Shake Shack South End

This place is cheap, convenient and the staff are amazing! My food came out "late" so they gave me a free burger pass. Only took like 10 minutes. Talk about high standards.

My first time at this location was on Tuesday, 03-12-24. I received an email about the promo for a free SmokeShack with a $10 purchase. I ordered the SmokeShack, kimchi fries, root beer, & yuzu lemonade. I liked the kimchi seasoning on the fries; the sauce, not so much. The SmokeShack had an unexpected kick of spice/heat which I liked.The service at this location was much better than Woodlawn; the employees seemed more organized. There was a good, chill vibe while I waited for my order which didn't take long. I was able to watch a little basketball. They're a little pricey for burgers & fries to me, but I'd definitely return to this location for a splurge.

I agree with my fellow Yelpers - this is really an amazing Shake Shack - Modeled after the original ones in New York. Burger was excellent - absolutely delicious and made to order. I visiting late this afternoon - Tuesday; - 23 January 2024; - Special shout out to the Manager who provided me with tremendously friendly service and kept me abreast of when my order was going to pop out. He even offered me a refill on my Root Beer which was a very kind gesture. Despite - being so busy, and what seems like a location overwhelmed with Uber Eats/Door Dash Orders - Employee Team is extremely efficient and calm and it's really cool to watch everyone deliver things so chill. Restaurant was extremely clean and calm. No "Knuckle Heads" hanging out - causing trouble. - Looking forward to returning and great work by the Manager - Excellent Leadership! - Witnessed him being so kind and motivating to his employees and consider to us customers.

Very over prices.. about $50 for two adults and one childBurger was decent, wasn't cooked all the way. Prices vary to add toppings, sauce, and drinkWas clean inside and service was polite and fast

My absolute favorite burger in charlotte hands down! It is walking distance from my boyfriend's apartment which is quite dangerous :D The staff seems nice but I have never really interacted with them because they have those self-serve monitors. I have never thought of the place as dirty, it is always nice and clean.

this place was conveniently located and the food was tasty. the reason i did not give it 5 stars was the burger was super small..drinks were 4$ a piece and everything is electronic now, no human interaction except to bring you your food...

Shake shack in South End never disappoints! Family dinner 4/26/21 was cooked to order and delicious!ChicknShack is a great alternative to hamburgers I enjoyed the flavor and crispness!! Cheese fries are good too not the typical velveeta nacho sauce this is actually cheese that is creamy and flavorful!Malted Shakes this time I got the black and white it was Good!! We will be back for another great fast meal! I highly recommend!

This is such a great shake shack! I love that it's in south end since it's one of my favorite areas of CLT. Both times that I've visited, we've only had to wait like 15 ish mins for our food to come out. I usually get a shroom burger (since I'm vegetarian), and my husband always gets the chicken burger. We also get plain fries and shack sauce, honey mustard, and mayo on the side to dip our fries & burgers in. Everything is always fantastic & delicious. Love the extra seating area but hate that it's always so cold in there. Definitely recommend this location!

Love this shake shack location! Perfect spot to walk to and get a coffee next door from bitty and beau's. Mali and Dinah were so sweet and friendly :)

I usually love shake shack but today when I ate my burger I realized there was a bread tie in it?? I'm sure it was a mistake but kind of dangerous