Sky Zone Trampoline Park

The kids had so much fun! I'm so glad we came. I was sort of reluctant due to coronavirus but they had correct measures in place that still allowed children to enjoy themselves! Parents if you need a breather and the kids to burn off some energy PLEASE DO COME!

I have been going here for two years, my daughter was on these trampolines almost as soon as she could walk, but I've decided this is going to be my last month paying for a membership here. In two years, every time we go, there's different rules. The only rules that don't change are the ones on the signs the staff read to you before you can enter the park, when the staff is actually there doing there jobs and not hanging out in the back corner by the slides and super tramps on their phones. And speaking of the super tramps. Every time I go there's different rules for those as well. Sometimes they don't care that three toddlers are on the big super tramp, and other times employees will turn and snap "no y'all gotta get out of here." The moment me and my daughter even walk toward them. There's signs posted that the attraction is for kids 7 and up, but that's not the rule for the other Defy locations I've been to, nor is it the rule at literally any other trampoline park in Greenville county. I can understand wanting to limit the amount of little ones on the super tramps during the evenings and weekends when there are more teens and adults who actually want to practice walk-climbing, but at 11am when me, my daughter, and one other parent and toddler are there, I can't understand the hostility I get at even THINKING of letting my four year old use the super tramps. Almost every "attraction" I guess?? Has a laundry list of rules that are ridiculous and enforced arbitrarily. Sometimes the staff doesn't even seem to know the rules. My child's father took her two days in a row and two days in a row was told completely conflicting things? Day one, he was told he wasn't allowed to do multiple backflips. The employee said "you can do as many front flips as you want, just not back flips." The very next day, he was doing multiple fronts and was told the exact opposite by a different employee, that he can do backflips to his heart's content but he can't chain multiple front flips. None of these rules seem to be posted anywhere, and if they were, how could anyone follow them anyways if they're this contradictory?? It's been like this for probably the past two-three months now, steadily getting worse, with all the newer employees being really aggressive and/or confusing as all the old friendly faces we've seen for years become less and less. I don't know what happened, but it really is disheartening. After two years, we're just going to have to pay a little more to go to a trampoline park where the rules are clear and also less ridiculous? I signed a waiver, I'm an adult, I know my skill levels, I have spacial awareness, I don't understand why this place seems to want to take every single drop of extreme out of a TRAMPOLINE PARK. It's supposed to be fun, a place to test your limits, try new tricks and moves, practice and cultivate skills. Instead it's a place where 30 year old adults are told by teenagers that they don't have the skills or ability to safely do a few tricks on a trampoline, especially when said adult pays hundreds of dollars a year and has been coming to said trampoline park for years. My child's father WORKED there. I used to recommend this place to everyone, now I wouldn't recommend that anyone of any skill level go there. Unless you run a daycare or a church camp and you just want someone else to tell your kids no for an hour or two.

I'm a fan just because my 5-year-old grandson enjoyed. He's not the bravest kid when it comes to trying new things, but this place was a hit. On a Monday morning with a small crowd, he had space to run and try everything more than once, becoming more daring as time went on. Availability of areas is limited right now due to renovations, but I had no real complaints other than the price. I read online that from 11-12 each day it's limited to kids under 6 and adults are free, but I was charged. When I questioned, I was given free passes for the next time...so just beware. Also, you are required to purchase non-slip socks, but the cost is minimal and you can re-use next time.

The actual layout was decent, however I would not recommend this place. The staff was very unwelcoming and was barking orders like they were training for the police academy at my one year old whom I was standing right next to! You could not walk two feet without hearing someone being yelled at or whistled at. I have been to many trampoline parks and not once felt so uncomfortable.They are also sock police and force you to buy Gravitopia socks despite having your own grip socks.(/The only reason I am giving this place two stars is because the actual layout is okay.

This is a good place if you are looking to a park/house alternative for a birthday party. You pay for an hour in the park for your guests and then pizza, two two-liter drinks and cups/plates in the party room. You can bring your own cake, snacks, ice, etc. The kids always have a blast on the trampolines and the one hour forty-five minute timing means the parents get out with some of their sanity left in-tact. A great deal of the experience depends on which of the staff is assisting you with the event, some are definitely better than others. For instance if I'd given this review based on our experience last year it would have been either four or five stars, this year three stars is more accurate.

Gravatopia is a great place to take the kiddos, especially on a rainy day. Now, they do need to be careful though. Several kids have gone to the hospital with busted lips, sprained knees and the like. They also accidentally bump into each other frequently.This is an indoor trampoline place for kids. It's $12 per hour. A liability waiver is required before kids can jump. So basically if your kid hurts himself, you can't sue the place. There is a loft that a lot of people don't know about. It's an area for the parents to sit and watch. There's also free wifi here for the adults to surf. The loud music can sometimes have mature content for even the adults. I've complained to them before about this but they are not really concerned. They say they are just catering to a mixture of listeners. Yeah.....right. There's a couple of rooms to hold Birthday parties. I strongly recommend booking your jump time online in advance. They fill up quick on the weekend. No coupons work on the weekend. Happy jumping!!!!

If I could do ZERO STARS I WOULD!!! NEVER WASTE YOUR MONEY HERE!! Kids run the place and there is no supervision over the kids visiting the place. I had to wait 45 minutes for cold pizza from little ceasers and wasn't even the pizza I was promised. They never even asked if the pizza change was even ok nothing. The manager is RUDE!!! But also a kid!!! A teenager!!! Running a a place??? Then when I asked for a refund guess what I can't because I'm a kid and kids aren't aloud!! Told to call the GM and the GM won't contact me back either!!! Sent emails message and phone calls!!!! Double zero stars in my book!!!!!!! Absolutely unsafe place and they dont know what the world is taking place and no one cares!!! Not even GM Tommy!!! ​​

The memberships are difficult to cancel. They kept charging me and I kept attempting to cancel online(since that is the only way they allow you to). Finally, 3 months later I got in touch with an actual person who then canceled my membership but refused to refund the months they failed to cancel my membership. Also, the place was rather dirty. Do NOT let your child get too deep in the foam pit, not at all would be best.

Overall, Defy is fun for an afternoon with friends. The snack bar is hit or miss as sometimes it's not open. Lots of places to sit to watch your kids. We bought the jump pass to get in and it was easy to cancel. We like Big Air better but Defy is good also.

Daughter went, was going to pay for trip, They gave my daughter wrong info and convinced her to to do membership...now have deducted another month from our account for "membership". Have called multiple times to have them cancel and email me conformation they have YET to make that happen! They sent me ticket and forms to skip the line when coming. Three emails later and still no proof of canceling this. Nightmare!