Shake Shack Huntersville

I should've taken a photo before I left, the food was so subpar that I wish I went to Red Robin's instead. Greasy, over salted, and tasted fake. 2 regular shake shack burgers, one fry, and 2 waters came out to 30 dollars, I could've gotten much better food across the street for half the price. The ambiance was stark, and the place was empty. Comparable to a school cafeteria.

Shake Shack is the new family burger place that offers milkshakes, different lemonade drinks, and crinkle fries options. White truffle burgers were the big feature, so we to give them a try. The sauce added a nice savory flare to the cheese, burger, and fried onions on topped. What I like about their burger they are filling, but don't give your stomach that after heavy bloating feeling you regret. Now, I always get the cheese fries. I am not a big fan, but what's a burger without fries, especially crinkle one. I think it may be the grease they use on them. The staff is always nice and walks around to make sure you are OK.

Came here for lunch today. Burger is always so juicy and melt in your mouth. The fries are standard crinkle fries. Nothing amazing about the fries. Skip the chicken nuggets as it's not their best offering. But man the burger is probably the best fast food burger ever. The staff is quick and friendly. Their burgers are pricer compared to other fast food place but it's well worth the extra price. The whole store was clean and spotless. If you want a juicy flavorful burger head to your local shake shack and get you a double shake.

The service was good, I placed an order on the app and it was ready right as I walked in the door, perfect timing. The staff is very nice and it's very clean inside and well ran and organized. I got the shroom burger and added avocado (which was great especially since there wasn't much sauce at all on the sandwich, in my opinion avocado kinda makes it like it has a sauce on a sandwich with the texture), but I would recommend extra sauce if you don't like avocados. I got it to go and it was an hour to get home and ate it almost right away and omg it was really good! Don't expect it to taste like a burger it's gonna taste like a mushroom with cheese which the cheese was excellent! The only thing I'd really say is too light of sauce and not enough lettuce, also wish I would've added onions. Other than that I recommend and I'd get it again! I AM STUFFED!

The first time I tried Shake Shack was at the JFK airport. My experience was not good to say the least so as a die-hard In-N-Out fan I was secure in my belief that Shake Shack was no competition at all. I've been in the Cornelius area for the past 4 days for work and when I saw there was a Shake Shack location here I thought I'd give it another go to see if a traditional brick and mortar location would show me the real deal. You can order from a kiosk or at the counter but I chose the kiosk because it seemed faster. The kiosk was easy to navigate and I had quickly placed my order for a Single ShackBurger, fries and their Shack-Made Lemonade. Then sat down at a table to wait for the text telling me my order was ready. It took about 10-15 min but I'm definitely ok waiting for food to be cooked fresh. When I got my food I could immediately see and smell how fresh and hot the burger was. The cheese was super melted and gooey! I don't even like cheese on my burgers much but I'm sure happy I kept it on there this time. Of course I took a bite of my fries first, this is where this location lost one star for me. The fries were not as hot or fresh as I'd liked to have had them. They weren't terrible but they were just at the end of their hold time. They were crispy and well seasoned. I just wish they were just out of the fryer fresh. I still ate them and didn't complain to anyone. The lemonade was tart and refreshing. It was a little less sweet than I like but still fresh and good. As I bit into my burger I noticed immediately how soft and light the bun was. It was such a pleasant surprise since the one I had at JFK was cold and dense. The burger was super hot with that crisp exterior from the grill. My only complaint about the burger is the wilted piece of green leaf lettuce that was on it. There was no life left in this lettuce and it's a pet peeve of mine on any sandwich. Green leaf is meant for salad, or a cold sandwich not a burger. Did I still eat every bite? You bet I did! It was delicious!! If I lived nearby I'd be a regular customer. Don't get me wrong, I still think In-N-Out is my favorite but Shake Shack is an close second for me. I'll definitely hit this location up again if I'm in the area.

Inconsistent service, inconsistent quality of food, and inconsistent management and inconsistent supervision of personnel. I ordered a double meat shake shack cheese burger a few days ago. It was nearly raw, and totally bloody inside. So was the same exact burgers, in my order, for my wife and my son. Called Shake Shack to speak to a manager, and received voicemail. I left a message, and haven't heard from anyone to date. That was on 5/20/2024. ITS 11:00 p.m. on 5/21/2024 now. If you love INCONSISTENCY, this is your place. If you seek quality service, quality food, and professionalism, spend your monies ELSEWHERE.

It's been years since I've visited a Shake Shake and I finally stopped into this location that I've seen multiple times. It's located in a large plaza and let me tell you, parking can be a challenge. You will find parking, you just may have to walk a little. I noticed that the store appeared to be very clean when I walked in, and there are 3 kiosks available where you can place your dine in or to go order. I opted to use that and was excited to see that they accept Apple Pay. Ordering was easy and my wait was brief. Food was nice and hot when I got it too, so I appreciate that. The burger was good, as were my fries and drink. I had a good experience as I've had in the past. The only negative I'd share is that for this to be a fast food place, the burgers are on the expensive side, with the most expensive one being almost $11, and no that is not a combo. Everything is a la carte.

I did not enjoy this experience. I once ate at a Shake Shack in Dallas and was blown away, but this was very different. To begin, the staff was just doing heir job (no smile) and didn't make you feel welcomed. As far as the food...Burger: Unique strong taste, but strong doesn't always mean good. Depends on your buds. Not my thing (burger, not all-around taste buds). Chicken Sandwich: Blah! They just threw a piece of chicken on a bun and added some sauce. Fries: Best part of the meal, but that's like saying the joust was the best part of Medieval Times. Overall, not recommended.

Meh, all the way around.The employees are doing their very best but are understaffed.The (4) kids didn't finish their meals. By the way skip iPad ordering if your card doesn't have a chip. We did sanitize the tables on the way out to help out.

First and last time to Shake Shack. Massive price with subpar food. Standard crinkle cut fries. For the price, I expect premium fries. The burger patties were very good but most everything else was subpar, especially for the price. Where is the bacon? Burger had a few chips of bacon, no bacon strips. For the price, I expect strip of real bacon. Chicken? Shake Shack has lost the chicken wars. Chicken was truly subpar compared to the competition and especially for the price. If Shake Shack wants to charge premium prices, they need to provide premium food. Cost/Value is horrible.