Speed Factory Indoor Karting

I went to Speed Factory on a Friday night with three friends to celebrate one friend's birthday. They give people celebrating their birthday a free race. This was my first time at Speed Factory or any place like it. This Friday night didn't seem crowded. I think we got there around 5:40pm and a group was finishing up celebrating a birthday. There was another group of young people leaving when we arrived. When we raced there may have been 7-9 non-employees in the building. Registration and paying for my races was no hassle. Unfortunately their website at the time said each race was 10 minutes but when we got there each race was only 8 minutes. After paying for two races my friends and I sat in a small room and watched an instruction video. Then we picked out our helmets. At this point we didn't know what to do and weren't told how to proceed. We waited near the glass windows looking out into the course talking. I noticed a screen near the employees on the course and it had a list of racers. That's when I noticed our names in the list. I was expecting to wait much longer because when we paid for our races the screens at the front of the building said the next race with openings was going to be much later. Had I not said anything to my friends about needing to go to the course I don't think we would have made it to our race on time. I noticed afterwards that the list of racers in the next race is a "Coming Up Next" section on one of the several tvs in the general public area. The races were managed diligently and professionally by several employees. Racers not following the rules were pulled aside and presumably reminded of the rules. I've never raced in cars like the ones at Speed Factory and it took me a whole race to get used to the car. By the second race I got the hang of it. Racing those cars was lots of fun. My car has a slight alignment issue and drifted to the left. Most of the racers in the first race were also in the second; therefore, when the first race was done, they stopped us, but then quickly started the second race. I liked seeing the race results on the screen at the end of the final race. I wish I could have seen the results from the first race I was in. Maybe they could make them available somehow.

I've come here for years always been a blast but today was totally different front desk was super nice and helpful but the actual karting was rough. I would have absolutely been fine if after the first race if my kart not being able to turn right (legitimately at all not exaggerating) unless I slammed on the brakes and turned all the way right I could drift but that absolutely kills your time. After first race I politely brought the issue up but was told you can't switch karts (I bought 3 races for $70) and had to complete them in the same broken kart even though I brought it up verbally twice and of course they could see me having to turn this way and one time admittedly decided to just turn right as your normally would and slammed into the barrier. Been coming here since it was Le Mans I'll be back but just simply posting that today wasn't exactly the best experience with the staff in the back or the equipment

We were looking so forward to coming here. When we arrived for an event, we were directed to an absolutely filthy upstairs loft. The surfaces like tables and such have never been cleaned it appears. The floor is so dirty, it's sticky. The bathrooms.... They haven't been cleaned in a very long time. It's disgusting. The stench is horrendous yet they are checked and someone is signing off on the list! Justin, the "manager" refused to come out of his office. The claim is that he has Covid. Why the heck is he here with Covid, exposing everyone to Covid? The race isn't 10 mins. The helmets stink. It's pretty vile to stick your head into something that smells so bad. Save your money. Go somewhere else.

Overall a good place, but the employees could be better. I went there with a few of my friends and we were going decently fast but not too reckless, and one of my friends got black flagged the first lap because he bumped into the tires a few times (none of us are amazing at karting) and by the end of the first race, two more of us got black flagged. These people were kicked out because they drove too crazy and kept bumping, which I can't argue with. It was then me and my friend left, who bumped into each other one time but it was a decently flawless race, and then we got black flagged for bumping. We only bumped into each other and/or the walls about three times, each not being too bad, so I was surprised we got kicked for that, especially without warning. It is a good place to hang out with friends, but if you're looking for action I would go somewhere else.

We traveled hours to experience this high speed track and were not disappointed and could not understand the reviews that were less than 5 star. The staff was really knowledgeable and helpful. A majority of all the karts ran well and were really fast. It was like a miniture nascar track. The facility was nice, clean and reasonably priced.

this place is a joke! With the name speed in the title, the first thing I tell you is not to go fast! The last time we came, we weren't able to drive because there was a tournament. We were told to call to find out when the tournaments are. So this time I called and there was no tournament, but they were operating on a short track, which was disappointing. When I asked about it, they said, it was the same driving experience and I could get a credit to come back at another time. I will not be here any longer and advise you to look elsewhere for your fun and go karting!

Personally after reading all these reviews I'm confused... I was there and the staff was incredibly nice to me. I have been there multiple times and I've never had a problem with anyone.

Rude and arrogant workers that were yelling profanity and trying to fight us and asking to take it outside and it was very dirty overall horrific experience would not recommend to anyone

This experience was far from decent. For starters, let's talk about how terribly disgusting the environment is. that would be minor if the carts didn't cut off every 5 seconds while driving. Next off, the workers are INCREDIBLY rude. Terrible attitudes and juvenile teenagers. The carts did not turn, refunds are never given and this is overall a complete scam.DO NOT COME HERE!!!

do not go here, these workers have no lives. told us we were done and wouldnt let us finish our race. when we asked the front desk for a refund we were told to "beat it". do not waste your time and money like i did, go to a different location.