 staff in the bowling alley. A bartender, a counter person, and a food runner. I'm not sure who was in the kitchen, but I told the manager we did not need food. We were scheduled form 5:30-7:30pm. When no one showed, the few who were there bowled for about an hour. That's A LOT of bowling alone- after an hour they were done. We did not even stay the 2 hours we reserved.It looks like a nice place! The staff were nice. My only complaint is the manager overcharging.We will go to Wade Hampton Lanes where it is $175 or $225 for 30 ACTUAL people to bowl for 2 hours.We have this bowling event every other month. Had mgr not charged $366 for 3ppl, we might have been back and told people how cool the place was.There's a reason Wade Hampton Lanes is always full and has been here in our community for my whole life.Stone Pin won't last much longer in this community with business practices like this.Again, I am fine to pay $188 for 3 people to bowl. We had a small crowd, and I get that it costs to staff etc. But to charge a nonprofit or anyone $366 for 3 people is ridiculous! Chase Business said the same thing when I called to tell them what happened.A pass for 4 ppl to bowl for an hour on Groupon was less than 10$- additional charge for shoes for 3ppl 12$. I shld have just showed up with the Groupons I bought instead of calling ahead....or better yet just stayed with Wade Hampton Lanes or AMF.Shame on you Stone Pin Bowling!

Love bowling in this little bowling alley! Six lanes feels so intimate. The bar is you basic bar, but specials are available here and there making it a great place to drink for a while. Lanes on the weekends are by the hour. Now when your game is *almost* done, courtesy in an empty bar/alley contends that the staff should let you finish your game. A bit disappointed since this was our experience last time we were here. We would have ordered another round. Oh well.

The "Traveling Team", as we call ourselves because we've logged many miles over the years as neighbors and friends, decided to get a voucher for an hour of bowling at this relatively new venue. They don't make reservations but I was told they'd prepare a lane for us if we'd call and let them know we were on the way. We did and they did. We had to rent the shoes at $4 per pair. There are only 6 lanes so this is NOT a mega structure. There are computerized scoring devices, so that makes it very nice for those of us who have NO idea how to score. The venue has beer, wine, and cocktails as well as a menu of "snack" type foods: nachos, sandwiches, and more. We had already decided to dine elsewhere. B. U. T. we had such a great time tossing WAY too many gutter balls and managing an occasional spare and ONE STRIKE BY ONE PLAYER, we bought another voucher and will be playing and eating on our next visit. The staff were fun and friendly. It was a delightful way to spend a rainy July afternoon!

Pizzas were good! Not memorable but good. I typically compare the flavors to other places so the buffalo chicken pizza wasn't as good as another place I prefer. And that pizza was very greasy and couldn't even hold its weight, I folded the end to be able to eat the pizza.

My family surprised at Stone pin Company for a birthday Celebration. Loved the atmosphere, beautiful place inside. Not crowded, it's a little intimate bowling alley. Family time is always a great time. The food there was delicious I had gotten the cheese burger and tater tots. The meat on the cheese burger was so tasty, best burger I've had in a long time. Everyone said get the signature pretzel, I did not like the way it tasted, it's almost like they soaked it in Worcestershire sauce.(yuck). The man at the counter by the door was very nice and friendly. One of the waitress had a thin see through T-shirt on with no bra, I thought that was a little inappropriate for a family place . Customer service needs to improve and the way that the staff dresses is very unprofessional.

Went for drinks around 9p. Not many people there at all I could count on two hands if that. It was stated an event was being held upstairs. Got two mixed cocktails. Both were juice. Three drinks in total between two of us. Tab was $48. Two bartenders that were on their phone when we walked up. They looked like customers. Drinks as made and we were never checked on again. Bartender was back acting like a customer. We had to ask for another drink to get her back behind the bar. When we wanted our check. Both bartenders were sitting not their phone at bar seats. Not once did they check on us or ask if we needed anything. Made it like we were an inconvenience to them. First time there and last time.

It is a cool spot to hang out. Service was solid. I was pretty dissatisfied with the food. Wildly small portions for the cost. Do not get the salads. Plenty of better alternatives in town for food or drinking hangouts.

Fantastic venue! Can't say enough good things about the super cool atmosphere, the friendly smart staff, the delicious food, the BOWLING, and overall vibe! We had a private event here last week for work with 75 people and everyone had a blast! Stone Pin is super accommodating and it's a really unique space so if you're looking for a special way to entertain, I highly recommend!

Great place for good food, excellent service, and a cool atmosphere for friends and family!

I went to stone pin on one of the Sunday nights off of work.the guy the front desk was amazing and greeted me as soon as i walked through the door, I had the pesto basil flatbread it was great, but my only complaint was the bartender she had attitude the whole time i seen her scratch her crouch, did not wash her hands maybe she had a bad day but other than that i will be returning .