Poppy's Bagels & More

I liked Poppy's, there were just a couple of things that deducted stars for me. It was our first time here. We walked in and the line was kind of chaotic up around the food case. Not knowing which counter we order from, we went to stand right around the drink case and cash registers thinking that was where the line started. We stood there for several minutes until we figured out that was actually the END of the line. I know employees saw us standing there because we made eye contact a few times. I wish they would have let us know the line formed at the opposite end of the room. It was a stressful ordering experience to say the least. We both ordered bagels and water and after we paid, we went to find a seat. I noticed a soda machine in the corner and I remembered, hey we didn't get our water cups. So my husband went back to the counter and asked for water cups, and the employee pointed and rudely said "they're over there". I ordered a California egg sandwich with bacon and it was halfway through my sandwich that I realized there was actually no bacon on the sandwich. I know we paid for bacon to be added. At that point, I was ready to get out of there and I didn't even bother asking for the bacon. The cheese on my bagel was hard and had not melted at all which tells me the egg and/or the bagel wasn't very warm.The bagels were good but my order was wrong and the employees were rude. I think the ultimate fall of our visit was the lack of friendly customer service. I've said it before, I'll say it again. Customer service can make or break a dining experience. I would try Poppy's again, hoping for a better experience next time.

This bagel left me wanting so, so much more. I've had Poppy's many times before and it has gone downhill. Flat bagel, minimal bacon and eggs, and one sad piece of cheese.

Always loved coming to Poppy's. They have wonderful bagels, and I enjoy trying out their many different flavors of cream cheese. On my last visit, I tried an everything bagel with strawberry cream cheese...much better than I expected! I will be coming back to Poppys.

As an ex-NY'er I LOVE this place. This is about as close as you get to a NYC bagel and I miss those dearly. I love the order online function, I can get pretty specific and it is made exactly how I ordered it. Both locations are fine but this particular location I believe has better online options.

The BEST bagel and pizza spot in Charlotte. I come here almost everyday. The staff is incredibly friendly and provide quick and great service. I recommend this place to everyone I talk to.

This place is awful. it's gone straight to garbage town USA. It's not clean. Staff are so miserable and are rude to customers. I got a classic bacon/egg/cheese on everything bagel and I ate two bites because it was seriously one of the worst things I've put in my mouth. Why am I paying so much money for kraft single slice cheese? Extremely overpriced. Never again.

Employees here are extremely rude - this is the second time we've come and the employees act like it's a complete bother we are here. Today we approached the counter and the employee didn't even acknowledge us just stared at us until we said hi with a smile 3 times. The employee that dropped off our food was extremely short and not mention, our bagels are COLD and untoasted. We will not be returning to this location.

I'll start off by saying the food itself is very good. The issues begin with the staff inside. When I walk up to the counter I shouldn't have to start the conversation with the clerk. Idk if they were having a bad day but there was no sense of welcome from him. Also when my bagel was served it was ice cold. I'm probably gonna have to avoid this location going forward.

Ordered from home on clover Everything bagel with sausage and egg and cheese. Sandwich cold bagel was good. Also had chicken soup which had absolutely no flavor. No broth no flavor at all to the soup. Waste of money.

Been going here for some time, expecting it will get better, and it is convenient to our house. Basic bagels, overpriced sandwiches, but the real reason for the rating is the employees. They are all just so sad and depressed. No one is nice, not a thank you or a smile. Even the clientele is depressing. Posh parents letting their kids run rampant...tortured twenty-nothings with the look of utter discontent. Not the way you want to start your Sunday.