Playland Indoor Playground

Today is Saturday Jan 4th and they are not accepting walk in due to full capacity. They take reservations on weekends via their website. So please make sure to call before bringing your child.Additional note - apparently you can have a punch card reward card... I've seen some with it but I don't have one and am yet to find out how to get one.

Lots of places for kids to play. A bit unorganized and chaotic when it comes to the times that people can be there. It felt very crowded when I went and although the playtime is for 2 hours, it felt like no one was monitoring that so it was just a free for all.

Extremely impressed with this place! Very clean, everything was kept in great condition, which I'd think is hard to do with kids constantly playing hard every day, and the staff was very friendly.It gave this tired mom a nice two hour reprieve while my kiddos had a blast. Really nice perk that they also had delicious coffees, snacks, etc as well for when we all needed a quick recharge.

Great business model. Well worth the cost. Wish there was one closer to Charlotte but still worth the 30-40 min drive!

Playland Indoor Playground is definitely my favorite indoor playground in Charlotte. It's affordable, clean, and the staff are impressively attentive. There are staff constantly cleaning the dining and play area. I have never once touched a sticky surface there for the amount of times we've been there. They serve coffee and desserts in there too. I personally love the tiramisu iced coffee. I also love the crepes. My daughter loves the Latino bakes they have there. I hope they open one in Ballantyne closer to home.

I came here at 1:30pm on Saturday for a small birthday party. There is a waiver that you must sign but I signed it online prior to arriving to get it done. What's nice is that they have a baby gate/door lock so that children cannot leave without a parent. They have 2 rooms for parties and an area by a green wall. They also have a cafe where they have desserts, coffee, drinks, and food. The play area itself was nice! The kids (in the party and those just present) seemed to really enjoy themselves. There are several activities for them to do. They do have a water fountain by the restrooms. The men's restroom needed a little cleaning as the trash can was full and there were paper towels on the ground. Overall, pleasant experience!

We love this place and will continue to go, but it's certainly in need of some TLC. We went there today, and there were many places where the netting was torn, or the blasters/air propelled items weren't working. Also, some of the padding has been torn or worn off in some of the high traffic places. It's also tough because there are many kids that aren't "watched" by their parents. For example, there were older kids jumping off the rail into the the baby/toddler area. There was a female attendant that came by and said something to them, but it was after a mom (of a little that one of the big kids landed on) went and said something to staff at the counter. I want to say it was tough because it's a holiday week, so they should do the ticketed slot entry on days when the school calendar has holidays. We love everything about Playland, but the equipment is starting to show its age and I wish parents knew the facility isn't a babysitting service.

I recently visited this location during a trip to see my mother with 2 preschoolers. First, my kids loved this place and in their eyes, had a great time. So, yes, this is a kid approved place! However, as a parent of young children, I did have a few concerns. We went on a Saturday and it was packed. I found it hard to keep track of my kids at times due to crowds and although we tried the toddler area, several older children kept entering. In the future, I would consider this location again if they had designated hours each day for younger kids, say 5 and under. I just felt like I spent 2 hours trying to protect my 3 year olds from high energy older children who had little supervision and made it difficult at times for younger kids to play safely.

We have been to Playland three times now and each time I am CONSISTENTLY impressed. The staff is nice and dedicated to cleaning and safety.The young child area is gated off from the rest of the play areas, which I love; it gives my LO space to explore and toddle around without issue. Everything here always seems clean and I have noticed that they are constantly improving features. For example, the first time we came there was a play area towards the front left corner that was looking a little worn. We came out a few short weeks later and that whole area was replaced with a new feature. I love that!

First time going to this indoor playground. Was super crowded, tons of bigger kids running and knocking into the smaller kids, and it's very hard to watch your children in the deep play areas. Would not recommend or go back