Smoker's Depot

Took one step out of the store didn't even close the door and found out that my pen was burnt, and the guy said absolutely not no exchanges!!

So, I read a few reviews about the owner, negative mostly it seems. Frankly, my wife and I had the exact opposite experience there. We were searching for CBD options and she was beyond helpful, she interjected personal experience, knowledge and truly helped with the purchase of product. Again, to reiterate, the owner was very pleasant, and very nice and helpful. Truly a great experience. They also have a great cigar selection in the good sized "walk in" Humidor. All different price points and overall many brands to choose from.I do recommend this place, been there many times and frankly all experiences have been positive.

What a great shop, I walked in & was greeted by a kind gentleman named Casey, spoke with him for a while about different products and was happy to have had all my questions answered. This shop carries many interesting things I got to check out & overall was pleased with this location after stopping by at a couple other ones.

I do recommend this place!! The owner is so sweet and helpful!! I really appreciated the time she took w me explaining things I asked about. Thank you for that!!

Shady and a rip off. I bought an EVOD Vaporizer for $30 (had battery, tank, charger, and case) only to find out that it was a knock off. No wonder they don't accept returns under any circumstance. (Yeah, they made me read the huge sign that said they don't accept returns.) It started coming a part on me after a month. Crooks and stupid. Maybe not as stupid as me - because I didn't research enough, but stupid nonetheless.

I bought a vaporizer from the store and was told if it doesn't work just bring it back and they would exchange it for something else. I come back less than two weeks later because I couldn't come sooner with the holiday weekend and the owner of the store refuses to help because I can't find my receipt. As a store manager and with plenty of customer service experience, I know that you should always put your customers first. Yes I can't find the receipt but she should be able to look up the transaction with my debit or credit card that I used. The fact is that they sold me something that doesn't work and it should be replaced with at least the exact same thing . Spoke with the owner over the phone and she was extremely rude I will not come back here, and I just figured I should warn others before you buy something test it out in the store so you can definitely make sure it works.

so apparently they're fine with selling products that they know don't work and they're talking about and you could've returned it the day of even though you bought a 10 minute before closing and they don't want to reimburse you or work with you any type of way I would not recommend going here. It does not seem like they sell quality products for the smoking community.

I bought a disposable for 40 dollars that was terrible they would not swap it out, horrible buisness and products, will never go back here again, save yourself time and money and go some place more established. if you are a smoke Shop and your more than 40 dollar disposable d8 thing is absolutely terrible then what are you doing. Ruined my Easter weekend with my family thanks smoke shop, plus terrible customer service, lady pretty much said fuck me.

This is the worst customer service l have experienced. Ordered one well and one coil for my vape she (the owner) Ordered a case of both and wanted me to pay for all of it. When l refused she verbally assaulted me and when l tried to explain l only ordered one she even told me to shut up and said l was ungrateful. What a B she is. I will never go there again. My advice is stay away from this 2 bit joint. I would give it a zero star if l could.

i have recently lost my juul and i hate waiting to get things and my fav smoke shop was closed so i come here she tells me my total for only the juul is $40 and some change and since i wanted to get my juul before work i bought it.. this place is over priced dont shop here there are wayy better places close by