Romp n' Roll Mountain Island

Super clean and fun. Very organized. Plenty of parking The reason for four stars is that it's a little too structured for toddlers. It would also be nice when the class ends to have a few minutes of free time to play. Otherwise definitely a place to go.

My god daughter had her 2nd birthday here and it was amazing! The staff was so kind and so willing to help. They literally didn't want us to help with anything. As soon as we got to the parking lot they let us with a cart to unload and begin setting up. The facility was super clean and had lots of ventilation to make it cool and fresh. Michelle was a great host and kept the kids engaged. 10/10 experience!

Granddaughter bday party there to celebrate 2nd birthday It was awesome The ladies hosting were spot on engaging the kids all the time making sure everyone was having fun and safe Give them 5 stars for sure All ages had fun

If there was a way to rate 0 stars I would. I booked this place to have my son's very first bday party, y'all can imagine how excited I was since it had been planned for weeks. I booked a 5:30 to 7:30pm. Me and my family got to the place at 5:00pm to start unloading the food, snacks and dessert we made to celebrate his birthday. It was pouring rain. We were told we needed to wait outside because there was a whole another party going on until 05:00. The guests didn't leave until 05:10-05:15. At this point my hair it's all frizzy, my guests started to show up WITH NEWBORNS and it was raining. And we were STILL told nobody could go in until they "sanitized". Around 05:20 they finally let "mom and dad" in. I asked if my sister could come in instead of my husband since she was going to be the one decorating. They said no. She needed to wait 5 more minutes outside in the rain with my 7 month old nephew. Finally my husband gets upset and tells OUR family to at least walk into reception since we were 3 minutes before the "entrance" time. Then the staff proceeds to tell me that I can't have them inside and I need to tell them to go back outside for those extra 4 minutes or so. Excuse me what?! I am completely stressed out. More guests arrive and there I am, looking crazy, trying to decorate with everyone staring at me and my sister while we put up the balloons. It was embarrassing. When we're finally done setting up all the decor, one of the girls that works there tells me "so that I'm not confused", that they usually do cake and try to get everyone in one room by 6:35. It was 06:20. We had just got done decorating. They had nowhere to put up the piñata (even tho I went there 3 days before the party to make sure they knew I was bringing a piñata but somehow they had an inflatable in the piñata room). My husband ended up HOLDING the piñata while the kids pulled the strings. They sell in their website this "amazing birthday bash experience" well don't do it. It is not pleasant at all. The "energetic" staff isn't energetic at all, they were just starring at everyone looking awkward. They didn't "lead" any games. And they constantly "had to call their boss" to get answers. I wish I could get a refund for such a disaster. I am NEVER EVER EVER booking this place again. It is a total rip off.

My son (and I) love this place! Everyone is so friendly and the owners Maria and her husband are so friendly! As members they gave us valentine cards for my son to give out to his class mates for a free class! We had his 2nd birthday party here and everyone made it a breeze. We didn't have to lift a finger!

We visited for the first time during open play on a Sunday with my 9 month old and 3 year old. I'm rating purely on the experience- they had a blast. They ran around, jumped and played. This is a much bigger location than the former Harrisburg Location which closed during Covid. My two wishes are that they had more weekend hours - classes and open play. We'd be more likely to buy a membership ( husband and I work full time and live 25 mins away). Also wish open play was more like 1.5-2 hours instead of just an hour. Overall great experience and we'll be back.

My son and I love this place! Clean and such a great place for him to be social and learn!

Amazing place for young children to develop and play. Great variety of classes offered to fit different schedules. Friendly staff. We love going.

Run far away. Customer service is deplorable. I witnessed the white woman with a gold tooth talk to a toddler in such a manner that my jaw was on the floor. Based on previous communications with them that I found "off putting" I had already second guessed coming back but since I already booked, I decided to come anyways.. what I witnessed today including a quick overview of some of the "owner" responses to negative reviews solidified my suspicion that whoever runs this place needs a lesson on professionalism. I would never spend another dime here.

This place is amazing! The staff are on top of everything, super friendly, and helpful. We had our son's first birthday at Romp n'Roll and he and his guests had an absolute blast! They even played his favorite song! Many of our guests said they'd be back, as will we. Highly recommend if you're looking for a party or a mid week play date.